Results 1 to 8 of 8

Thread: too_many_accounts error

  1. #1
    bhwong is offline Elite Member
    Join Date
    Feb 2009
    Location
    Singapore
    Posts
    494
    Rep Power
    6

    Default too_many_accounts error

    Hi,

    One of our domains have problems changing password. It shows "too_many_accounts" error. Even from my admin console, I am not able to change password as well.

    The funny thing is that this domain is using only 24 out of 26 given accounts (including system accounts such as wiki etc). And our server is using only 138 out of 200 licenses. So what has gone wrong?

    btw, does system accounts use up domain account and server license limits?
    Attached Images Attached Images

  2. #2
    bhwong is offline Elite Member
    Join Date
    Feb 2009
    Location
    Singapore
    Posts
    494
    Rep Power
    6

    Default

    I tried zmprov md <DOMAIN> zimbraDomainMaxAccounts <NEW LIMIT> but still had the same problem.

    btw, how do I send official Zimbra support? Thru zimbra.com or vmware.com?

  3. #3
    phoenix is offline Zimbra Consultant & Moderator
    Join Date
    Sep 2005
    Location
    Vannes, France
    Posts
    23,499
    Rep Power
    56

    Default

    Quote Originally Posted by bhwong View Post
    I tried zmprov md <DOMAIN> zimbraDomainMaxAccounts <NEW LIMIT> but still had the same problem.
    Why are you doing this, whet exactly is the problem?

    Quote Originally Posted by bhwong View Post
    btw, how do I send official Zimbra support? Thru zimbra.com or vmware.com?
    It's the same address as always, use the support portal.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  4. #4
    bhwong is offline Elite Member
    Join Date
    Feb 2009
    Location
    Singapore
    Posts
    494
    Rep Power
    6

    Default

    Because both end user and administrator are not able to change password. See attached printscreen errors that seems to suggest that the number of accounts reached the limit despite having plenty of accounts still available.
    Attached Images Attached Images

  5. #5
    phoenix is offline Zimbra Consultant & Moderator
    Join Date
    Sep 2005
    Location
    Vannes, France
    Posts
    23,499
    Rep Power
    56

    Default

    Quote Originally Posted by bhwong View Post
    Because both end user and administrator are not able to change password. See attached printscreen errors that seems to suggest that the number of accounts reached the limit despite having plenty of accounts still available.
    How do you know that you haven't reached the limit? Have you displayed (via the cli) the number of accounts on your server?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  6. #6
    bhwong is offline Elite Member
    Join Date
    Feb 2009
    Location
    Singapore
    Posts
    494
    Rep Power
    6

    Default

    How do you show the accounts in CLI? Anyway, I have increased the limit in both the CLI and GUI twice just to make sure. So I'm sure it's not cause by account limited. Even if so, why should reaching account limits has to do with changing password? I don't get it.

  7. #7
    phoenix is offline Zimbra Consultant & Moderator
    Join Date
    Sep 2005
    Location
    Vannes, France
    Posts
    23,499
    Rep Power
    56

    Default

    Quote Originally Posted by bhwong View Post
    How do you show the accounts in CLI?
    Go to the wiki and search (or search the forums) for the word 'zmlicense'.

    Quote Originally Posted by bhwong View Post
    Even if so, why should reaching account limits has to do with changing password? I don't get it.
    For the simple reason that when you're over the account limit you're not allowed to add accounts or modify the current accounts. Are you absolutely certain your licence hasn't expired?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  8. #8
    bhwong is offline Elite Member
    Join Date
    Feb 2009
    Location
    Singapore
    Posts
    494
    Rep Power
    6

    Default

    The problem is solved once I remove account limits from the domain. I have email Zimbra Technical Support to check on this bug.

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Zimbra fails after working for 2 weeks
    By Linsys in forum Administrators
    Replies: 10
    Last Post: 10-07-2008, 12:42 AM
  2. Replies: 20
    Last Post: 03-18-2008, 05:37 AM
  3. [SOLVED] Debian Etch 32 / 64: MTA not working
    By xflip in forum Installation
    Replies: 2
    Last Post: 01-18-2008, 04:58 AM
  4. M3 problem with shares
    By titangears in forum Users
    Replies: 4
    Last Post: 01-12-2006, 01:01 PM
  5. Building native libraries on MacOS X
    By ajmas in forum Developers
    Replies: 3
    Last Post: 10-14-2005, 11:00 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •