Zimbra Don't Send Mail

[antonello74]

HI,

This morning , when i try send a mail, Zimbra show this Message:

method: SendMsgRequest
msg: try again: Unable to connect to the MTA
code: mail.TRY_AGAIN
detail: soap:Receiver
trace: com.zimbra.cs.mailbox.MailServiceException: try again: Unable to connect to the MTA ExceptionId:btpool0-35://mail.cipi.it/service/soap/SendMsgRequest:1288682819625:8c1e467b775740be Code:mail.TRY_AGAIN at com.zimbra.cs.mailbox.MailServiceException.TRY_AGA IN(MailServiceException.java:475) at com.zimbra.cs.mailbox.MailSender.sendMimeMessage(M ailSender.java:471) at com.zimbra.cs.mailbox.MailSender.sendMimeMessage(M ailSender.java:309) at com.zimbra.cs.mailbox.MailSender.sendMimeMessage(M ailSender.java:266) at com.zimbra.cs.service.mail.SendMsg.doSendMessage(S endMsg.java:189) at com.zimbra.cs.service.mail.SendMsg.handle(SendMsg. java:150) at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:420) at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:274) at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:158) at com.zimbra.soap.SoapServlet.doWork(SoapServlet.jav a:291) at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:212) at javax.servlet.http.HttpServlet.service(HttpServlet .java:727) at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:181) at javax.servlet.http.HttpServlet.service(HttpServlet .java:820) at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:511) at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1166) at com.zimbra.cs.servlet.SetHeaderFilter.doFilter(Set HeaderFilter.java:79) at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1157) at org.mortbay.servlet.UserAgentFilter.doFilter(UserA gentFilter.java:81) at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter .java:132) at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1157) at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:388) at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:216) at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:182) at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:765) at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:418) at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:230) at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114) at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152) at org.mortbay.jetty.handler.rewrite.RewriteHandler.h andle(RewriteHandler.java:230) at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152) at org.mortbay.jetty.handler.DebugHandler.handle(Debu gHandler.java:77) at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152) at org.mortbay.jetty.Server.handle(Server.java:326) at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:543) at org.mortbay.jetty.HttpConnection$RequestHandler.co ntent(HttpConnection.java:939) at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:755) at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:218) at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:405) at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:409) at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:451) Caused by: java.net.ConnectException: Connection refused at java.net.PlainSocketImpl.socketConnect(Native Method) at java.net.PlainSocketImpl.doConnect(PlainSocketImpl .java:333) at java.net.PlainSocketImpl.connectToAddress(PlainSoc ketImpl.java:195) at java.net.PlainSocketImpl.connect(PlainSocketImpl.j ava:182) at java.net.SocksSocketImpl.connect(SocksSocketImpl.j ava:366) at java.net.Socket.connect(Socket.java:525) at com.sun.mail.util.SocketFetcher.createSocket(Socke tFetcher.java:265) at com.sun.mail.util.SocketFetcher.getSocket(SocketFe tcher.java:227) at com.sun.mail.smtp.SMTPTransport.openServer(SMTPTra nsport.java:1511) at com.sun.mail.smtp.SMTPTransport.protocolConnect(SM TPTransport.java:453) at javax.mail.Service.connect(Service.java:291) at javax.mail.Service.connect(Service.java:172) at javax.mail.Service.connect(Service.java:121) at com.zimbra.cs.mailbox.MailSender.sendMessageToHost (MailSender.java:779) at com.zimbra.cs.mailbox.MailSender.sendMessage(MailS ender.java:700) at com.zimbra.cs.mailbox.MailSender.sendMimeMessage(M ailSender.java:412) ... 39 more
request:


WHY?

I am blocked , also other 60 users.

Thanks in advance.

Best Regards

[phoenix]

Originally Posted by antonello74

HI,

This morning , when i try send a mail, Zimbra show this Message:

method: SendMsgRequest
msg: try again: Unable to connect to the MTA
code: mail.TRY_AGAIN
detail: soap:Receiver
trace: com.zimbra.cs.mailbox.MailServiceException: try again: Unable to connect to the MTA ExceptionId:btpool0-35://mail.cipi.it/service/soap/SendMsgRequest:1288682819625:8c1e467b775740be Code:mail.TRY_AGAIN at

>snip

WHY?

The answer as to 'why' is in the error message above. Go to the log files and see what errors there are.

[antonello74]

HI,

I restart Zimbra, Now work !.

It's a first time that Zimbra don't work.

Thanks
Best Regards
Antonello.