Zimbra offers Open Source email server software and shared calendar for Linux and the Mac
Go Back   Zimbra :: Forums > Zimbra Collaboration Suite > Administrators

Welcome to the Zimbra :: Forums!
Welcome, if you would like to post a comment please register. We also encourage you to explore all things Zimbra with our team and members of the community.

Reply
 
LinkBack Thread Tools Search this Thread Display Modes
  #1 (permalink)  
Old 11-30-2010, 02:58 PM
New Member
 
Posts: 4
Default Cannot send out messages

I am a newbie at this and I thought I had everything going well. We are receiving messages just fine, but when I try to send an email out, I get the following error-

method: SendMsgRequest
msg: system failure: Unable to send message
code: service.FAILURE
detail: soap:Receiver
trace: com.zimbra.common.service.ServiceException: system failure: Unable to send message ExceptionId:btpool0-4://192.168.1.21/service/soap/SendMsgRequest:1291157558002:88feb072f38b2be8 Code:service.FAILURE at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:248) at com.zimbra.cs.mailbox.MailSender.sendMimeMessage(M ailSender.java:477) at com.zimbra.cs.mailbox.MailSender.sendMimeMessage(M ailSender.java:309) at com.zimbra.cs.mailbox.MailSender.sendMimeMessage(M ailSender.java:266) at com.zimbra.cs.service.mail.SendMsg.doSendMessage(S endMsg.java:189) at com.zimbra.cs.service.mail.SendMsg.handle(SendMsg. java:150) at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:420) at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:274) at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:158) at com.zimbra.soap.SoapServlet.doWork(SoapServlet.jav a:291) at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:212) at javax.servlet.http.HttpServlet.service(HttpServlet .java:727) at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:181) at javax.servlet.http.HttpServlet.service(HttpServlet .java:820) at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:511) at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1166) at com.zimbra.cs.servlet.SetHeaderFilter.doFilter(Set HeaderFilter.java:79) at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1157) at org.mortbay.servlet.UserAgentFilter.doFilter(UserA gentFilter.java:81) at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter .java:132) at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1157) at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:388) at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:216) at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:182) at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:765) at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:418) at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:230) at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114) at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152) at org.mortbay.jetty.handler.rewrite.RewriteHandler.h andle(RewriteHandler.java:230) at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152) at org.mortbay.jetty.handler.DebugHandler.handle(Debu gHandler.java:77) at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152) at org.mortbay.jetty.Server.handle(Server.java:326) at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:543) at org.mortbay.jetty.HttpConnection$RequestHandler.co ntent(HttpConnection.java:939) at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:755) at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:218) at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:405) at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:413) at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:451) Caused by: com.zimbra.cs.mailbox.MailSender$SafeMessagingExce ption: Could not connect to SMTP host: vernalcity.org, port: 25; chained exception is: java.net.SocketTimeoutException: connect timed out at com.sun.mail.smtp.SMTPTransport.openServer(SMTPTra nsport.java:1545) at com.sun.mail.smtp.SMTPTransport.protocolConnect(SM TPTransport.java:453) at javax.mail.Service.connect(Service.java:291) at javax.mail.Service.connect(Service.java:172) at javax.mail.Service.connect(Service.java:121) at com.zimbra.cs.mailbox.MailSender.sendMessageToHost (MailSender.java:781) at com.zimbra.cs.mailbox.MailSender.sendMessage(MailS ender.java:702) at com.zimbra.cs.mailbox.MailSender.sendMimeMessage(M ailSender.java:412) ... 39 more
request:

I am on ZCS 6.0 on RHEL 5 virtualized in VMware ESXi 4.1. I have checked all of the settings I could think of, and even tried some troubleshooting techniques I found elsewhere such as making sure ports are open on the firewall and such.

If anyone has any ideas on what I could do, I would appreciate it. Thank you everyone!
Reply With Quote
  #2 (permalink)  
Old 11-30-2010, 11:16 PM
Zimbra Consultant & Moderator
 
Posts: 20,313
Default

You need to take a lok in the MTA log files to see what the exact errors is.
__________________
Regards


Bill
Reply With Quote
  #3 (permalink)  
Old 12-01-2010, 08:45 AM
New Member
 
Posts: 4
Default

I actually got it working, don't know what exactly it was (may have been just time for the DNS to process or something). Thank you for the response.
Reply With Quote
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes


Similar Threads

Why Join?

Registering let's you ask questions, makes it easier to search, displays any files attached to posts, and notifies you about replies.

blog.zimbra.com




 

SEO by vBSEO ©2011, Crawlability, Inc.