[SOLVED] Bulk Provisioning

[michael24]

I am trying to upload a .csv with email address that we already have as bulk and it is not working I get this error message:

Zimbra Administration
Server Error encountered

message: System Failure: java.lang.ArrrayIndexOutOfBoundsException: 1

Error code: service.Failure Method: GetBulkProvisionAccountsRequest
Details:soap:Receiver

This is the content of my .csv there is only one line in this one just to see if it did not like the enter in the csv file.

agents,agents agents

any help would be great as this is the last step to getting this to work

OS and Zimbra Version
Fedora / Release 6.0.8_GA_2661.F11_64_20100820041438 UNKNOWN_64 FOSS edition.

[phoenix]

This is the content of my .csv there is only one line in this one just to see if it did not like the enter in the csv file.

agents,agents agents

any help would be great as this is the last step to getting this to work

That .csv file is not in the correct format, how can Zimbra create a user from that when you've not given a user name (including the domain) - have a look at the first page of the Bulk Provisioning wizard for the required format of the .csv file.

[michael24]

I tired it that way to the domain is truesuccessmerchants, the display name is agents as it is only a forward to another account, and I did not set a password since it says it will create one automatically. I have tired everything on that page, still no joy.

[phoenix]

I tired it that way to the domain is truesuccessmerchants,

Does that domain actually exist on the Zimbra server (hint, it should ). The feature of Bulk Provisioning does work, your format for the .csv file is incorrect and that's what's causing the problem.

[michael24]

Yep it is one of the domains on the server I am home now and will not be in front of the server until Monday. Like I said I have put in michael@truesuccessmerchants, Michael, and still nothing I even tired doing a list of 20 address still nothing. Is there any setting that need to be changed on the server to make it work we have only had the server up for 3 days so there are no accounts really on the server.

[phoenix]

Like I said I have put in michael@truesuccessmerchants...

That isn't a valid domain name, where's the '.com' that should be there (you need the full domain name as it appears on your server)?

[michael24]

The domain is truesuccessmerchants.com I have tried economicfreedom.com, and foerstermarketing.com which is the domain assigned to the server. The full domain assigned to the server is mail.foerstermarketing.com.

[phoenix]

The domain is truesuccessmerchants.com I have tried economicfreedom.com, and foerstermarketing.com which is the domain assigned to the server. The full domain assigned to the server is mail.foerstermarketing.com.

The domain required is the domain you have created on the Zimbra server, if that's not working then you need to list the domain using zmprov and the output of your .csv file and post the output here.

[michael24]

Well now isnt that interesting now it took the bulk .csv but only with one line

" agents@truesuccessmerchants.com,agents agents, " I am gonna try it with more here in a second will let you know how it goes.

[michael24]

well that is just weird it worked now didn't do anything different then I was doing before. Whatever. Thanks Phoenix for the help.