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Thread: Problem delete the new last message

  1. #1
    Join Date
    Dec 2010
    Location
    Brazil
    Posts
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    Rep Power
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    Default Problem delete the new last message

    I'm have a problem in delete the new last message.
    Logs:

    2010-12-07 14:10:00,528 WARN [btpool0-13://mail.domain.com.br/service/soap/GetMsgRequest] [name=account@domain.com.br;aname=account@domain.co m.br;mid=29;ip=192.168.0.50;ua=ZimbraWebClient - FF3.0 (Linux)/6.0.7_GA_2473.RHEL5;] mailbox - problem marking message as read (ignored): 17300
    com.zimbra.common.service.ServiceException: system failure: inconsistent state: unread < 0 for item 2
    ExceptionId:btpool0-13://mail.domain.com.br/service/soap/GetMsgRequest:1291738200528:bf6a23a1fd0bb4fc
    Code:service.FAILURE
    at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:248)
    at com.zimbra.cs.mailbox.MailItem.updateUnread(MailIt em.java:1857)
    at com.zimbra.cs.mailbox.Folder.updateUnread(Folder.j ava:531)
    at com.zimbra.cs.mailbox.Message.updateUnread(Message .java:870)
    at com.zimbra.cs.mailbox.MailItem.alterUnread(MailIte m.java:1733)
    at com.zimbra.cs.mailbox.Mailbox.alterTag(Mailbox.jav a:4952)
    at com.zimbra.cs.mailbox.Mailbox.alterTag(Mailbox.jav a:4922)
    at com.zimbra.cs.service.mail.GetMsg.getMsg(GetMsg.ja va:123)
    at com.zimbra.cs.service.mail.GetMsg.handle(GetMsg.ja va:98)
    at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:420)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:274)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:158)
    at com.zimbra.soap.SoapServlet.doWork(SoapServlet.jav a:291)
    at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:212)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:727)
    at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:181)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)
    at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:511)
    at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1166)
    at com.zimbra.cs.servlet.SetHeaderFilter.doFilter(Set HeaderFilter.java:79)
    at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1157)
    at org.mortbay.servlet.UserAgentFilter.doFilter(UserA gentFilter.java:81)
    at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter .java:132)
    at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1157)
    at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:388)
    at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:216)
    at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:182)
    at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:765)
    at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:418)
    at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:230)
    at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152)
    at org.mortbay.jetty.handler.rewrite.RewriteHandler.h andle(RewriteHandler.java:230)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152)
    at org.mortbay.jetty.handler.DebugHandler.handle(Debu gHandler.java:77)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152)
    at org.mortbay.jetty.Server.handle(Server.java:326)
    at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:543)
    at org.mortbay.jetty.HttpConnection$RequestHandler.co ntent(HttpConnection.java:939)
    at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:755)
    at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:218)
    at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:405)
    at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:409)
    at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:451)

    Any suggestions?
    Best regards

  2. #2
    phoenix is online now Zimbra Consultant & Moderator
    Join Date
    Sep 2005
    Location
    Vannes, France
    Posts
    23,504
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    Default

    Quote Originally Posted by Felipe Nolasco View Post
    Any suggestions?
    Try these results from a forum search: site:zimbra.com +"inconsistent state: unread" - Yahoo! Search Results
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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