Results 1 to 3 of 3

Thread: Preview error after move from NE to OSS version

  1. #1
    captainmish is offline Loyal Member
    Join Date
    Mar 2007
    Location
    Plymouth, uk
    Posts
    93
    Rep Power
    8

    Default Preview error after move from NE to OSS version

    Hello
    Our users are getting a 500 error when clicking on "preview" for attachments in the zimbra web ui:

    Code:
    HTTP ERROR 500
    
    Problem accessing /service/home/~/somefile.doc. Reason:
    
        system failure: Extension HTTP handler not found at /convertd
    This has been happening since the "downgrade" to OSS. As far as I can see, convertd is not part of the OSS version - is there a way to remove the "preview" link in the ui?

  2. #2
    phoenix is online now Zimbra Consultant & Moderator
    Join Date
    Sep 2005
    Location
    Vannes, France
    Posts
    23,499
    Rep Power
    56

    Default

    Quote Originally Posted by captainmish View Post
    Hello
    Our users are getting a 500 error when clicking on "preview" for attachments in the zimbra web ui:

    Code:
    HTTP ERROR 500
    
    Problem accessing /service/home/~/somefile.doc. Reason:
    
        system failure: Extension HTTP handler not found at /convertd
    This has been happening since the "downgrade" to OSS. As far as I can see, convertd is not part of the OSS version - is there a way to remove the "preview" link in the ui?
    Have a look if there are any NE zimlets still installed/enabled/deployed and remove them if there is.

    BTW, you should also update your forum profile to reflect your new installed Zimbra version.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    captainmish is offline Loyal Member
    Join Date
    Mar 2007
    Location
    Plymouth, uk
    Posts
    93
    Rep Power
    8

    Default

    Doesnt seem to think the convert zimlet is there, poss just something left in the ui?

    Code:
    zmzimletctl listZimlets 
    
    Installed Zimlet files on this host:                                                                                                 com_dimdim_zimlet3                                                                            com_zimbra_adminversioncheck                                                             
            com_zimbra_bulkprovision
            com_zimbra_cert_manager
            com_zimbra_contactcleaner
            com_zimbra_date
            com_zimbra_delegatedadmin
            com_zimbra_dnd
            com_zimbra_email
            com_zimbra_emailtemplates
            com_zimbra_local
            com_zimbra_phone
            com_zimbra_url
            com_zimbra_ymemoticons
    Installed Zimlets in LDAP:
            com_dimdim_zimlet3
            com_zimbra_contactcleaner
            com_zimbra_date
            com_zimbra_dnd
            com_zimbra_email
            com_zimbra_emailtemplates
            com_zimbra_local
            com_zimbra_phone
            com_zimbra_url
            com_zimbra_ymemoticons
    Available Zimlets in COS:
      default:
            com_dimdim_zimlet3
            com_zimbra_contactcleaner
            com_zimbra_date
            com_zimbra_dnd
            com_zimbra_email
            com_zimbra_emailtemplates
            com_zimbra_local
            com_zimbra_phone
            com_zimbra_url
            com_zimbra_ymemoticons

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Debian - Upgrade from 4.5.6
    By magikman in forum Installation
    Replies: 1
    Last Post: 01-19-2008, 12:59 PM
  2. Replies: 5
    Last Post: 12-05-2007, 06:14 AM
  3. move an oss user to network edition?
    By keithop in forum Administrators
    Replies: 2
    Last Post: 09-11-2006, 04:50 PM
  4. Restore options for OSS version
    By iain in forum Administrators
    Replies: 2
    Last Post: 03-22-2006, 08:38 PM
  5. OSS Version starts up 2800 sleeping processes
    By mspencer in forum Installation
    Replies: 4
    Last Post: 03-21-2006, 07:32 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •