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Thread: release quarantined mails

  1. #1
    Saturdays is offline Advanced Member
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    Default release quarantined mails

    Is there a way to release emails in quarantine folder in zimbra? I have tried suggestions in forum, but its not working

    any advice is appreciated.

  2. #2
    phoenix is online now Zimbra Consultant & Moderator
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    Quote Originally Posted by Saturdays View Post
    Is there a way to release emails in quarantine folder in zimbra? I have tried suggestions in forum, but its not working
    Which suggestions have you tried and what exactly happened when you tried them?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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    Saturdays is offline Advanced Member
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    Quote Originally Posted by phoenix View Post
    Which suggestions have you tried and what exactly happened when you tried them?
    tried this url,

    [SOLVED] Releasing quarantined emails

    tried sending mail from cli, but it was also in vain, the mails are again getting tagged as virus.

  4. #4
    Saturdays is offline Advanced Member
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    bump.....

  5. #5
    phoenix is online now Zimbra Consultant & Moderator
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    There are several solutions listed in the thread that you mention, have you tried all of them? What happens when you try to release a virus?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  6. #6
    Saturdays is offline Advanced Member
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    Quote Originally Posted by phoenix View Post
    There are several solutions listed in the thread that you mention, have you tried all of them? What happens when you try to release a virus?
    I tried almost all the solns in the thread, when the mail is send out, its tagged as virus again.

    There is also errors in the sendmail.pl script.

  7. #7
    Saturdays is offline Advanced Member
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    say the mail is from a domain1.com to an account in zimbra, is there a way to bypass the amavisd checking for that domain/account?

  8. #8
    phoenix is online now Zimbra Consultant & Moderator
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    [QUOTE=Saturdays;205289]I tried almost all the solns in the thread, when the mail is send out, its tagged as virus again.[/QUOTE}So what you're saying is that the virus email does get released but it just gets tagged again as a virus? Obviously if the email is a virus it will get quarantined again as it goes through amavisd again. That's not quite the same as being unable to release it, you could try the extract that's mentioned in your link or whitelist the domain: site:zimbra.com +whitelist +amavisd - Yahoo! Search Results
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  9. #9
    Saturdays is offline Advanced Member
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    [QUOTE=phoenix;205297]
    Quote Originally Posted by Saturdays View Post
    I tried almost all the solns in the thread, when the mail is send out, its tagged as virus again.[/QUOTE}So what you're saying is that the virus email does get released but it just gets tagged again as a virus? Obviously if the email is a virus it will get quarantined again as it goes through amavisd again. That's not quite the same as being unable to release it, you could try the extract that's mentioned in your link or whitelist the domain: site:zimbra.com +whitelist +amavisd - Yahoo! Search Results
    yes, its getting tagged as virus.

    sorry, for misleading you by my words. but the released mail is not a virus, it contains a zip file attached to it and amavisd is tagging it.
    thanks for pointing me to the right direction (my head was spinning for the last few days and I could not remember about white listing in amavisd conf.)


  10. #10
    phoenix is online now Zimbra Consultant & Moderator
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    Are you sure it's getting tagged as a virus and that it's not being blocked as an encrypted archive?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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