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Thread: Zimbra not running

  1. #1
    filippo is offline Junior Member
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    Default Zimbra not running

    Hello
    Zimbra 6.0 this morning has stopped without any intervention of moderate on the configuration file or another.
    You can not access the administration console program, clearly they access the web client
    When you restart the console linux gives me the following error:

    Starting ldap ... Done.
    Unable to Determine enabled services from ldap.
    Enabled services read from cache. Service May Be inaccurate list.
    Starting logger ... Done.
    Starting mailbox ... Done.
    Starting antispam ... Done.
    Starting antivirus ... Done.
    Starting snmp ... Done.
    Starting spell ... Done.
    Starting mta ... Done.
    Starting stats ... Done.

    It 'installed Ubuntu 8.04 on a distribution server and it worked fine until today
    May depend on what this error?

    Now I had the bright idea of following a forum Zimbra and I run the following commands

    chown-R Zimbra: Zimbra / opt / Zimbra
    / Opt / Zimbra / libexec / zmfixperms-verbose

    Now when I start Zimbra # zmcontrol start is a new error

    Host localhost
    Unable to Determine enabled services from ldap.
    Unable to Determine enabled services. Cache is out of date or doesn't exist.

    now does not start nothing, no service Zimbra

    Help me

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
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    Default

    Quote Originally Posted by filippo View Post
    Hello
    Zimbra 6.0 this morning has stopped without any intervention of moderate on the configuration file or another.
    You can not access the administration console program, clearly they access the web client
    When you restart the console linux gives me the following error:

    Starting ldap ... Done.
    Unable to Determine enabled services from ldap.
    Enabled services read from cache. Service May Be inaccurate list.
    Starting logger ... Done.
    Starting mailbox ... Done.
    Starting antispam ... Done.
    Starting antivirus ... Done.
    Starting snmp ... Done.
    Starting spell ... Done.
    Starting mta ... Done.
    Starting stats ... Done.

    It 'installed Ubuntu 8.04 on a distribution server and it worked fine until today
    May depend on what this error?

    Now I had the bright idea of following a forum Zimbra and I run the following commands

    chown-R Zimbra: Zimbra / opt / Zimbra
    / Opt / Zimbra / libexec / zmfixperms-verbose

    Now when I start Zimbra # zmcontrol start is a new error

    Host localhost
    Unable to Determine enabled services from ldap.
    Unable to Determine enabled services. Cache is out of date or doesn't exist.

    now does not start nothing, no service Zimbra

    Help me
    You need to look in the log files and see what the exact errors are as the information you've posted doesn't give anyone a clue what the problem is (you could also search the forums as this error and it's solution(s) has been covered many times).
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    filippo is offline Junior Member
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    Default

    in which log should I look? in / opt / Zimbra / log? you can tell the exact log file

  4. #4
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by filippo View Post
    in which log should I look? in / opt / Zimbra / log? you can tell the exact log file
    It tells you where the MTA sends it's logs near the end of the article.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  5. #5
    filippo is offline Junior Member
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    Default

