[SOLVED] Question about retaining email

[jbuell]

Sorry if this has been covered, but my search-fu is failing me this morning.

Our company president was in last night, asking about searching emails for a user no longer with the company. After a brief discussion, what he'd like to see is a two-year retention period for ALL email from former employees, but in such a way that they don't count against our number of licenses.

So here's the question: Instead of changing an account status to 'closed' or 'locked', is there a way to "detach" a mailbox from the database, as if it were deleted, but have the contents sitting off in a folder somewhere.

Example: Joe Smith, Executive Vice President, is leaving the company. I would like to be able to take joe.smith, remove that mailbox from Zimbra, but have some process take all of his email, compress it, and I can backup joe.smith.gz to whatever media I want.

We're still running 5.0.23, so if this requires an upgrade to 6.x, that would be fine too.

Thanks in advance!
John

[phoenix]

Originally Posted by jbuell

Example: Joe Smith, Executive Vice President, is leaving the company. I would like to be able to take joe.smith, remove that mailbox from Zimbra, but have some process take all of his email, compress it, and I can backup joe.smith.gz to whatever media I want.

Why not just use the Export function (or REST) on the users Preferences page?

[jbuell]

Ah ha! That looks very promising. Thanks!

[FritzBrause]

We also use the REST method (ZCS 6.0:Zimbra REST API Reference:Export Mailbox - Zimbra :: Wiki) to export Mailbox Data and store the .tgz archives. If needed, the particular Account can be temporarily re-activated.