Zimbra not running

[filippo]

Hello
Zimbra 6.0 this morning has stopped without any intervention of moderate on the configuration file or another.
You can not access the administration console program, clearly they access the web client
When you restart the console linux gives me the following error:

Starting ldap ... Done.
Unable to Determine enabled services from ldap.
Enabled services read from cache. Service May Be inaccurate list.
Starting logger ... Done.
Starting mailbox ... Done.
Starting antispam ... Done.
Starting antivirus ... Done.
Starting snmp ... Done.
Starting spell ... Done.
Starting mta ... Done.
Starting stats ... Done.

It 'installed Ubuntu 8.04 on a distribution server and it worked fine until today
May depend on what this error?

Now I had the bright idea of following a forum Zimbra and I run the following commands

chown-R Zimbra: Zimbra / opt / Zimbra
/ Opt / Zimbra / libexec / zmfixperms-verbose

Now when I start Zimbra # zmcontrol start is a new error

Host localhost
Unable to Determine enabled services from ldap.
Unable to Determine enabled services. Cache is out of date or doesn't exist.

now does not start nothing, no service Zimbra

Help me

[phoenix]

Originally Posted by filippo

Hello
Zimbra 6.0 this morning has stopped without any intervention of moderate on the configuration file or another.
You can not access the administration console program, clearly they access the web client
When you restart the console linux gives me the following error:

Starting ldap ... Done.
Unable to Determine enabled services from ldap.
Enabled services read from cache. Service May Be inaccurate list.
Starting logger ... Done.
Starting mailbox ... Done.
Starting antispam ... Done.
Starting antivirus ... Done.
Starting snmp ... Done.
Starting spell ... Done.
Starting mta ... Done.
Starting stats ... Done.

It 'installed Ubuntu 8.04 on a distribution server and it worked fine until today
May depend on what this error?

Now I had the bright idea of following a forum Zimbra and I run the following commands

chown-R Zimbra: Zimbra / opt / Zimbra
/ Opt / Zimbra / libexec / zmfixperms-verbose

Now when I start Zimbra # zmcontrol start is a new error

Host localhost
Unable to Determine enabled services from ldap.
Unable to Determine enabled services. Cache is out of date or doesn't exist.

now does not start nothing, no service Zimbra

Help me

You need to look in the log files and see what the exact errors are as the information you've posted doesn't give anyone a clue what the problem is (you could also search the forums as this error and it's solution(s) has been covered many times).

[filippo]

in which log should I look? in / opt / Zimbra / log? you can tell the exact log file

[phoenix]

Originally Posted by filippo

in which log should I look? in / opt / Zimbra / log? you can tell the exact log file

It tells you where the MTA sends it's logs near the end of the article.

[filippo]

