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Old 09-29-2010, 07:29 AM
Trained Alumni
 
Posts: 11
Question Disclaimers and various clients

Hello.

I'm having an issue with disclaimers. I turned them on last night.
Sending emails from the Web Client or Outlook (using Zimbra connector) results in the disclaimer being added. I set up the text and html disclaimers and I have tried sending emails in both formats on the Web Client and it does get added to both types of emails.

We have several Xerox machines that do scanning to email. The disclaimer does not get added to these.
It is also not getting added when I send email from my Android 2.2 phone setup with ActiveSync.

Is this a known issue? Any way to fix or troubleshoot it?
Most of the forums posts I found were related to the older method of adding disclaimers. The recent posts mostly involved it not working at all and not a case of working some of the time.

Thanks.
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