    /var/log/zimbra.log

    Sep 24 11:10:01 mail postfix/postqueue[25432]: fatal: Queue report unavailable - mail system is down
    Sep 24 11:10:02 mail zimbramon[25411]: 25411:info: 2010-09-24 11:10:01, QUEUE: 0 0
    Sep 24 11:19:05 mail zimbramon[27765]: 27765:info: Starting services initiated by zmcontrol
    Sep 24 11:19:05 mail slapd[27812]: @(#) $OpenLDAP: slapd 2.4.17 (Aug 2 2009 17:05:22) $ ^Iroot@build25.lab.zimbra.com:/home/build/p4/main/ThirdParty/openldap/openldap-2.4.17.8z/servers/slapd
    Sep 24 11:19:05 mail slapd[27813]: slapd starting
    Sep 24 11:19:31 mail zimbramon[28018]: 28018:info: Starting services initiated by zmcontrol
    Sep 24 11:20:01 mail postfix/postqueue[28281]: fatal: Queue report unavailable - mail system is down
    Sep 24 11:20:01 mail zimbramon[28265]: 28265:info: 2010-09-24 11:20:01, QUEUE: 0 0
    Sep 24 11:20:18 mail zimbramon[28753]: 28753:info: Stopping services initiated by zmcontrol
    Sep 24 11:20:18 mail zimbramon[28753]: 28753:info: Stopping stats via zmcontrol
    Sep 24 11:20:18 mail zimbramon[28753]: 28753:info: Stopping mta via zmcontrol
    Sep 24 11:20:18 mail postfix/postfix-script[28851]: fatal: the Postfix mail system is not running
    Sep 24 11:20:18 mail zimbramon[28753]: 28753:info: Stopping spell via zmcontrol
    Sep 24 11:20:18 mail zimbramon[28753]: 28753:info: Stopping snmp via zmcontrol
    Sep 24 11:20:18 mail zimbramon[28753]: 28753:info: Stopping archiving via zmcontrol
    Sep 24 11:20:18 mail zimbramon[28753]: 28753:info: Stopping antivirus via zmcontrol
    Sep 24 11:20:19 mail zimbramon[28753]: 28753:info: Stopping antispam via zmcontrol
    Sep 24 11:20:19 mail zimbramon[28753]: 28753:info: Stopping imapproxy via zmcontrol
    Sep 24 11:20:19 mail zimbramon[28753]: 28753:info: Stopping memcached via zmcontrol
    Sep 24 11:20:19 mail zimbramon[28753]: 28753:info: Stopping mailbox via zmcontrol
    Sep 24 11:20:19 mail zmmailboxdmgr[28939]: status requested
    Sep 24 11:20:19 mail zmmailboxdmgr[28939]: file /opt/zimbra/log/zmmailboxd_manager.pid does not exist
    Sep 24 11:20:19 mail zmmailboxdmgr[28939]: assuming no other instance is running
    Sep 24 11:20:19 mail zmmailboxdmgr[28939]: file /opt/zimbra/log/zmmailboxd.pid does not exist
    Sep 24 11:20:19 mail zmmailboxdmgr[28939]: assuming no other instance is running
    Sep 24 11:20:19 mail zmmailboxdmgr[28939]: no manager process is running
    Sep 24 11:20:19 mail zimbramon[28753]: 28753:info: Stopping convertd via zmcontrol
    Sep 24 11:20:19 mail zimbramon[28753]: 28753:info: Stopping logger via zmcontrol
    Sep 24 11:20:19 mail zimbramon[28753]: 28753:info: Stopping ldap via zmcontrol
    Sep 24 11:20:19 mail slapd[27813]: daemon: shutdown requested and initiated.
    Sep 24 11:20:19 mail slapd[27813]: slapd shutdown: waiting for 0 operations/tasks to finish
    Sep 24 11:20:19 mail slapd[27813]: slapd stopped.
    Sep 24 11:23:46 mail zimbramon[29462]: 29462:info: Starting services initiated by zmcontrol
    Sep 24 11:23:46 mail slapd[29509]: @(#) $OpenLDAP: slapd 2.4.17 (Aug 2 2009 17:05:22) $ ^Iroot@build25.lab.zimbra.com:/home/build/p4/main/ThirdParty/openldap/openldap-2.4.17.8z/servers/slapd
    Sep 24 11:23:46 mail slapd[29510]: slapd starting
    Sep 24 11:30:01 mail postfix/postqueue[30532]: fatal: Queue report unavailable - mail system is down
    Sep 24 11:30:01 mail zimbramon[30511]: 30511:info: 2010-09-24 11:30:01, QUEUE: 0 0
    Sep 24 11:34:15 mail zimbramon[31559]: 31559:info: Starting services initiated by zmcontrol
    Sep 24 11:40:02 mail postfix/postqueue[32521]: fatal: Queue report unavailable - mail system is down