/var/log/zimbra.log

Sep 24 11:10:01 mail postfix/postqueue[25432]: fatal: Queue report unavailable - mail system is down
Sep 24 11:10:02 mail zimbramon[25411]: 25411:info: 2010-09-24 11:10:01, QUEUE: 0 0
Sep 24 11:19:05 mail zimbramon[27765]: 27765:info: Starting services initiated by zmcontrol
Sep 24 11:19:05 mail slapd[27812]: @(#) $OpenLDAP: slapd 2.4.17 (Aug 2 2009 17:05:22) $ ^Iroot@build25.lab.zimbra.com:/home/build/p4/main/ThirdParty/openldap/openldap-2.4.17.8z/servers/slapd
Sep 24 11:19:05 mail slapd[27813]: slapd starting
Sep 24 11:19:31 mail zimbramon[28018]: 28018:info: Starting services initiated by zmcontrol
Sep 24 11:20:01 mail postfix/postqueue[28281]: fatal: Queue report unavailable - mail system is down
Sep 24 11:20:01 mail zimbramon[28265]: 28265:info: 2010-09-24 11:20:01, QUEUE: 0 0
Sep 24 11:20:18 mail zimbramon[28753]: 28753:info: Stopping services initiated by zmcontrol
Sep 24 11:20:18 mail zimbramon[28753]: 28753:info: Stopping stats via zmcontrol
Sep 24 11:20:18 mail zimbramon[28753]: 28753:info: Stopping mta via zmcontrol
Sep 24 11:20:18 mail postfix/postfix-script[28851]: fatal: the Postfix mail system is not running
Sep 24 11:20:18 mail zimbramon[28753]: 28753:info: Stopping spell via zmcontrol
Sep 24 11:20:18 mail zimbramon[28753]: 28753:info: Stopping snmp via zmcontrol
Sep 24 11:20:18 mail zimbramon[28753]: 28753:info: Stopping archiving via zmcontrol
Sep 24 11:20:18 mail zimbramon[28753]: 28753:info: Stopping antivirus via zmcontrol
Sep 24 11:20:19 mail zimbramon[28753]: 28753:info: Stopping antispam via zmcontrol
Sep 24 11:20:19 mail zimbramon[28753]: 28753:info: Stopping imapproxy via zmcontrol
Sep 24 11:20:19 mail zimbramon[28753]: 28753:info: Stopping memcached via zmcontrol
Sep 24 11:20:19 mail zimbramon[28753]: 28753:info: Stopping mailbox via zmcontrol
Sep 24 11:20:19 mail zmmailboxdmgr[28939]: status requested
Sep 24 11:20:19 mail zmmailboxdmgr[28939]: file /opt/zimbra/log/zmmailboxd_manager.pid does not exist
Sep 24 11:20:19 mail zmmailboxdmgr[28939]: assuming no other instance is running
Sep 24 11:20:19 mail zmmailboxdmgr[28939]: file /opt/zimbra/log/zmmailboxd.pid does not exist
Sep 24 11:20:19 mail zmmailboxdmgr[28939]: assuming no other instance is running
Sep 24 11:20:19 mail zmmailboxdmgr[28939]: no manager process is running
Sep 24 11:20:19 mail zimbramon[28753]: 28753:info: Stopping convertd via zmcontrol
Sep 24 11:20:19 mail zimbramon[28753]: 28753:info: Stopping logger via zmcontrol
Sep 24 11:20:19 mail zimbramon[28753]: 28753:info: Stopping ldap via zmcontrol
Sep 24 11:20:19 mail slapd[27813]: daemon: shutdown requested and initiated.
Sep 24 11:20:19 mail slapd[27813]: slapd shutdown: waiting for 0 operations/tasks to finish
Sep 24 11:20:19 mail slapd[27813]: slapd stopped.
Sep 24 11:23:46 mail zimbramon[29462]: 29462:info: Starting services initiated by zmcontrol
Sep 24 11:23:46 mail slapd[29509]: @(#) $OpenLDAP: slapd 2.4.17 (Aug 2 2009 17:05:22) $ ^Iroot@build25.lab.zimbra.com:/home/build/p4/main/ThirdParty/openldap/openldap-2.4.17.8z/servers/slapd
Sep 24 11:23:46 mail slapd[29510]: slapd starting
Sep 24 11:30:01 mail postfix/postqueue[30532]: fatal: Queue report unavailable - mail system is down
Sep 24 11:30:01 mail zimbramon[30511]: 30511:info: 2010-09-24 11:30:01, QUEUE: 0 0
