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Thread: Live support chat for Zimbra ?

  1. #1
    jayarajmohan is offline Special Member
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    Default Live support chat for Zimbra ?

    Hi,

    Is there any Live chat support for Zimbra? If we have any live production issues, this may gives us sudden solution ?

    Thanks..

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by jayarajmohan View Post
    Is there any Live chat support for Zimbra? If we have any live production issues, this may gives us sudden solution?
    No, there isn't. There is an irc channel but it's not that busy and nothing (formally) to do with these forums (search the forums for details).
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    jayarajmohan is offline Special Member
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    okay.. But in forum we cant get quick response as well..

  4. #4
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by jayarajmohan View Post
    okay.. But in forum we cant get quick response as well..
    These are Community forums and this is free software you're using - everyone who posts on these forums does so when they have the time, people do have 'real' jobs and other things to do. If your mail server is mission critical and support is important for you then I'd suggest you think about using the Network Edition.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  5. #5
    fyd
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    Hi Jayaraj,

    Yeah you will, anyways please don't forget to share your experience This is a great place to learn. And Bill or someone here helps me almost all the time

  6. #6
    jayarajmohan is offline Special Member
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    Hi phoenix,

    Yes I aggree, Me too got many clarification from this forum. I am not blamming this form. Just asked anyother way to live chat available for zimbra. Its opensource thats i know very well. Like openERP and all opensource, they gave live chat support for their opensource edition. Like the same, Zimbra too think of providing this option for some senior forum members.

    Thanks

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