    Sep 24 11:40:02 mail zimbramon[32500]: 32500:info: 2010-09-24 11:40:01, QUEUE: 0 0
    Sep 24 11:50:01 mail postfix/postqueue[1911]: fatal: Queue report unavailable - mail system is down
    Sep 24 11:50:01 mail zimbramon[1890]: 1890:info: 2010-09-24 11:50:01, QUEUE: 0 0
    Sep 24 12:00:01 mail postfix/postqueue[3484]: fatal: Queue report unavailable - mail system is down
    Sep 24 12:00:01 mail zimbramon[3463]: 3463:info: 2010-09-24 12:00:01, QUEUE: 0 0
    Sep 24 12:04:45 mail zimbramon[4510]: 4510:info: Starting services initiated by zmcontrol
    Sep 24 12:10:01 mail postfix/postqueue[5605]: fatal: Queue report unavailable - mail system is down
    Sep 24 12:10:01 mail zimbramon[5584]: 5584:info: 2010-09-24 12:10:01, QUEUE: 0 0
    Sep 24 12:18:12 mail zimbramon[7172]: 7172:info: Starting services initiated by zmcontrol
    Sep 24 12:20:01 mail postfix/postqueue[7463]: fatal: Queue report unavailable - mail system is down
    Sep 24 12:20:01 mail zimbramon[7443]: 7443:info: 2010-09-24 12:20:01, QUEUE: 0 0
    Sep 24 12:30:01 mail postfix/postqueue[9109]: fatal: Queue report unavailable - mail system is down
    Sep 24 12:30:01 mail zimbramon[9087]: 9087:info: 2010-09-24 12:30:01, QUEUE: 0 0
    Sep 24 12:40:01 mail postfix/postqueue[10672]: fatal: Queue report unavailable - mail system is down
    Sep 24 12:40:01 mail zimbramon[10650]: 10650:info: 2010-09-24 12:40:01, QUEUE: 0 0
    Sep 24 12:50:01 mail postfix/postqueue[12537]: fatal: Queue report unavailable - mail system is down
    Sep 24 12:50:01 mail zimbramon[12516]: 12516:info: 2010-09-24 12:50:01, QUEUE: 0 0
    Sep 24 13:00:02 mail postfix/postqueue[14095]: fatal: Queue report unavailable - mail system is down
    Sep 24 13:00:02 mail zimbramon[14074]: 14074:info: 2010-09-24 13:00:02, QUEUE: 0 0
    Sep 24 13:09:42 mail zimbramon[15657]: 15657:info: Stopping services initiated by zmcontrol
    Sep 24 13:09:42 mail zimbramon[15657]: 15657:info: Stopping stats via zmcontrol
    Sep 24 13:09:42 mail zimbramon[15657]: 15657:info: Stopping mta via zmcontrol
    Sep 24 13:09:42 mail postfix/postfix-script[15755]: fatal: the Postfix mail system is not running
    Sep 24 13:09:42 mail zimbramon[15657]: 15657:info: Stopping spell via zmcontrol
    Sep 24 13:09:42 mail zimbramon[15657]: 15657:info: Stopping snmp via zmcontrol
    Sep 24 13:09:42 mail zimbramon[15657]: 15657:info: Stopping archiving via zmcontrol
    Sep 24 13:09:42 mail zimbramon[15657]: 15657:info: Stopping antivirus via zmcontrol
    Sep 24 13:09:42 mail zimbramon[15657]: 15657:info: Stopping antispam via zmcontrol
    Sep 24 13:09:42 mail zimbramon[15657]: 15657:info: Stopping imapproxy via zmcontrol
    Sep 24 13:09:42 mail zimbramon[15657]: 15657:info: Stopping memcached via zmcontrol
    Sep 24 13:09:42 mail zimbramon[15657]: 15657:info: Stopping mailbox via zmcontrol
    Sep 24 13:09:42 mail zmmailboxdmgr[15841]: status requested
    Sep 24 13:09:42 mail zmmailboxdmgr[15841]: file /opt/zimbra/log/zmmailboxd_manager.pid does not exist
    Sep 24 13:09:42 mail zmmailboxdmgr[15841]: assuming no other instance is running
    Sep 24 13:09:42 mail zmmailboxdmgr[15841]: file /opt/zimbra/log/zmmailboxd.pid does not exist
    Sep 24 13:09:42 mail zmmailboxdmgr[15841]: assuming no other instance is running
    Sep 24 13:09:42 mail zmmailboxdmgr[15841]: no manager process is running
    Sep 24 13:09:42 mail zimbramon[15657]: 15657:info: Stopping convertd via zmcontrol
    Sep 24 13:09:42 mail zimbramon[15657]: 15657:info: Stopping logger via zmcontrol
    Sep 24 13:09:42 mail zimbramon[15657]: 15657:info: Stopping ldap via zmcontrol
