Documents not working on 4.0.1

[tonyawbrey]

All,

I have upgraded from 3.0.1 successfully but at the end of the install I got an error about initializing documents and the documents functionality is not working, not sure what to do to resolve this? Any ideas?

thanks,

TA

[tonyawbrey]

More info, this is on a FC4 OSS version.

[phoenix]

First, check that these compat-libstdc++-33.i386, and compat-libstdc++-296.i386 libs are installed, if not then install them.

If it still doesn't work check this post

[tonyawbrey]

I installed the compat-libstdc++-296.i386 as it wasn't installed and restarted zimbra.

I then tried the commands from the other post and get this error?

ERROR: account.AUTH_FAILED (authentication failed for zimbra)

Any ideas what I am doing wrong?

[phoenix]

What errors are in the log after the reboot? You were trying to run those commands as the zimbra user, weren't you?

[tonyawbrey]

Yes, I did run as Zimbra user:

su - zimbra

zmprov mcf zimbraNotebookAccount wiki@myagilon.com

ERROR: account.AUTH_FAILED (authentication failed for zimbra)

[tonyawbrey]

I took a look at the /opt/zimbra/bin and everything in there is root:root is that correct or should they be owned by zimbra?

[phoenix]

Sorry, I meant what other errors are in the log.

[phoenix]

I took a look at the /opt/zimbra/bin and everything in there is root:root is that correct or should they be owned by zimbra?

It's the same on my system, so root:root it is.

[tonyawbrey]

Here is one thing I found in log:

2006-09-12 08:14:58,893 INFO [http-7071-Processor48] [ip=127.0.0.1;] SoapEngine - handler exception
com.zimbra.cs.account.AccountServiceException: authentication failed for zimbra
at com.zimbra.cs.account.AccountServiceException.AUTH _FAILED(AccountServiceException.java:78)
at com.zimbra.cs.account.ldap.LdapProvisioning.verify Password(LdapProvisioning.java:2341)
at com.zimbra.cs.account.ldap.LdapProvisioning.authAc count(LdapProvisioning.java:2181)
at com.zimbra.cs.account.ldap.LdapProvisioning.authAc count(LdapProvisioning.java:2165)
at com.zimbra.cs.service.admin.Auth.handle(Auth.java: 83)
at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:261)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:162)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:84)
at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:223)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:709)
at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:173)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:802)
at org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:252)
at org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:173)
at org.apache.catalina.core.StandardWrapperValve.invo ke(StandardWrapperValve.java:213)
at org.apache.catalina.core.StandardContextValve.invo ke(StandardContextValve.java:178)
at org.apache.catalina.core.StandardHostValve.invoke( StandardHostValve.java:126)
at org.apache.catalina.valves.ErrorReportValve.invoke (ErrorReportValve.java:105)
at org.apache.catalina.core.StandardEngineValve.invok e(StandardEngineValve.java:107)
at org.apache.catalina.valves.AccessLogValve.invoke(A ccessLogValve.java:541)
at org.apache.catalina.connector.CoyoteAdapter.servic e(CoyoteAdapter.java:148)
at org.apache.coyote.http11.Http11Processor.process(H ttp11Processor.java:869)
at org.apache.coyote.http11.Http11BaseProtocol$Http11 ConnectionHandler.processConnection(Http11BaseProt ocol.java:667)
at org.apache.tomcat.util.net.PoolTcpEndpoint.process Socket(PoolTcpEndpoint.java:527)
at org.apache.tomcat.util.net.LeaderFollowerWorkerThr ead.runIt(LeaderFollowerWorkerThread.java:80)
at org.apache.tomcat.util.threads.ThreadPool$ControlR unnable.run(ThreadPool.java:684)
at java.lang.Thread.run(Thread.java:595)


Here is another error that should be resolved if I can get the zmprov commands to run:

006-09-12 08:14:01,981 INFO [http-443-Processor96] [mid=5;ip=10.0.1.60;name=tony.awbrey@myagilon.com;] SoapEngine - handler exception
com.zimbra.cs.service.wiki.WikiServiceException: error: empty config variable zimbraNotebookAccount
at com.zimbra.cs.service.wiki.WikiServiceException.ER ROR(WikiServiceException.java:57)
at com.zimbra.cs.wiki.Wiki.getDefaultWikiAccount(Wiki .java:461)
at com.zimbra.cs.session.WikiSession.getInstance(Wiki Session.java:38)
at com.zimbra.cs.wiki.Wiki$WikiById.<init>(Wiki.java: 298)
at com.zimbra.cs.wiki.Wiki.getInstance(Wiki.java:588)
at com.zimbra.cs.wiki.Wiki.getInstance(Wiki.java:611)
at com.zimbra.cs.wiki.Wiki$WikiUrl.findWiki(Wiki.java :166)
at com.zimbra.cs.wiki.Wiki.findWikiByPath(Wiki.java:5 09)
at com.zimbra.cs.wiki.Wiki.findWikiPageByPath(Wiki.ja va:566)
at com.zimbra.cs.service.wiki.GetWiki.handle(GetWiki. java:70)
at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:261)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:153)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:84)
at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:223)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:709)
at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:173)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:802)
at org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:252)
at org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:173)
at org.apache.catalina.core.StandardWrapperValve.invo ke(StandardWrapperValve.java:213)
at org.apache.catalina.core.StandardContextValve.invo ke(StandardContextValve.java:178)
at org.apache.catalina.core.StandardHostValve.invoke( StandardHostValve.java:126)
at org.apache.catalina.valves.ErrorReportValve.invoke (ErrorReportValve.java:105)
at org.apache.catalina.core.StandardEngineValve.invok e(StandardEngineValve.java:107)
at org.apache.catalina.valves.AccessLogValve.invoke(A ccessLogValve.java:541)
at org.apache.catalina.connector.CoyoteAdapter.servic e(CoyoteAdapter.java:148)
at org.apache.coyote.http11.Http11Processor.process(H ttp11Processor.java:869)
at org.apache.coyote.http11.Http11BaseProtocol$Http11 ConnectionHandler.processConnection(Http11BaseProt ocol.java:667)
at org.apache.tomcat.util.net.PoolTcpEndpoint.process Socket(PoolTcpEndpoint.java:527)
at org.apache.tomcat.util.net.LeaderFollowerWorkerThr ead.runIt(LeaderFollowerWorkerThread.java:80)
at org.apache.tomcat.util.threads.ThreadPool$ControlR unnable.run(ThreadPool.java:684)
at java.lang.Thread.run(Thread.java:595)

Not sure what I am doing wrong when trying to run zmprov?