[SOLVED] Zimbra WebMail Reply/Forward does not include original message

[ckcheong79]

Dear Zimbra Expert,

Zimbra Version 6.0.6 RHEL5x64
I have created more then 200 mailboxes, when user reply or forward email from webmail, the original email message is not included.

I found a way to do this under Preferences -> Composing
Reply -> include the original email message as
Forward -> include the original email message as
on both radio button.

My question is how I can include these setting as default so that I do not need to set for indivudual mailbox one by one.

Thanks n Regards.

[fyd]

hi ckcheong79,

I am not an expert but still I can try to help you. You should be able to set this for a 'COS'. Define it under the predefined cos 'default' or include the feature in a particular cos given to the accounts. Ctrl+F this doc and hit COS you'll get an idea. You will be able to do it from your zimbraAdmin console.

[ckcheong79]

Dear fyd,

Thank you for your reply. However, I have go through the document and the default COS on my Zimbra Admin Console, i couldn’t find the setting that belong to what I need. Need additional help here.

Thanks...

[fyd]

You can also do it with cli .. modify the attribute 'zimbraPrefReplyIncludeOriginalText' for each cos that you want. This is how you do it.

$ su - zimbra
$ zmprov mc default zimbraPrefReplyIncludeOriginalText includeBody [this will set our thing]
$ zmprov gc default zimbraPrefReplyIncludeOriginalText [check if our value is set]

This should help you ..

[ckcheong79]

Cool !!! Thanks.

[fyd]

Cool !!! Thanks.

aha, glad. Np, and sorry I forgot to welcome you. The Mods would have. On behalf of all of us here, welcome to the forums. Tc.