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Thread: release quarantined mails

  1. #11
    Saturdays is offline Advanced Member
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    Quote Originally Posted by phoenix View Post
    Are you sure it's getting tagged as a virus and that it's not being blocked as an encrypted archive?
    this is what I get in mail.

    subject: VIRUS (Heuristics.Encrypted.Zip) in mail TO YOU from

    content

    VIRUS ALERT

    Our content checker found
    virus: Heuristics.Encrypted.Zip......

    The message has been quarantined as: virus-xxxxxxx

  2. #12
    phoenix is online now Zimbra Consultant & Moderator
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    That looks like a virus but there is a also a setting in the Admin UI (Global Settings AS/AV) that also blocks encrypted archives, you might want to uncheck that option and see if it's that 's what is blocking it.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #13
    Saturdays is offline Advanced Member
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    thanks...
    the point is that its not a virus. it contains a zip file (an excel sheet). will try your suggestion and will post the results.

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