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  #1 (permalink)  
Old 12-16-2010, 05:32 AM
Advanced Member
 
Posts: 198
Default Cannot add external account

Hi,

I am not able to add external account in my account, getting the error:

Error: SSL peer shut down incorrectly
Note: If you continue to save, account will be marked inactive.
Press Cancel to return to editing accounts.

I have the following error in my mailbox log.

2010-12-16 10:00:06,142 WARN [btpool0-33264] [] log - javax.net.ssl.SSLException: Received fatal alert: certificate_expired

I have checked the SSL cert and its not expired.

please help.
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  #2 (permalink)  
Old 12-16-2010, 06:35 AM
Advanced Member
 
Posts: 198
Default

Am getting this error when SSL is used for IMAP connection.

New External Account Failed
Error: connect timed out
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  #3 (permalink)  
Old 12-17-2010, 12:42 AM
Trained Alumni
 
Posts: 160
Default

Hi,

you have to set the attribute 'javamail_pop3_enable_starttls' to false in /opt/zimbra/conf/localconfig.xml.
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  #4 (permalink)  
Old 12-17-2010, 12:48 AM
Trained Alumni
 
Posts: 160
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sorry,

the attribute to set to false is 'javamail_imap_enable_starttls' if you choose to add an external IMAP account.

Regards
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  #5 (permalink)  
Old 12-17-2010, 04:33 AM
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Posts: 198
Default

Quote:
Originally Posted by gvillari View Post
sorry,

the attribute to set to false is 'javamail_imap_enable_starttls' if you choose to add an external IMAP account.

Regards
thnx, I will try this out.
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  #6 (permalink)  
Old 12-17-2010, 07:51 AM
fyd fyd is offline
Elite Member
 
Posts: 373
Default

that would solve it I guess .. but I am struck with this ..

Quote:
Error: Could not determine server
Is there anything I should do to pass through? I am able to telnet the destination. Tried adding it to zimbraProxyAllowedDomains in COS, but with no luck.

this is all I could get from ~/mailbox.log which is usual i guess

-------
2010-12-17 16:51:12,975 INFO [btpool0-0://zmhostname/service/soap/TestDataSourceRequest] [name=xxxxxx@xxxxx;mid=1;ip=xxxxxxx;ua=ZimbraWebCli ent - FF3.0 (Linux)/6.0.9_GA_2687;] datasource - Testing: DataSource: { id=TestId, type=imap, isEnabled=false, name=Test, host=mail.xxx.com, port=143, connectionType=cleartext, username=xxxxxx@xxxxxx, folderId=-1 }
2010-12-17 16:51:16,126 WARN [btpool0-0://zmhostname/service/soap/TestDataSourceRequest] [name=xxxx@xxxx;mid=1;ip=xxxxx;ua=ZimbraWebClient - FF3.0 (Linux)/6.0.9_GA_2687;] datasource - Test failed: DataSource: { id=TestId, type=imap, isEnabled=false, name=Test, host=xxxxxxxx, port=143, connectionType=cleartext, username=xxxxxxxxxxx, folderId=-1 }
com.zimbra.common.service.ServiceException: system failure: Unable to connect to IMAP server: DataSource: { id=TestId, type=imap, isEnabled=false, name=Test, host=xxxxxxxx, port=143, connectionType=cleartext, username=xxxxxxxxxx, folderId=-1 }
----------
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  #7 (permalink)  
Old 12-17-2010, 09:35 AM
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Posts: 198
Default

Quote:
Originally Posted by gvillari View Post
sorry,

the attribute to set to false is 'javamail_imap_enable_starttls' if you choose to add an external IMAP account.

Regards
that didn't work out
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