Sep 24 11:34:15 mail zimbramon[31559]: 31559:info: Starting services initiated by zmcontrol
Sep 24 11:40:02 mail postfix/postqueue[32521]: fatal: Queue report unavailable - mail system is down
Sep 24 11:40:02 mail zimbramon[32500]: 32500:info: 2010-09-24 11:40:01, QUEUE: 0 0
Sep 24 11:50:01 mail postfix/postqueue[1911]: fatal: Queue report unavailable - mail system is down
Sep 24 11:50:01 mail zimbramon[1890]: 1890:info: 2010-09-24 11:50:01, QUEUE: 0 0
Sep 24 12:00:01 mail postfix/postqueue[3484]: fatal: Queue report unavailable - mail system is down
Sep 24 12:00:01 mail zimbramon[3463]: 3463:info: 2010-09-24 12:00:01, QUEUE: 0 0
Sep 24 12:04:45 mail zimbramon[4510]: 4510:info: Starting services initiated by zmcontrol
Sep 24 12:10:01 mail postfix/postqueue[5605]: fatal: Queue report unavailable - mail system is down
Sep 24 12:10:01 mail zimbramon[5584]: 5584:info: 2010-09-24 12:10:01, QUEUE: 0 0
Sep 24 12:18:12 mail zimbramon[7172]: 7172:info: Starting services initiated by zmcontrol
Sep 24 12:20:01 mail postfix/postqueue[7463]: fatal: Queue report unavailable - mail system is down
Sep 24 12:20:01 mail zimbramon[7443]: 7443:info: 2010-09-24 12:20:01, QUEUE: 0 0
Sep 24 12:30:01 mail postfix/postqueue[9109]: fatal: Queue report unavailable - mail system is down
Sep 24 12:30:01 mail zimbramon[9087]: 9087:info: 2010-09-24 12:30:01, QUEUE: 0 0
Sep 24 12:40:01 mail postfix/postqueue[10672]: fatal: Queue report unavailable - mail system is down
Sep 24 12:40:01 mail zimbramon[10650]: 10650:info: 2010-09-24 12:40:01, QUEUE: 0 0
Sep 24 12:50:01 mail postfix/postqueue[12537]: fatal: Queue report unavailable - mail system is down
Sep 24 12:50:01 mail zimbramon[12516]: 12516:info: 2010-09-24 12:50:01, QUEUE: 0 0
Sep 24 13:00:02 mail postfix/postqueue[14095]: fatal: Queue report unavailable - mail system is down
Sep 24 13:00:02 mail zimbramon[14074]: 14074:info: 2010-09-24 13:00:02, QUEUE: 0 0
Sep 24 13:09:42 mail zimbramon[15657]: 15657:info: Stopping services initiated by zmcontrol
Sep 24 13:09:42 mail zimbramon[15657]: 15657:info: Stopping stats via zmcontrol
Sep 24 13:09:42 mail zimbramon[15657]: 15657:info: Stopping mta via zmcontrol
Sep 24 13:09:42 mail postfix/postfix-script[15755]: fatal: the Postfix mail system is not running
Sep 24 13:09:42 mail zimbramon[15657]: 15657:info: Stopping spell via zmcontrol
Sep 24 13:09:42 mail zimbramon[15657]: 15657:info: Stopping snmp via zmcontrol
Sep 24 13:09:42 mail zimbramon[15657]: 15657:info: Stopping archiving via zmcontrol
Sep 24 13:09:42 mail zimbramon[15657]: 15657:info: Stopping antivirus via zmcontrol
Sep 24 13:09:42 mail zimbramon[15657]: 15657:info: Stopping antispam via zmcontrol
Sep 24 13:09:42 mail zimbramon[15657]: 15657:info: Stopping imapproxy via zmcontrol
Sep 24 13:09:42 mail zimbramon[15657]: 15657:info: Stopping memcached via zmcontrol
Sep 24 13:09:42 mail zimbramon[15657]: 15657:info: Stopping mailbox via zmcontrol
Sep 24 13:09:42 mail zmmailboxdmgr[15841]: status requested
Sep 24 13:09:42 mail zmmailboxdmgr[15841]: file /opt/zimbra/log/zmmailboxd_manager.pid does not exist
Sep 24 13:09:42 mail zmmailboxdmgr[15841]: assuming no other instance is running
Sep 24 13:09:42 mail zmmailboxdmgr[15841]: file /opt/zimbra/log/zmmailboxd.pid does not exist
