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Thread: Can't receive email from GMAIL

  1. #1
    rayot is offline New Member
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    Default Can't receive email from GMAIL

    Hi all, btw i'm new here.

    I installed Zimbra on my CentOS 5 machine and I'm able to send / receive email from my domain. I can also send email from yahoo, gmail etc. but the problem is I can't reply from my GMAIL account to my local domain account.

    Here's the message from GMAIL:

    Technical details of permanent failure:
    DNS Error: Domain name not found


    Here's my system info:

    cat /etc/hosts
    # Do not remove the following line, or various programs
    # that require network functionality will fail.
    127.0.0.1 localhost.localdomain localhost
    ::1 localhost6.localdomain6 localhost
    192.168.1.34 centos5.paulocabalo.com centos5


    cat /etc/resolv.conf
    search paulocabalo.com
    nameserver 192.168.1.34


    dig paulocabalo.com mx
    ; <<>> DiG 9.3.6-P1-RedHat-9.3.6-4.P1.el5_4.2 <<>> paulocabalo.com mx
    ;; global options: printcmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 52416
    ;; flags: qr aa rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 1, ADDITIONAL: 1

    ;; QUESTION SECTION:
    ;paulocabalo.com. IN MX

    ;; ANSWER SECTION:
    paulocabalo.com. 38400 IN MX 10 centos5.paulocabalo.com.

    ;; AUTHORITY SECTION:
    paulocabalo.com. 38400 IN NS centos5.paulocabalo.com.

    ;; ADDITIONAL SECTION:
    centos5.paulocabalo.com. 38400 IN A 192.168.1.34

    ;; Query time: 0 msec
    ;; SERVER: 192.168.1.34#53(192.168.1.34)
    ;; WHEN: Wed Nov 10 11:42:00 2010
    ;; MSG SIZE rcvd: 87


    dig paulocabalo.com any
    ; <<>> DiG 9.3.6-P1-RedHat-9.3.6-4.P1.el5_4.2 <<>> paulocabalo.com any
    ;; global options: printcmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 58365
    ;; flags: qr aa rd ra; QUERY: 1, ANSWER: 3, AUTHORITY: 0, ADDITIONAL: 1

    ;; QUESTION SECTION:
    ;paulocabalo.com. IN ANY

    ;; ANSWER SECTION:
    paulocabalo.com. 38400 IN SOA centos5.paulocabalo.com. bob.bob.com. 1288869011 10800 3600 604800 38400
    paulocabalo.com. 38400 IN NS centos5.paulocabalo.com.
    paulocabalo.com. 38400 IN MX 10 centos5.paulocabalo.com.

    ;; ADDITIONAL SECTION:
    centos5.paulocabalo.com. 38400 IN A 192.168.1.34

    ;; Query time: 63 msec
    ;; SERVER: 192.168.1.34#53(192.168.1.34)
    ;; WHEN: Wed Nov 10 11:45:14 2010
    ;; MSG SIZE rcvd: 131


    host `hostname`
    paulocabalo.com mail is handled by 10 centos5.paulocabalo.com.


    I apologize for the long post. I hope someone could help me with this one.

    Thanks!

  2. #2
    phoenix is online now Zimbra Consultant & Moderator
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    Quote Originally Posted by rayot View Post
    Here's the message from GMAIL:

    Technical details of permanent failure:
    DNS Error: Domain name not found
    That error would seem to be correct, according to the following output you have no DNS records for your domain (I'm assuming that you've posted the real domain name above?):

    Code:
    dig paulocabalo.com mx
    
    ; <<>> DiG 9.7.1-P2 <<>> paulocabalo.com mx
    ;; global options: +cmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NXDOMAIN, id: 34436
    ;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 0
    
    ;; QUESTION SECTION:
    ;paulocabalo.com.               IN      MX
    
    ;; AUTHORITY SECTION:
    com.                    900     IN      SOA     a.gtld-servers.net. nstld.verisign-grs.com. 1289373698 1800 900 604800 86400
    
    ;; Query time: 1 msec
    ;; SERVER: 192.168.1.10#53(192.168.1.10)
    ;; WHEN: Wed Nov 10 08:22:17 2010
    ;; MSG SIZE  rcvd: 106
    
    dig paulocabalo.com any
    
    ; <<>> DiG 9.7.1-P2 <<>> paulocabalo.com any
    ;; global options: +cmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NXDOMAIN, id: 30829
    ;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 0
    
    ;; QUESTION SECTION:
    ;paulocabalo.com.               IN      ANY
    
    ;; AUTHORITY SECTION:
    com.                    888     IN      SOA     a.gtld-servers.net. nstld.verisign-grs.com. 1289373698 1800 900 604800 86400
    
    ;; Query time: 6 msec
    ;; SERVER: 192.168.1.10#53(192.168.1.10)
    ;; WHEN: Wed Nov 10 08:22:20 2010
    ;; MSG SIZE  rcvd: 106
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    rayot is offline New Member
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    Thanks for the reply pheonix.

    My current setup would be:

    ISP -> Dynamic IP -> Router -> CentOS machine.

    The domain posted is the one I created locally for my test server. Is there any workaround on my current setup? I am really a newbie on this one. sorry for the trouble.

  4. #4
    phoenix is online now Zimbra Consultant & Moderator
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    Quote Originally Posted by rayot View Post
    The domain posted is the one I created locally for my test server. Is there any workaround on my current setup? I am really a newbie on this one.
    You need public DNS records for your domain and they should point to your server. I must, however, caution you that a dynamic IP address is not the best environment to run a mail server as you may get 'listed' as a spammer.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  5. #5
    rayot is offline New Member
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    I see. So I don't have any choice then? heh.

    I'm just testing Zimbra on my home network just to play around with its features.

    Very well then. Thanks for the info.

  6. #6
    phoenix is online now Zimbra Consultant & Moderator
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    Quote Originally Posted by rayot View Post
    I see. So I don't have any choice then? heh.
    No, not if you want to receive mail at that server.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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