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Thread: Permanent Failure

  1. #1
    ashrocks is offline Active Member
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    Default Permanent Failure

    Delivery to the following recipient failed permanently:

    testadmin@americanmutualloans.com

    Technical details of permanent failure:
    Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 550 550 5.1.1 <testadmin@americanmutualloans.com>: Recipient address rejected: americanmutualloans.com (state 14).

    Tried asking a few couple of times on already started thread, no one seems to have the solution on it.

    my Zimbra.log does not record any errors because my logger does not start.

    Any inputs appreciated.

  2. #2
    ashrocks is offline Active Member
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    Default I guess i need to furnish more details

    here is what my master.cf file looks like
    #
    # Postfix master process configuration file. For details on the format

    # of the file, see the Postfix master(5) manual page.

    #

    # ================================================== ========================

    # service type private unpriv chroot wakeup maxproc command + args

    # (yes) (yes) (yes) (never) (100)

    # ================================================== ========================

    smtp inet n - n - - smtpd


    465 inet n - n - - smtpd

    -o smtpd_tls_wrappermode=yes

    -o smtpd_sasl_auth_enable=yes

    submission inet n - n - - smtpd

    -o smtpd_etrn_restrictions=reject

    -o smtpd_sasl_auth_enable=yes

    -o smtpd_client_restrictions=permit_sasl_authenticate d,reject

    -o smtpd_tls_security_level=may

    pickup fifo n - n 60 1 pickup

    cleanup unix n - n - 0 cleanup

    qmgr fifo n - n 300 1 qmgr

    tlsmgr unix - - n 1000? 1 tlsmgr

    rewrite unix - - n - - trivial-rewrite

    bounce unix - - n - 0 bounce

    defer unix - - n - 0 bounce

    trace unix - - n - 0 bounce
    v
    erify unix - - n - 1 verify
    f
    lush unix n - n 1000? 0 flush

    proxymap unix - - n - - proxymap

    smtp unix - - n - - smtp

    # When relaying mail as backup MX, disable fallback_relay to avoid MX loops

    relay unix - - n - - smtp

    -o fallback_relay=

    showq unix n - n - - showq

    error unix - - n - - error

    retry unix - - n - - error

    discard unix - - n - - discard

    local unix - n n - - local

    virtual unix - n n - - virtual

    lmtp unix - - n - - lmtp

    anvil unix - - n - 1 anvil

    scache unix - - n - 1 scache

    #policy unix - n n - 0 spawn

    # user=zimbra argv=/usr/bin/perl /opt/zimbra/libexec/zmpostfixpolicyd

    #

    # ================================================== ==================

    # Interfaces to non-Postfix software. Be sure to examine the manual

    # pages of the non-Postfix software to find out what options it wants.

    #

    # Many of the following services use the Postfix pipe(8) delivery

    # agent. See the pipe(8) man page for information about ${recipient}

    # and other message envelope options.

    # ================================================== ==================

    #

    # maildrop. See the Postfix MAILDROP_README file for details.

    # Also specify in main.cf: maildrop_destination_recipient_limit=1

    #
    maildrop unix - n n - - pipe

    flags=DRhu user=vmail argv=/usr/local/bin/maildrop -d ${recipient}

    #
    # The Cyrus deliver program has changed incompatibly, multiple times.

    #

    old-cyrus unix - n n - - pipe

    flags=R user=cyrus argv=/cyrus/bin/deliver -e -m ${extension} ${user}

    # Cyrus 2.1.5 (Amos Gouaux)

    # Also specify in main.cf: cyrus_destination_recipient_limit=1

    cyrus unix - n n - - pipe

    user=cyrus argv=/cyrus/bin/deliver -e -r ${sender} -m ${extension} ${user}

    #
    # See the Postfix UUCP_README file for configuration details.

    #
    uucp unix - n n - - pipe

    flags=Fqhu user=uucp argv=uux -r -n -z -a$sender - $nexthop!rmail ($recipient)

    #
    # Other external delivery methods.

    #
    ifmail unix - n n - - pipe

    flags=F user=ftn argv=/usr/lib/ifmail/ifmail -r $nexthop ($recipient)

    bsmtp unix - n n - - pipe

    flags=Fq. user=foo argv=/usr/local/sbin/bsmtp -f $sender $nexthop $recipient

    #
    # AMAVISD-NEW
    #
    smtp-amavis unix - - n - 10 smtp

    -o smtp_data_done_timeout=1200
    -o smtp_send_xforward_command=yes

    -o disable_dns_lookups=yes

    -o max_use=20

    127.0.0.1:10025 inet n - n - - smtpd

    -o content_filter=

    -o local_recipient_maps=

    -o virtual_mailbox_maps=

    -o virtual_alias_maps=

    -o relay_recipient_maps=

    -o smtpd_restriction_classes=

    -o smtpd_delay_reject=no

    -o smtpd_client_restrictions=

    -o smtpd_helo_restrictions=

    -o smtpd_milters=

    -o smtpd_sender_restrictions=

    -o smtpd_recipient_restrictions=

    -o mynetworks_style=host

    -o mynetworks=127.0.0.0/8

    -o strict_rfc821_envelopes=yes

    -o smtpd_error_sleep_time=0

    -o smtpd_soft_error_limit=1001

    -o smtpd_hard_error_limit=1000

    -o smtpd_client_connection_count_limit=10

    -o smtpd_client_connection_rate_limit=10

    -o receive_override_options=no_header_body_checks,no_ unknown_recipient_checks,no_address_mappings

  3. #3
    Dirk's Avatar
    Dirk is offline Moderator
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    Default

    Based on your post I have the following questions,
    Is that email address valid, can you contact if from a different account?
    What's google got to do with anything?
    Have you tried contacting the 3rd party?

  4. #4
    ashrocks is offline Active Member
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    Default

    Thanks for the reply.

    Yeah, the email address is Valid.

    It was receiving emails before i installed dkim-filter to merge domain key signatures for verification.

    After i implemented dkim-filter. It does not accept any emails from any domain.

    This is fresh installation of Zimbra on Debian 5 lenny.

    it can send emails with dkim verified, but the server is rejecting emails from any other mail clients. like gmail yahoo.

    I am assuming if its anything to do with smtpd_recepient_restrictions??

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