Zimbra error 14929

[Mark_Cyso]

Hi,

Our customer is getting the following error message, do you have any idea what might be causing this?

Subject: Local Failure Notice
Importance: High

This e-mail was generated for technical support purposes.

Sync Type: Initial Sync

Sync Token (before request): 41899

Sync Token (most current): 42126

Store: Zimbra - User Name

Computer Name: Pc-User-Name

Version: 6.0.5981.7

Error IDs:
id (14929) type(message)

[phoenix]

You need to update your forum profile with the output of the following command (do not post the output in this thread):

zmcontrol -v

Where is this message occurring and under what circumstances?

[Mark_Cyso]

You need to update your forum profile

I've updated my forum profile, thanks

Where is this message occurring and under what circumstances?

This message is appearing in the user's Inbox every now and again.

[phoenix]

I've updated my forum profile, thanks

Thank you.

This message is appearing in the user's Inbox every now and again.

I presume this is with the Outlook Connector? What happens at the time this message occurs, anything obvious? Which version of Outlook is this and is it fully patched and up-to-date?

[Mark_Cyso]

I presume this is with the Outlook Connector? What happens at the time this message occurs, anything obvious? Which version of Outlook is this and is it fully patched and up-to-date?

Outlook connector: yes
What happens at the time the message occurs: Nothing Special that the client can remember
Outlook Version: Outlook 2007 SP2
Fully Patched & Up to Date: No

The customer mentions that other users with the same configurations never have / get's these problems / e-mails.

[Mark_Cyso]

2nd related Q: Is there a way to globally have these error messages delivered into a specific folder?

[Mark_Cyso]

Any update?
Would love some more imput!