    Sep 24 13:09:42 mail slapd[29510]: daemon: shutdown requested and initiated.
    Sep 24 13:09:42 mail slapd[29510]: slapd shutdown: waiting for 0 operations/tasks to finish
    Sep 24 13:09:42 mail slapd[29510]: slapd stopped.
    Sep 24 13:10:02 mail postfix/postqueue[15890]: fatal: Queue report unavailable - mail system is down
    Sep 24 13:10:02 mail zimbramon[15868]: 15868:info: 2010-09-24 13:10:01, QUEUE: 0 0
    Sep 24 13:11:43 mail zimbramon[16381]: 16381:info: Starting services initiated by zmcontrol
    Sep 24 13:11:44 mail slapd[16428]: @(#) $OpenLDAP: slapd 2.4.17 (Aug 2 2009 17:05:22) $ ^Iroot@build25.lab.zimbra.com:/home/build/p4/main/ThirdParty/openldap/openldap-2.4.17.8z/servers/slapd
    Sep 24 13:11:44 mail slapd[16429]: slapd starting
    Sep 24 13:14:04 mail zimbramon[17373]: 17373:info: Stopping services initiated by zmcontrol
    Sep 24 13:14:04 mail zimbramon[17373]: 17373:info: Stopping stats via zmcontrol
    Sep 24 13:14:05 mail zimbramon[17373]: 17373:info: Stopping mta via zmcontrol
    Sep 24 13:14:05 mail postfix/postfix-script[17471]: fatal: the Postfix mail system is not running
    Sep 24 13:14:05 mail zimbramon[17373]: 17373:info: Stopping spell via zmcontrol
    Sep 24 13:14:05 mail zimbramon[17373]: 17373:info: Stopping snmp via zmcontrol
    Sep 24 13:14:05 mail zimbramon[17373]: 17373:info: Stopping archiving via zmcontrol
    Sep 24 13:14:05 mail zimbramon[17373]: 17373:info: Stopping antivirus via zmcontrol
    Sep 24 13:14:05 mail zimbramon[17373]: 17373:info: Stopping antispam via zmcontrol
    Sep 24 13:14:05 mail zimbramon[17373]: 17373:info: Stopping imapproxy via zmcontrol
    Sep 24 13:14:05 mail zimbramon[17373]: 17373:info: Stopping memcached via zmcontrol
    Sep 24 13:14:05 mail zimbramon[17373]: 17373:info: Stopping mailbox via zmcontrol
    Sep 24 13:14:05 mail zmmailboxdmgr[17557]: status requested
    Sep 24 13:14:05 mail zmmailboxdmgr[17557]: file /opt/zimbra/log/zmmailboxd_manager.pid does not exist
    Sep 24 13:14:05 mail zmmailboxdmgr[17557]: assuming no other instance is running
    Sep 24 13:14:05 mail zmmailboxdmgr[17557]: file /opt/zimbra/log/zmmailboxd.pid does not exist
    Sep 24 13:14:05 mail zmmailboxdmgr[17557]: assuming no other instance is running
    Sep 24 13:14:05 mail zmmailboxdmgr[17557]: no manager process is running
    Sep 24 13:14:05 mail zimbramon[17373]: 17373:info: Stopping convertd via zmcontrol
    Sep 24 13:14:05 mail zimbramon[17373]: 17373:info: Stopping logger via zmcontrol
    Sep 24 13:14:05 mail zimbramon[17373]: 17373:info: Stopping ldap via zmcontrol
    Sep 24 13:14:05 mail slapd[16429]: daemon: shutdown requested and initiated.
    Sep 24 13:14:05 mail slapd[16429]: slapd shutdown: waiting for 0 operations/tasks to finish
    Sep 24 13:14:05 mail slapd[16429]: slapd stopped.
    Sep 24 13:15:16 mail zimbramon[17824]: 17824:info: Stopping services initiated by zmcontrol
    Sep 24 13:15:16 mail zimbramon[17824]: 17824:info: Stopping stats via zmcontrol
    Sep 24 13:15:16 mail zimbramon[17824]: 17824:info: Stopping mta via zmcontrol
    Sep 24 13:15:17 mail postfix/postfix-script[17922]: fatal: the Postfix mail system is not running
    Sep 24 13:15:17 mail zimbramon[17824]: 17824:info: Stopping spell via zmcontrol
    Sep 24 13:15:17 mail zimbramon[17824]: 17824:info: Stopping snmp via zmcontrol
    Sep 24 13:15:17 mail zimbramon[17824]: 17824:info: Stopping archiving via zmcontrol
    Sep 24 13:15:17 mail zimbramon[17824]: 17824:info: Stopping antivirus via zmcontrol
    Sep 24 13:15:17 mail zimbramon[17824]: 17824:info: Stopping antispam via zmcontrol
