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Thread: Problem with Alias Domain

  1. #1
    plan9 is offline Loyal Member
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    Default Problem with Alias Domain

    I have a domain mycompany.com and I created an alias myoldcompany.com.

    When I send mail to user@myoldcompany.com, it bounces:

    This is the mail system at host mail.mycompany.com.

    I'm sorry to have to inform you that your message could not
    be delivered to one or more recipients. It's attached below.

    For further assistance, please send mail to postmaster.

    If you do so, please include this problem report. You can
    delete your own text from the attached returned message.

    The mail system

    <user@myoldcompany.com>: User unknown in virtual alias table


    As a test, I added an alias to user@mycompany.com to be user@myoldcompany.com and it worked. However, I've never had to do this before.

    Any ideas on what's going on here?

  2. #2
    phoenix is online now Zimbra Consultant & Moderator
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    Default

    Please update your forum profile with the output of the following command (do not post it in this thread):

    Code:
    zmcontrol -v
    Take a look at these threads: site:zimbra.com +"User unknown in virtual alias table" - Yahoo! Search Results
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    manoruk is offline Junior Member
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    Default

    Hi

    We are testing Zimbra and having a similar issue. We need to send mail to the existing users using an alias domain.

    We have setup an alias domain using;

    zmprov createAliasDomain alias.com company.com

    Restarted Zimbra, but emails sent to the alias are bounced with "user unknown in virtual alias table"

    What are we doing wrong? Setting it up individually on each account is fine, but there must be a quicker way?

    Thanks

    Matt

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