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Thread: [SOLVED] Zimbra not running

  1. #1
    michael24 is offline Special Member
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    Default [SOLVED] Zimbra not running

    I just got notice that zimbra is not running, I am not able to log into zimbra mail or the admins console both bring up a blank page.

    when I try and restart zimbra it get this: [zimbra@mail root]$ zmcontrol start
    Host mail.foerstermarketing.com
    Starting ldap...Done.
    Failed.

    sever was working fine all day, any help would be greatly appreciated on this issue, below is the information from the host files and such:


    [zimbra@mail root]$ cat /etc/hosts
    127.0.0.1 mail.foerstermarketing.com mail localhost.localdomain localhost
    ::1 mail.foerstermarketing.com mail localhost6.localdomain6 localhost6
    192.168.0.15 mail.foerstermarketing.com mail
    [zimbra@mail root]$ cat /etc/resolv.conf
    # Generated by NetworkManager
    search foerstermarketing.com
    nameserver 127.0.0.1
    [zimbra@mail root]$ dig foerstermarketing.com mx

    ; <<>> DiG 9.7.1-P2-RedHat-9.7.1-2.P2.fc13 <<>> foerstermarketing.com mx
    ;; global options: +cmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 32162
    ;; flags: qr aa rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 1, ADDITIONAL: 1

    ;; QUESTION SECTION:
    ;foerstermarketing.com. IN MX

    ;; ANSWER SECTION:
    foerstermarketing.com. 86400 IN MX 0 mail.foerstermarketing.com.

    ;; AUTHORITY SECTION:
    foerstermarketing.com. 86400 IN NS mail.foerstermarketing.com.

    ;; ADDITIONAL SECTION:
    mail.foerstermarketing.com. 86400 IN A 192.168.0.15

    ;; Query time: 0 msec
    ;; SERVER: 127.0.0.1#53(127.0.0.1)
    ;; WHEN: Fri Oct 29 01:10:48 2010
    ;; MSG SIZE rcvd: 90

    [zimbra@mail root]$ dig foerstermarketing.com any

    ; <<>> DiG 9.7.1-P2-RedHat-9.7.1-2.P2.fc13 <<>> foerstermarketing.com any
    ;; global options: +cmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 33135
    ;; flags: qr aa rd ra; QUERY: 1, ANSWER: 3, AUTHORITY: 0, ADDITIONAL: 1

    ;; QUESTION SECTION:
    ;foerstermarketing.com. IN ANY

    ;; ANSWER SECTION:
    foerstermarketing.com. 86400 IN SOA mail.foerstermarketing.com. root.localhost. 201010100 7200 300 604800 60
    foerstermarketing.com. 86400 IN NS mail.foerstermarketing.com.
    foerstermarketing.com. 86400 IN MX 0 mail.foerstermarketing.com.

    ;; ADDITIONAL SECTION:
    mail.foerstermarketing.com. 86400 IN A 192.168.0.15

    ;; Query time: 0 msec
    ;; SERVER: 127.0.0.1#53(127.0.0.1)
    ;; WHEN: Fri Oct 29 01:11:44 2010
    ;; MSG SIZE rcvd: 140

    [zimbra@mail root]$ host `hostname`
    mail.foerstermarketing.com has address 192.168.0.15
    mail.foerstermarketing.com mail is handled by 0 mail.foerstermarketing.com.
    Last edited by michael24; 10-29-2010 at 02:13 AM.

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
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    Default

    Your hosts file is incorrect, it should contain only the following:

    Code:
    127.0.0.1 localhost.localdomain localhost
    192.168.0.15 mail.foerstermarketing.com mail
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    michael24 is offline Special Member
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    Default

    Did that no change same error.

  4. #4
    phoenix is offline Zimbra Consultant & Moderator
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    Default

    Quote Originally Posted by michael24 View Post
    Did that no change same error.
    Then you need to look in the log files and see what errors you've got when you try to restart Zimbra.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  5. #5
    michael24 is offline Special Member
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    ok which log files the mail log or zimbra log

