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Thread: [SOLVED] zmmailboxdctl is not running

  1. #1
    kazasaritha is offline Junior Member
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    Default [SOLVED] zmmailboxdctl is not running

    Hi

    I am getting the 2 errors.
    zmmailboxdctl is not running
    httpd port(80) is already in use
    zmcontrol stat giving below output.
    antispam Running antivirus Running ldap Running logger Running
    mailbox Stopped
    zmmailboxdctl is not running.
    mta Running snmp Running spell Running stats Running

    recent upgrade is from 5.02 to 6.0.

    Could some one help for getting the server up.

    Thanks Regards,

    Saritha
    Last edited by kazasaritha; 11-20-2010 at 02:32 AM.

  2. #2
    fyd
    fyd is offline Elite Member
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    Default hi

    Can you check 'netstat -lpn | grep :80' as root and see if the port is occupied by any running process? if yes you have to quit that and try. Make sure iptables and selinux is disabled too while installing.

    Just noticed you are upgrading .. if its that you sure you've stopped all processes with zmcontrol stop before upgrading? Doing a top -u zimbra in a second terminal helps to see if any process is running. Perhaps while you are upgrading old zimbra processes could be running.
    Last edited by fyd; 11-20-2010 at 02:48 AM. Reason: more details

  3. #3
    kazasaritha is offline Junior Member
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    Default upgrade happened 2 months back

    Hi

    It was upgraded two months back and since then no issues. Today it was happened all of a sudden.

    Regards,

    Saritha

  4. #4
    fyd
    fyd is offline Elite Member
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    Default hmm

    So I guess you see this while giving a 'zmcontrol status'

    Have you tried what i said? Check if 80 port is listening before stopping zimbra. Zimbra is not able to bind to 80 it seems. Do you see :80 as used when zimbra is off?

  5. #5
    kazasaritha is offline Junior Member
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    Default

    Hi,

    I tried and this is the status I am getting. Web access is not working. POP is working fine.

    zimbra@mail ~]$ netstat -lpn | grep :80
    (Not all processes could be identified, non-owned process info
    will not be shown, you would have to be root to see it all.)
    tcp 0 0 0.0.0.0:80 0.0.0.0:* LISTEN -

    Could you please suggest ?

    Regards,

    Saritha

  6. #6
    fyd
    fyd is offline Elite Member
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    Default

    Hi Saritha,

    1. you need to run that command as root user to get the output.

    2. Have you tried
    a. zmmailboxdctl start
    b. zmcontrol stop/start to restart ZCS and see if mailboxdctl is binding to 80?

    Where do you get that 'httpd port(80) is already in use' error? while checking status?

  7. #7
    phoenix is online now Zimbra Consultant & Moderator
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    Default

    Quote Originally Posted by kazasaritha View Post
    1. I did thru. root. same output
    What did you do as root? If you mean starting Zimbra then you should never do that.

    Quote Originally Posted by kazasaritha View Post
    2.a. zmmailboxdctr start used. mailbox running mailboxd stopped
    2.b. zmcontrol stop/strat done. but mailboxd stopped.

    I got the error through below command. -
    [root@mail /]# service httpd start
    Starting httpd: (98)Address already in use: make_sock: could not bind to address [::]:80
    no listening sockets available, shutting down
    Unable to open logs
    [FAILED]
    Do you actually have a web server running on your Zimbra server? If you do then stop it and disable it from starting. You need to stop Zimbra then start it and look in the log files for errors.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  8. #8
    kazasaritha is offline Junior Member
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    Default

    Hi,

    1. I did thru. root. same output
    2.a. zmmailboxdctr start used. mailbox running mailboxd stopped
    2.b. zmcontrol stop/strat done. but mailboxd stopped.

    I got the error through below command. -
    [root@mail /]# service httpd start
    Starting httpd: (98)Address already in use: make_sock: could not bind to address [::]:80
    no listening sockets available, shutting down
    Unable to open logs
    [FAILED]

  9. #9
    fyd
    fyd is offline Elite Member
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    Default Hi

    Hi Saritha,

    Please find Bill's reply above. It seems you both replied at the same time.

    As Bill stated 'do not' run zimbra commands as root, I was mentioning running 'netstat' as root. Sorry if you got confused with that. Zimbra commands shoudn't be run as root as it will break your permissions.

    Like Bill said you shoudn't run a web server alongside your zimbra and that's the port conflict. Please find his reply above.

  10. #10
    kazasaritha is offline Junior Member
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    Default

    Hi,
    yes. netstat only I'm referring to (which was run at root).
    Not zimbra commands.

    How to start and stop that webserver ?

    Thanks
    ksc

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