    Sep 24 13:15:17 mail zimbramon[17824]: 17824:info: Stopping imapproxy via zmcontrol
    Sep 24 13:15:17 mail zimbramon[17824]: 17824:info: Stopping memcached via zmcontrol
    Sep 24 13:15:17 mail zimbramon[17824]: 17824:info: Stopping mailbox via zmcontrol
    Sep 24 13:15:17 mail zmmailboxdmgr[18008]: status requested
    Sep 24 13:15:17 mail zmmailboxdmgr[18008]: file /opt/zimbra/log/zmmailboxd_manager.pid does not exist
    Sep 24 13:15:17 mail zmmailboxdmgr[18008]: assuming no other instance is running
    Sep 24 13:15:17 mail zmmailboxdmgr[18008]: file /opt/zimbra/log/zmmailboxd.pid does not exist
    Sep 24 13:15:17 mail zmmailboxdmgr[18008]: assuming no other instance is running
    Sep 24 13:15:17 mail zmmailboxdmgr[18008]: no manager process is running
    Sep 24 13:15:17 mail zimbramon[17824]: 17824:info: Stopping convertd via zmcontrol
    Sep 24 13:15:17 mail zimbramon[17824]: 17824:info: Stopping logger via zmcontrol
    Sep 24 13:15:17 mail zimbramon[17824]: 17824:info: Stopping ldap via zmcontrol
    Sep 24 13:15:19 mail zimbramon[18024]: 18024:info: Stopping services initiated by zmcontrol
    Sep 24 13:15:19 mail zimbramon[18024]: 18024:info: Stopping stats via zmcontrol
    Sep 24 13:15:20 mail zimbramon[18024]: 18024:info: Stopping mta via zmcontrol
    Sep 24 13:15:20 mail postfix/postfix-script[18122]: fatal: the Postfix mail system is not running
    Sep 24 13:15:20 mail zimbramon[18024]: 18024:info: Stopping spell via zmcontrol
    Sep 24 13:15:20 mail zimbramon[18024]: 18024:info: Stopping snmp via zmcontrol
    Sep 24 13:15:20 mail zimbramon[18024]: 18024:info: Stopping archiving via zmcontrol
    Sep 24 13:15:20 mail zimbramon[18024]: 18024:info: Stopping antivirus via zmcontrol
    Sep 24 13:15:20 mail zimbramon[18024]: 18024:info: Stopping antispam via zmcontrol
    Sep 24 13:15:20 mail zimbramon[18024]: 18024:info: Stopping imapproxy via zmcontrol
    Sep 24 13:15:20 mail zimbramon[18024]: 18024:info: Stopping memcached via zmcontrol
    Sep 24 13:15:20 mail zimbramon[18024]: 18024:info: Stopping mailbox via zmcontrol
    Sep 24 13:15:20 mail zmmailboxdmgr[18208]: status requested
    Sep 24 13:15:20 mail zimbramon[18024]: 18024:info: Stopping archiving via zmcontrol
    Sep 24 13:15:20 mail zimbramon[18024]: 18024:info: Stopping antivirus via zmcontrol
    Sep 24 13:15:20 mail zimbramon[18024]: 18024:info: Stopping antispam via zmcontrol
    Sep 24 13:15:20 mail zimbramon[18024]: 18024:info: Stopping imapproxy via zmcontrol
    Sep 24 13:15:20 mail zimbramon[18024]: 18024:info: Stopping memcached via zmcontrol
    Sep 24 13:15:20 mail zimbramon[18024]: 18024:info: Stopping mailbox via zmcontrol
    Sep 24 13:15:20 mail zmmailboxdmgr[18208]: status requested
    Sep 24 13:15:20 mail zmmailboxdmgr[18208]: file /opt/zimbra/log/zmmailboxd_manager.pid does not exist
    Sep 24 13:15:20 mail zmmailboxdmgr[18208]: assuming no other instance is running
    Sep 24 13:15:20 mail zmmailboxdmgr[18208]: file /opt/zimbra/log/zmmailboxd.pid does not exist
    Sep 24 13:15:20 mail zmmailboxdmgr[18208]: assuming no other instance is running
    Sep 24 13:15:20 mail zmmailboxdmgr[18208]: no manager process is running
    Sep 24 13:15:20 mail zimbramon[18024]: 18024:info: Stopping convertd via zmcontrol
    Sep 24 13:15:20 mail zimbramon[18024]: 18024:info: Stopping logger via zmcontrol
    Sep 24 13:15:20 mail zimbramon[18024]: 18024:info: Stopping ldap via zmcontrol
    Sep 24 13:17:18 mail zimbramon[18540]: 18540:info: Stopping services initiated by zmcontrol
    Sep 24 13:17:18 mail zimbramon[18540]: 18540:info: Stopping stats via zmcontrol