Sep 24 13:09:42 mail zmmailboxdmgr[15841]: assuming no other instance is running
Sep 24 13:09:42 mail zmmailboxdmgr[15841]: no manager process is running
Sep 24 13:09:42 mail zimbramon[15657]: 15657:info: Stopping convertd via zmcontrol
Sep 24 13:09:42 mail zimbramon[15657]: 15657:info: Stopping logger via zmcontrol
Sep 24 13:09:42 mail zimbramon[15657]: 15657:info: Stopping ldap via zmcontrol
Sep 24 13:09:42 mail slapd[29510]: daemon: shutdown requested and initiated.
Sep 24 13:09:42 mail slapd[29510]: slapd shutdown: waiting for 0 operations/tasks to finish
Sep 24 13:09:42 mail slapd[29510]: slapd stopped.
Sep 24 13:10:02 mail postfix/postqueue[15890]: fatal: Queue report unavailable - mail system is down
Sep 24 13:10:02 mail zimbramon[15868]: 15868:info: 2010-09-24 13:10:01, QUEUE: 0 0
Sep 24 13:11:43 mail zimbramon[16381]: 16381:info: Starting services initiated by zmcontrol
Sep 24 13:11:44 mail slapd[16428]: @(#) $OpenLDAP: slapd 2.4.17 (Aug 2 2009 17:05:22) $ ^Iroot@build25.lab.zimbra.com:/home/build/p4/main/ThirdParty/openldap/openldap-2.4.17.8z/servers/slapd
Sep 24 13:11:44 mail slapd[16429]: slapd starting
Sep 24 13:14:04 mail zimbramon[17373]: 17373:info: Stopping services initiated by zmcontrol
Sep 24 13:14:04 mail zimbramon[17373]: 17373:info: Stopping stats via zmcontrol
Sep 24 13:14:05 mail zimbramon[17373]: 17373:info: Stopping mta via zmcontrol
Sep 24 13:14:05 mail postfix/postfix-script[17471]: fatal: the Postfix mail system is not running
Sep 24 13:14:05 mail zimbramon[17373]: 17373:info: Stopping spell via zmcontrol
Sep 24 13:14:05 mail zimbramon[17373]: 17373:info: Stopping snmp via zmcontrol
Sep 24 13:14:05 mail zimbramon[17373]: 17373:info: Stopping archiving via zmcontrol
Sep 24 13:14:05 mail zimbramon[17373]: 17373:info: Stopping antivirus via zmcontrol
Sep 24 13:14:05 mail zimbramon[17373]: 17373:info: Stopping antispam via zmcontrol
Sep 24 13:14:05 mail zimbramon[17373]: 17373:info: Stopping imapproxy via zmcontrol
Sep 24 13:14:05 mail zimbramon[17373]: 17373:info: Stopping memcached via zmcontrol
Sep 24 13:14:05 mail zimbramon[17373]: 17373:info: Stopping mailbox via zmcontrol
Sep 24 13:14:05 mail zmmailboxdmgr[17557]: status requested
Sep 24 13:14:05 mail zmmailboxdmgr[17557]: file /opt/zimbra/log/zmmailboxd_manager.pid does not exist
Sep 24 13:14:05 mail zmmailboxdmgr[17557]: assuming no other instance is running
Sep 24 13:14:05 mail zmmailboxdmgr[17557]: file /opt/zimbra/log/zmmailboxd.pid does not exist
Sep 24 13:14:05 mail zmmailboxdmgr[17557]: assuming no other instance is running
Sep 24 13:14:05 mail zmmailboxdmgr[17557]: no manager process is running
Sep 24 13:14:05 mail zimbramon[17373]: 17373:info: Stopping convertd via zmcontrol
Sep 24 13:14:05 mail zimbramon[17373]: 17373:info: Stopping logger via zmcontrol
Sep 24 13:14:05 mail zimbramon[17373]: 17373:info: Stopping ldap via zmcontrol
Sep 24 13:14:05 mail slapd[16429]: daemon: shutdown requested and initiated.
Sep 24 13:14:05 mail slapd[16429]: slapd shutdown: waiting for 0 operations/tasks to finish
Sep 24 13:14:05 mail slapd[16429]: slapd stopped.
Sep 24 13:15:16 mail zimbramon[17824]: 17824:info: Stopping services initiated by zmcontrol
Sep 24 13:15:16 mail zimbramon[17824]: 17824:info: Stopping stats via zmcontrol
