Caused by: org.mortbay.jetty.EofException:timeout

[ashrocks]

This is my error log for sending an attachment.

2010-12-29 16:17:40,436 INFO [btpool0-13://post.xxxxx.com/service/upload?fmt=extended] [name=am@xxxxxx.com;mid=72;ip=10.10.0.173;ua=Mozill a/5.0 (Windows;; U;; Windows NT 5.2;; en-US;; rv:1.9.1.16) Gecko/20101130 Firefox/3.5.16 ( .NET CLR 3.5.30729);] FileUploadServlet - File upload failed
org.apache.commons.fileupload.FileUploadBase$IOFil eUploadException: Processing of multipart/form-data request failed. timeout
at org.apache.commons.fileupload.FileUploadBase.parse Request(FileUploadBase.java:367)
at org.apache.commons.fileupload.servlet.ServletFileU pload.parseRequest(ServletFileUpload.java:126)
at com.zimbra.cs.service.FileUploadServlet.handleMult ipartUpload(FileUploadServlet.java:430)
at com.zimbra.cs.service.FileUploadServlet.doPost(Fil eUploadServlet.java:412)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:727)
at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:181)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)
at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:511)
at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1166)
at com.zimbra.cs.servlet.SetHeaderFilter.doFilter(Set HeaderFilter.java:79)
at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1157)
at org.mortbay.servlet.UserAgentFilter.doFilter(UserA gentFilter.java:81)
at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter .java:132)
at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1157)
at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:388)
at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:218)
at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:182)
at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:765)
at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:418)
at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:230)
at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114)
at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152)
at org.mortbay.jetty.handler.rewrite.RewriteHandler.h andle(RewriteHandler.java:230)
at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152)
at org.mortbay.jetty.handler.DebugHandler.handle(Debu gHandler.java:77)
at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152)
at org.mortbay.jetty.Server.handle(Server.java:326)
at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:543)
at org.mortbay.jetty.HttpConnection$RequestHandler.co ntent(HttpConnection.java:939)
at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:755)
at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:218)
at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:405)
at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:413)
at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:451)
Caused by: org.mortbay.jetty.EofException: timeout
at org.mortbay.jetty.HttpParser$Input.blockForContent (HttpParser.java:1172)
at org.mortbay.jetty.HttpParser$Input.read(HttpParser .java:1122)
at org.apache.commons.fileupload.MultipartStream$Item InputStream.makeAvailable(MultipartStream.java:977 )
at org.apache.commons.fileupload.MultipartStream$Item InputStream.read(MultipartStream.java:887)
at java.io.InputStream.read(InputStream.java:85)
at org.apache.commons.fileupload.util.Streams.copy(St reams.java:94)
at org.apache.commons.fileupload.util.Streams.copy(St reams.java:64)
at org.apache.commons.fileupload.FileUploadBase.parse Request(FileUploadBase.java:362)
... 33 more

[ashrocks]

Can anyone suggest me what would be causing this error.

is it firewall or some postfix edit.

I searched google but nothing seems to help.

What is idle_time and how much is it for postfix.

is that preventing from attaching the emails.

I can send emails with attachments outside the firewall though

I am using pfsense firewall settings.

Thanks.

[ashrocks]

Looks like the FileUpload Exception is caused due to MTU (Maximum Transmission Unit) which should match on both interface of the Mail server and the router or firewall.
I tried adding MTU to interface but it did not solve my problem.
Is there anywhere else i need to mention in Zimbra settings about MTU.

My basic error in the mail system is that i cannot send any attachments through Zim Console or Thu.Bird client as the connection is timed out while uploading more than 50kB of file size. My max attachment file size is 10MB though.

Also, i have no problem sending emails with almost 9MB attachments outside the firewall through Zimbra Console.

Does Zimbra has any control on MTU ???

[phoenix]

Originally Posted by ashrocks

Does Zimbra has any control on MTU ???

The MTU is nothing to do with Zimbra (but it can cause problems for your system if it's not set correctly),It's the size of the largest protocol data unit that the layer can pass onwards: +"how to" +linux +mtu - Yahoo! Search Results