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Thread: internal mail now being flagged as spam

  1. #1
    five0.4tluv is offline Member
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    Default internal mail now being flagged as spam

    We have 1 Zimbra NE Server (v.6.0.9_GA_2687). Starting around 12/26/2010, user to user emails (not all) are starting to be flagged as Spam. Previously everything was seemingly working as expected. No changes to the server have been made.

    Where should we start looking for clues?

  2. #2
    five0.4tluv is offline Member
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    yes, already on it.

    we have an "interesting" setup here. but nothing has changed on the servers to account for this issue.

  3. #3
    phoenix is offline Zimbra Consultant & Moderator
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    You could start by looking at the headers (show original) of a 'spam' email and see what the problem is.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  4. #4
    five0.4tluv is offline Member
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    yes, already on it. what is interesting is that the senders are using the web client sending to another zimbra user on the same server. does the server not consider itself trusted?

  5. #5
    five0.4tluv is offline Member
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    Default more information

    the particular user that is getting flagged is using the Outlook connector externally.

    So the user is authenticated to the server using port 80 externally.

    The header shows his external IP as the source
    X-Originating-IP: x.x.x.x, thus not being in the ALL_TRUSTED

    my question is why is an authenticated user and listed GAL user NOT being trusted?

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    maxxer is offline Trained Alumni
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    YetOpen S.r.l. ~ Your open source partner
    Lecco (LC) - ITALY
    http://www.yetopen.it

  7. #7
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    ewilen is offline Moderator
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