    Sep 24 13:17:19 mail zimbramon[18540]: 18540:info: Stopping mta via zmcontrol
    Sep 24 13:17:19 mail postfix/postfix-script[18638]: fatal: the Postfix mail system is not running
    Sep 24 13:17:19 mail zimbramon[18540]: 18540:info: Stopping spell via zmcontrol
    Sep 24 13:17:19 mail zimbramon[18540]: 18540:info: Stopping snmp via zmcontrol
    Sep 24 13:17:19 mail zimbramon[18540]: 18540:info: Stopping archiving via zmcontrol
    Sep 24 13:17:19 mail zimbramon[18540]: 18540:info: Stopping antivirus via zmcontrol
    Sep 24 13:17:19 mail zimbramon[18540]: 18540:info: Stopping antispam via zmcontrol
    Sep 24 13:17:19 mail zimbramon[18540]: 18540:info: Stopping imapproxy via zmcontrol
    Sep 24 13:17:19 mail zimbramon[18540]: 18540:info: Stopping memcached via zmcontrol
    Sep 24 13:17:19 mail zimbramon[18540]: 18540:info: Stopping mailbox via zmcontrol
    Sep 24 13:17:19 mail zmmailboxdmgr[18724]: status requested
    Sep 24 13:17:19 mail zmmailboxdmgr[18724]: file /opt/zimbra/log/zmmailboxd_manager.pid does not exist
    Sep 24 13:17:19 mail zmmailboxdmgr[18724]: assuming no other instance is running
    Sep 24 13:17:19 mail zmmailboxdmgr[18724]: file /opt/zimbra/log/zmmailboxd.pid does not exist
    Sep 24 13:17:19 mail zmmailboxdmgr[18724]: assuming no other instance is running
    Sep 24 13:17:19 mail zmmailboxdmgr[18724]: no manager process is running
    Sep 24 13:17:19 mail zimbramon[18540]: 18540:info: Stopping convertd via zmcontrol
    Sep 24 13:17:19 mail zimbramon[18540]: 18540:info: Stopping logger via zmcontrol
    Sep 24 13:17:19 mail zimbramon[18540]: 18540:info: Stopping ldap via zmcontrol
    Sep 24 13:17:23 mail zimbramon[18740]: 18740:info: Starting services initiated by zmcontrol
    Sep 24 13:17:23 mail slapd[18787]: @(#) $OpenLDAP: slapd 2.4.17 (Aug 2 2009 17:05:22) $ ^Iroot@build25.lab.zimbra.com:/home/build/p4/main/ThirdParty/openldap/openldap-2.4.17.8z/servers/slapd
    Sep 24 13:17:23 mail slapd[18788]: slapd starting
    Sep 24 13:20:01 mail postfix/postqueue[19566]: fatal: Queue report unavailable - mail system is down
    Sep 24 13:20:01 mail zimbramon[19547]: 19547:info: 2010-09-24 13:20:01, QUEUE: 0 0
    Sep 24 13:20:26 mail zimbramon[20037]: 20037:info: Stopping services initiated by zmcontrol
    Sep 24 13:20:26 mail zimbramon[20037]: 20037:info: Stopping stats via zmcontrol
    Sep 24 13:20:27 mail zimbramon[20037]: 20037:info: Stopping mta via zmcontrol
    Sep 24 13:20:27 mail postfix/postfix-script[20135]: fatal: the Postfix mail system is not running
    Sep 24 13:20:27 mail zimbramon[20037]: 20037:info: Stopping spell via zmcontrol
    Sep 24 13:20:27 mail zimbramon[20037]: 20037:info: Stopping snmp via zmcontrol
    Sep 24 13:20:27 mail zimbramon[20037]: 20037:info: Stopping archiving via zmcontrol
    Sep 24 13:20:27 mail zimbramon[20037]: 20037:info: Stopping antivirus via zmcontrol
    Sep 24 13:20:27 mail zimbramon[20037]: 20037:info: Stopping antispam via zmcontrol
    Sep 24 13:20:27 mail zimbramon[20037]: 20037:info: Stopping imapproxy via zmcontrol
    Sep 24 13:20:27 mail zimbramon[20037]: 20037:info: Stopping memcached via zmcontrol
    Sep 24 13:20:27 mail zimbramon[20037]: 20037:info: Stopping mailbox via zmcontrol
    Sep 24 13:20:27 mail zmmailboxdmgr[20221]: status requested
    Sep 24 13:20:27 mail zmmailboxdmgr[20221]: file /opt/zimbra/log/zmmailboxd_manager.pid does not exist
    Sep 24 13:20:27 mail zmmailboxdmgr[20221]: assuming no other instance is running
    Sep 24 13:20:27 mail zmmailboxdmgr[20221]: file /opt/zimbra/log/zmmailboxd.pid does not exist
    Sep 24 13:20:27 mail zmmailboxdmgr[20221]: assuming no other instance is running

