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Thread: [SOLVED] Question about retaining email

  1. #1
    jbuell is offline Active Member
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    Default [SOLVED] Question about retaining email

    Sorry if this has been covered, but my search-fu is failing me this morning.

    Our company president was in last night, asking about searching emails for a user no longer with the company. After a brief discussion, what he'd like to see is a two-year retention period for ALL email from former employees, but in such a way that they don't count against our number of licenses.

    So here's the question: Instead of changing an account status to 'closed' or 'locked', is there a way to "detach" a mailbox from the database, as if it were deleted, but have the contents sitting off in a folder somewhere.

    Example: Joe Smith, Executive Vice President, is leaving the company. I would like to be able to take joe.smith, remove that mailbox from Zimbra, but have some process take all of his email, compress it, and I can backup joe.smith.gz to whatever media I want.

    We're still running 5.0.23, so if this requires an upgrade to 6.x, that would be fine too.

    Thanks in advance!
    John

  2. #2
    phoenix is online now Zimbra Consultant & Moderator
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    Quote Originally Posted by jbuell View Post
    Example: Joe Smith, Executive Vice President, is leaving the company. I would like to be able to take joe.smith, remove that mailbox from Zimbra, but have some process take all of his email, compress it, and I can backup joe.smith.gz to whatever media I want.
    Why not just use the Export function (or REST) on the users Preferences page?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    jbuell is offline Active Member
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    Ah ha! That looks very promising. Thanks!

  4. #4
    FritzBrause is offline Partner (VAR/HSP)
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    We also use the REST method (ZCS 6.0:Zimbra REST API Reference:Export Mailbox - Zimbra :: Wiki) to export Mailbox Data and store the .tgz archives. If needed, the particular Account can be temporarily re-activated.
    Best regards

    Andreas Wolske

    managedhosting.de GmbH

    Zimbra Cloud Hosting, Consulting & Support
    VMware vCloud Powered Serviceprovider

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