  6. #6
    michael24 is offline Special Member
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    out of zimbra.log I get this Oct 28 03:17:38 mail postfix/qmgr[8148]: 260142A2DFE: removed
    Oct 28 03:17:40 mail slapd[400]: slap_queue_csn: queing 0x7fa9009b83c0 20101028101740.246543Z#000000#000#000000
    Oct 28 03:17:40 mail slapd[400]: slap_graduate_commit_csn: removing 0x6935870 20101028101740.246543Z#000000#000#000000
    Oct 28 03:17:40 mail slapd[400]: slap_queue_csn: queing 0x7fa9019ba3c0 20101028101740.658624Z#000000#000#000000
    Oct 28 03:17:40 mail slapd[400]: slap_graduate_commit_csn: removing 0x55e5ab0 20101028101740.658624Z#000000#000#000000
    Oct 28 03:17:42 mail slapd[400]: slap_queue_csn: queing 0x7fa9001b73c0 20101028101742.997631Z#000000#000#000000
    Oct 28 03:17:43 mail slapd[400]: slap_graduate_commit_csn: removing 0xa28d0c0 20101028101742.997631Z#000000#000#000000
    Oct 28 03:17:51 mail slapd[400]: slap_queue_csn: queing 0x7fa9029bc3c0 20101028101751.515362Z#000000#000#000000
    Oct 28 03:17:51 mail slapd[400]: slap_graduate_commit_csn: removing 0x692f3f0 20101028101751.515362Z#000000#000#000000
    Oct 28 03:18:01 mail slapd[400]: slap_queue_csn: queing 0x7fa9009b83c0 20101028101801.070968Z#000000#000#000000
    Oct 28 03:18:01 mail slapd[400]: slap_graduate_commit_csn: removing 0x7eb4570 20101028101801.070968Z#000000#000#000000
    Oct 28 03:18:03 mail slapd[400]: slap_queue_csn: queing 0x7fa9019ba3c0 20101028101803.053683Z#000000#000#000000
    Oct 28 03:18:03 mail slapd[400]: slap_graduate_commit_csn: removing 0x34a48a0 20101028101803.053683Z#000000#000#000000
    Oct 28 03:18:09 mail zmmailboxdmgr[17349]: status requested
    Oct 28 03:18:09 mail zmmailboxdmgr[17349]: status OK
    Oct 28 03:18:12 mail slapd[400]: slap_queue_csn: queing 0x7fa9019ba3c0 20101028101812.583252Z#000000#000#000000
    Oct 28 03:18:12 mail slapd[400]: slap_graduate_commit_csn: removing 0x5601270 20101028101812.583252Z#000000#000#000000
    Oct 28 03:18:31 mail slapd[400]: slap_queue_csn: queing 0x7fa8ff9b63c0 20101028101831.048792Z#000000#000#000000
    Oct 28 03:18:31 mail slapd[400]: slap_graduate_commit_csn: removing 0x2b2eb40 20101028101831.048792Z#000000#000#000000
    Oct 28 03:18:31 mail slapd[400]: slap_queue_csn: queing 0x7fa9029bc3c0 20101028101831.180302Z#000000#000#000000
    Oct 28 03:18:31 mail slapd[400]: slap_graduate_commit_csn: removing 0x34a46c0 20101028101831.180302Z#000000#000#000000
    Oct 28 03:18:40 mail slapd[400]: slap_queue_csn: queing 0x7fa9009b83c0 20101028101840.582499Z#000000#000#000000
    Oct 28 03:18:40 mail slapd[400]: slap_graduate_commit_csn: removing 0x7eb4570 20101028101840.582499Z#000000#000#000000
    Oct 28 03:18:40 mail slapd[400]: slap_queue_csn: queing 0x7fa9011b93c0 20101028101840.896334Z#000000#000#000000
    Oct 28 03:18:41 mail slapd[400]: slap_graduate_commit_csn: removing 0x7ed30c0 20101028101840.896334Z#000000#000#000000
    Oct 28 03:18:43 mail slapd[400]: slap_queue_csn: queing 0x7fa8ff1b53c0 20101028101843.188192Z#000000#000#000000
    Oct 28 03:18:43 mail slapd[400]: slap_graduate_commit_csn: removing 0x34a4a80 20101028101843.188192Z#000000#000#000000

  7. #7
    phoenix is offline Zimbra Consultant & Moderator
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    .... and what other errors do you see in the log file?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  8. #8
    michael24 is offline Special Member
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    nothing no errors just more of the same server was working fine all day until I loaded a theme up, but that should not have an affect on this.

  9. #9
    michael24 is offline Special Member
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    this might help /opt/zimbra/bin/ldap start
    Failed to start slapd. Attempting debug start to determine error.
    backend_startup_one (type=hdb, suffix=""): bi_db_open failed! (-1)
    bdb_db_close: database "": alock_close failed

  10. #10
    phoenix is offline Zimbra Consultant & Moderator
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