[SOLVED] zmmailboxdctl is not running

[kazasaritha]

Hi

I am getting the 2 errors.

zmmailboxdctl is not running
httpd port(80) is already in use

zmcontrol stat giving below output.
antispam Running antivirus Running ldap Running logger Running
mailbox Stopped
zmmailboxdctl is not running.
mta Running snmp Running spell Running stats Running

recent upgrade is from 5.02 to 6.0.

Could some one help for getting the server up.

Thanks Regards,

Saritha

[fyd]

Can you check 'netstat -lpn | grep :80' as root and see if the port is occupied by any running process? if yes you have to quit that and try. Make sure iptables and selinux is disabled too while installing.

Just noticed you are upgrading .. if its that you sure you've stopped all processes with zmcontrol stop before upgrading? Doing a top -u zimbra in a second terminal helps to see if any process is running. Perhaps while you are upgrading old zimbra processes could be running.

[kazasaritha]

Hi

It was upgraded two months back and since then no issues. Today it was happened all of a sudden.

Regards,

Saritha

[fyd]

So I guess you see this while giving a 'zmcontrol status'

Have you tried what i said? Check if 80 port is listening before stopping zimbra. Zimbra is not able to bind to 80 it seems. Do you see :80 as used when zimbra is off?

[kazasaritha]

Hi,

I tried and this is the status I am getting. Web access is not working. POP is working fine.

zimbra@mail ~]$ netstat -lpn | grep :80
(Not all processes could be identified, non-owned process info
will not be shown, you would have to be root to see it all.)
tcp 0 0 0.0.0.0:80 0.0.0.0:* LISTEN -

Could you please suggest ?

Regards,

Saritha

[fyd]

Hi Saritha,

1. you need to run that command as root user to get the output.

2. Have you tried
a. zmmailboxdctl start
b. zmcontrol stop/start to restart ZCS and see if mailboxdctl is binding to 80?

Where do you get that 'httpd port(80) is already in use' error? while checking status?

[phoenix]

Originally Posted by kazasaritha

1. I did thru. root. same output

What did you do as root? If you mean starting Zimbra then you should never do that.

Originally Posted by kazasaritha

2.a. zmmailboxdctr start used. mailbox running mailboxd stopped
2.b. zmcontrol stop/strat done. but mailboxd stopped.

I got the error through below command. -
[root@mail /]# service httpd start
Starting httpd: (98)Address already in use: make_sock: could not bind to address [::]:80
no listening sockets available, shutting down
Unable to open logs
[FAILED]

Do you actually have a web server running on your Zimbra server? If you do then stop it and disable it from starting. You need to stop Zimbra then start it and look in the log files for errors.

[kazasaritha]

Hi,

1. I did thru. root. same output
2.a. zmmailboxdctr start used. mailbox running mailboxd stopped
2.b. zmcontrol stop/strat done. but mailboxd stopped.

I got the error through below command. -
[root@mail /]# service httpd start
Starting httpd: (98)Address already in use: make_sock: could not bind to address [::]:80
no listening sockets available, shutting down
Unable to open logs
[FAILED]

[fyd]

Hi Saritha,

Please find Bill's reply above. It seems you both replied at the same time.

As Bill stated 'do not' run zimbra commands as root, I was mentioning running 'netstat' as root. Sorry if you got confused with that. Zimbra commands shoudn't be run as root as it will break your permissions.

Like Bill said you shoudn't run a web server alongside your zimbra and that's the port conflict. Please find his reply above.

[kazasaritha]

Hi,
yes. netstat only I'm referring to (which was run at root).
Not zimbra commands.

How to start and stop that webserver ?

Thanks
ksc