Results 1 to 5 of 5

Thread: Cannot pop external accounts after 6.0.8 upgrade

  1. #1
    strafford is offline Loyal Member
    Join Date
    Apr 2008
    Location
    Brighton, ON, Canada
    Posts
    88
    Rep Power
    6

    Default Cannot pop external accounts after 6.0.8 upgrade

    I have just upgraded from 6.0.6 to 6.0.8. I have external accounts that were pop-ing just fine before the upgrade. Now get error: "Error: Connection reset" when testing the connection.

    I tried recreating authentication keys as per some posts, but that did nothing.

    Error from mailbox.log:
    Code:
    com.zimbra.common.service.ServiceException: system failure: Unable to connect to POP3 server: DataSource: { id=TestId, type=pop3, isEnabled=false, name=Test, host=mail.reach.net, port=110, connectionType=cleartext, username=scottrci, folderId=-1 }
    ExceptionId:btpool0-0://192.168.7.101/service/soap/TestDataSourceRequest:1288386401065:b42fb60643e337d2
    Code:service.FAILURE
        at com.zimbra.common.service.ServiceException.FAILURE(ServiceException.java:248)
        at com.zimbra.cs.datasource.Pop3Sync.connect(Pop3Sync.java:167)
        at com.zimbra.cs.datasource.Pop3Sync.test(Pop3Sync.java:110)
        at com.zimbra.cs.datasource.DataSourceManager.test(DataSourceManager.java:176)
        at com.zimbra.cs.service.mail.TestDataSource.handle(TestDataSource.java:129)
        at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:420)
        at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:274)
        at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:158)
        at com.zimbra.soap.SoapServlet.doWork(SoapServlet.java:291)
        at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:212)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)
        at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:181)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
        at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:511)
        at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1166)
        at com.zimbra.cs.servlet.SetHeaderFilter.doFilter(SetHeaderFilter.java:79)
        at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1157)
        at org.mortbay.servlet.UserAgentFilter.doFilter(UserAgentFilter.java:81)
     at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter.java:132)
        at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1157)
        at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:388)
        at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216)
        at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:182)
        at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:765)
        at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:418)
        at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:230)
        at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114)
        at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
        at org.mortbay.jetty.handler.rewrite.RewriteHandler.handle(RewriteHandler.java:230)
        at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
        at org.mortbay.jetty.handler.DebugHandler.handle(DebugHandler.java:77)
        at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
        at org.mortbay.jetty.Server.handle(Server.java:326)
        at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:543)
        at org.mortbay.jetty.HttpConnection$RequestHandler.content(HttpConnection.java:939)
        at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:755)
        at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:218)
        at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:405)
        at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:413)
        at org.mortbay.thread.BoundedThreadPool$PoolThread.run(BoundedThreadPool.java:451)
    Caused by: java.net.SocketException: Connection reset
        at java.net.SocketInputStream.read(SocketInputStream.java:168)
        at com.sun.net.ssl.internal.ssl.InputRecord.readFully(InputRecord.java:293)
        at com.sun.net.ssl.internal.ssl.InputRecord.read(InputRecord.java:331)
        at com.sun.net.ssl.internal.ssl.SSLSocketImpl.readRecord(SSLSocketImpl.java:789)
        at com.sun.net.ssl.internal.ssl.SSLSocketImpl.performInitialHandshake(SSLSocketImpl.java:1120)
        at com.sun.net.ssl.internal.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:1147)
        at com.sun.net.ssl.internal.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:1131)
        at com.zimbra.common.net.CustomSSLSocket.startHandshake(CustomSSLSocket.java:90)
        at com.zimbra.cs.mailclient.MailConnection.startTls(MailConnection.java:109)
        at com.zimbra.cs.mailclient.MailConnection.connect(MailConnection.java:93)
        at com.zimbra.cs.datasource.Pop3Sync.connect(Pop3Sync.java:159)
        ... 38 more
    Any ideas?

  2. #2
    strafford is offline Loyal Member
    Join Date
    Apr 2008
    Location
    Brighton, ON, Canada
    Posts
    88
    Rep Power
    6

    Default

    I have just done a fresh install with 6.0.8 and have gotten the same results. Cannot POP external accounts. I have also tested an external account with my gmail, and it can POP it no problem, with the same credentials/setup.

    Any help would be greatly appreciated. I am totally stuck! Maybe I have to go back to 6.0.6????

  3. #3
    bdial's Avatar
    bdial is offline Moderator
    Join Date
    Jul 2007
    Location
    Baltimore
    Posts
    1,649
    Rep Power
    10

    Default

    did you apply the P3 patch to 6.0.8? no idea if it will fix your problem but my external pop works fine on 6.0.8P3

  4. #4
    strafford is offline Loyal Member
    Join Date
    Apr 2008
    Location
    Brighton, ON, Canada
    Posts
    88
    Rep Power
    6

    Default

    bdial

    Thanks for your response. The p3 patch did not help. Can't find any errors in /var/log either. Still getting the same errors in the zimbra mailbox.log file (...Caused by: java.net.SocketException: Connection reset).

  5. #5
    strafford is offline Loyal Member
    Join Date
    Apr 2008
    Location
    Brighton, ON, Canada
    Posts
    88
    Rep Power
    6

    Default

    Went back to 6.0.6 (fresh install) and it works fine.

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Replies: 15
    Last Post: 12-06-2008, 05:18 PM
  2. can't you help me
    By iwan siahaan in forum Administrators
    Replies: 6
    Last Post: 12-17-2007, 06:53 PM
  3. External pop accounts
    By dljordaneku in forum Administrators
    Replies: 4
    Last Post: 12-12-2007, 02:13 PM
  4. Replies: 4
    Last Post: 03-05-2007, 08:59 AM
  5. Replies: 2
    Last Post: 02-23-2007, 04:34 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •