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Thread: [SOLVED] remote.connect_failure

  1. #1
    rhirsch is offline Junior Member
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    Default [SOLVED] remote.connect_failure

    Hi

    I have installed Zimbra 6.0.8 on Ubuntu 10.04 LTS server.

    Everything seems to be working but I get the message remote.connect_failure on the logon screen of the web interface. The failure is occurring every 3 to 4 hours. I restart the zimbra services using zmcontrol restart and all continues to work for the next few hours.

    I have read a few posts that seem to be having the kind of problems. I have tried all the suggestions with out any success.

    Could this be a problem running on Ubuntu?

    Any help would be appreciated.

    Richard

  2. #2
    bofh is offline Elite Member
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    same issue here how did you resolve this ?

  3. #3
    rhirsch is offline Junior Member
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    I added these lines to the /etc/security/limits.conf file

    root soft nofile 524288
    root hard nofile 524288

    I found this info at the following location

    https://bugzilla.zimbra.com/show_bug.cgi?id=42870#c81

    I hope this helps.

    Richard

  4. #4
    danielfarrelly is offline Special Member
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    Quote Originally Posted by rhirsch View Post
    I added these lines to the /etc/security/limits.conf file

    root soft nofile 524288
    root hard nofile 524288
    6.0.9 automatically adds these to /etc/security/limits.conf. Been dealing with same problem, and didn't really resolve until I made some adjustments to the Java heap size (6GB max; less is more sometimes) and MySQL's innodb cache size (increased in relation to the amount saved on Java).

    UPDATE: Check out your open file limits for zimbra and root. To do this, type:

    ulimit -n

    Zimbra will probably yield 52488
    Root will probably yield 1024

    Change root's .bashrc by adding the following to the end of the .bashrc when logged in as root:

    ulimit -n 524288
    Last edited by danielfarrelly; 12-13-2010 at 04:10 PM.

  5. #5
    lor2579 is offline Intermediate Member
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    Default

    Same problem here with my UBUNTU/ZCS install.

    What's the deal behind this issue?

    Regards,

  6. #6
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by lor2579 View Post
    Same problem here with my UBUNTU/ZCS install.

    What's the deal behind this issue?
    If you mean 'what's the answer' then it's in this thread in the post above yours.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  7. #7
    lor2579 is offline Intermediate Member
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    Unhappy

    No.

    If isn't ZIMBRA's fault (something like UBUNTU server protection), I would be very surprised to see such an issue on a non beta version of the software. I mean, let's not waste time fighting over something that can be fixed, at least that's my position as an open-source user of the product. I'll always try to contribute whenever I can.

    But as a paid user of the product, I'd be pissed right now; like "did you ever install this?"

    I'll always love ZCS anyway.
    Last edited by lor2579; 01-20-2011 at 04:00 PM.

  8. #8
    danielfarrelly is offline Special Member
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    You need to add for both root and zimbra users. Should look like this at the end of /etc/security/limits.conf:

    zimbra soft nofile 524288
    zimbra hard nofile 524288
    root soft nofile 524288
    root hard nofile 524288

  9. #9
    lor2579 is offline Intermediate Member
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    I wont extend this but seriously, as yet another SysAdmin out there, Im considering submitting myself to product QA on the next beta program. Is this on every updated UBUNTU/ZCS setup? I mean, for me the issue happened within hours of use. Nasty and consistent. I know people putting themselves on the line choosing ZCS over competing solutions.

    Im old enough not to jump too quick into conclusions on tech matters but once again, Im surprised!
    Last edited by lor2579; 01-20-2011 at 04:22 PM.

  10. #10
    danielfarrelly is offline Special Member
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    did you try my last suggestion?

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