  6. #6
    phoenix is offline Zimbra Consultant & Moderator
    Join Date
    Sep 2005
    Location
    Vannes, France
    Posts
    23,480
    Rep Power
    56

    Default

    How long has this version of Zimbra been installed?

    Quote Originally Posted by filippo View Post
    /var/log/zimbra.log

    Sep 24 11:10:01 mail postfix/postqueue[25432]: fatal: Queue report unavailable - mail system is down
    Sep 24 11:10:02 mail zimbramon[25411]: 25411:info: 2010-09-24 11:10:01, QUEUE: 0 0
    Sep 24 11:19:05 mail zimbramon[27765]: 27765:info: Starting services initiated by zmcontrol
    Sep 24 11:19:05 mail slapd[27812]: @(#) $OpenLDAP: slapd 2.4.17 (Aug 2 2009 17:05:22) $ ^Iroot@build25.lab.zimbra.com:/home/build/p4/main/ThirdParty/openldap/openldap-2.4.17.8z/servers/slapd
    Sep 24 11:19:05 mail slapd[27813]: slapd starting
    Sep 24 11:19:31 mail zimbramon[28018]: 28018:info: Starting services initiated by zmcontrol
    Sep 24 11:20:01 mail postfix/postqueue[28281]: fatal: Queue report unavailable - mail system is down
    I'd suggest it's quite likely you need to regenerate your certificates, search the wiki (or forums, as I suggested earlier) for that error and you'll find the details of what you need to do.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  7. #7
    filippo is offline Junior Member
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    I followed the wiki Zimbra. In section Correcting startup failure I run the command
    # Sh-x slapd start is I get the following output
    sh-x ldap start
    + PID =
    + Pidfile = / opt / Zimbra / openldap / var / run / slapd.pid
    + Mkdir-p / opt / Zimbra / openldap / var / run /
    + Source / opt / Zimbra / bin / zmshutil
    ldap: 1: source: not found
    + Exit 1
    I also doubt the slapd.conf file does not exist in / opt / Zimbra / conf but is present in the dir / opt/zimbra/opeldap-2../etc/openldap /, is this normal?

  8. #8
    filippo is offline Junior Member
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    I have regenerated the SSL certificates as suggested and now it works.

    Thanks for the help

    place controls to solve the problem.

    1. I removed ssl folder and recreated etc by doing the following:
    (Base on Recreating a Self-Signed SSL Certificate - Zimbra :: Wiki)

    As Root:
    rm -rf /opt/zimbra/ssl
    mkdir /opt/zimbra/ssl
    chown zimbra:zimbra /opt/zimbra/ssl
    chown zimbra:zimbra /opt/zimbra/java/jre/lib/security/cacerts
    chown zimbra:zimbra /opt/zimbra/mailboxd/etc/keystore
    chmod 644 /opt/zimbra/java/jre/lib/security/cacerts

    As zimbra:
    su - zimbra

    keytool -delete -alias my_ca -keystore /opt/zimbra/java/jre/lib/security/cacerts -storepass changeit
    zmlocalconfig -s -m nokey mailboxd_keystore_password
    keytool -delete -alias jetty -keystore /opt/zimbra/mailboxd/etc/keystore -storepass zimbra

    As root:
    /opt/zimbra/bin/zmcertmgr createca -new
    ###ATTENZIONE al parametro LOCALONLY
    /opt/zimbra/bin/zmcertmgr deployca -localonly
    /opt/zimbra/bin/zmcertmgr createcrt self -new -days 730
    /opt/zimbra/bin/zmcertmgr deploycrt self

    As zimbra
    zmcontrol start

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