Sep 24 13:15:16 mail zimbramon[17824]: 17824:info: Stopping mta via zmcontrol
Sep 24 13:15:17 mail postfix/postfix-script[17922]: fatal: the Postfix mail system is not running
Sep 24 13:15:17 mail zimbramon[17824]: 17824:info: Stopping spell via zmcontrol
Sep 24 13:15:17 mail zimbramon[17824]: 17824:info: Stopping snmp via zmcontrol
Sep 24 13:15:17 mail zimbramon[17824]: 17824:info: Stopping archiving via zmcontrol
Sep 24 13:15:17 mail zimbramon[17824]: 17824:info: Stopping antivirus via zmcontrol
Sep 24 13:15:17 mail zimbramon[17824]: 17824:info: Stopping antispam via zmcontrol
Sep 24 13:15:17 mail zimbramon[17824]: 17824:info: Stopping imapproxy via zmcontrol
Sep 24 13:15:17 mail zimbramon[17824]: 17824:info: Stopping memcached via zmcontrol
Sep 24 13:15:17 mail zimbramon[17824]: 17824:info: Stopping mailbox via zmcontrol
Sep 24 13:15:17 mail zmmailboxdmgr[18008]: status requested
Sep 24 13:15:17 mail zmmailboxdmgr[18008]: file /opt/zimbra/log/zmmailboxd_manager.pid does not exist
Sep 24 13:15:17 mail zmmailboxdmgr[18008]: assuming no other instance is running
Sep 24 13:15:17 mail zmmailboxdmgr[18008]: file /opt/zimbra/log/zmmailboxd.pid does not exist
Sep 24 13:15:17 mail zmmailboxdmgr[18008]: assuming no other instance is running
Sep 24 13:15:17 mail zmmailboxdmgr[18008]: no manager process is running
Sep 24 13:15:17 mail zimbramon[17824]: 17824:info: Stopping convertd via zmcontrol
Sep 24 13:15:17 mail zimbramon[17824]: 17824:info: Stopping logger via zmcontrol
Sep 24 13:15:17 mail zimbramon[17824]: 17824:info: Stopping ldap via zmcontrol
Sep 24 13:15:19 mail zimbramon[18024]: 18024:info: Stopping services initiated by zmcontrol
Sep 24 13:15:19 mail zimbramon[18024]: 18024:info: Stopping stats via zmcontrol
Sep 24 13:15:20 mail zimbramon[18024]: 18024:info: Stopping mta via zmcontrol
Sep 24 13:15:20 mail postfix/postfix-script[18122]: fatal: the Postfix mail system is not running
Sep 24 13:15:20 mail zimbramon[18024]: 18024:info: Stopping spell via zmcontrol
Sep 24 13:15:20 mail zimbramon[18024]: 18024:info: Stopping snmp via zmcontrol
Sep 24 13:15:20 mail zimbramon[18024]: 18024:info: Stopping archiving via zmcontrol
Sep 24 13:15:20 mail zimbramon[18024]: 18024:info: Stopping antivirus via zmcontrol
Sep 24 13:15:20 mail zimbramon[18024]: 18024:info: Stopping antispam via zmcontrol
Sep 24 13:15:20 mail zimbramon[18024]: 18024:info: Stopping imapproxy via zmcontrol
Sep 24 13:15:20 mail zimbramon[18024]: 18024:info: Stopping memcached via zmcontrol
Sep 24 13:15:20 mail zimbramon[18024]: 18024:info: Stopping mailbox via zmcontrol
Sep 24 13:15:20 mail zmmailboxdmgr[18208]: status requested
Sep 24 13:15:20 mail zimbramon[18024]: 18024:info: Stopping archiving via zmcontrol
Sep 24 13:15:20 mail zimbramon[18024]: 18024:info: Stopping antivirus via zmcontrol
Sep 24 13:15:20 mail zimbramon[18024]: 18024:info: Stopping antispam via zmcontrol
Sep 24 13:15:20 mail zimbramon[18024]: 18024:info: Stopping imapproxy via zmcontrol
Sep 24 13:15:20 mail zimbramon[18024]: 18024:info: Stopping memcached via zmcontrol
Sep 24 13:15:20 mail zimbramon[18024]: 18024:info: Stopping mailbox via zmcontrol
Sep 24 13:15:20 mail zmmailboxdmgr[18208]: status requested
Sep 24 13:15:20 mail zmmailboxdmgr[18208]: file /opt/zimbra/log/zmmailboxd_manager.pid does not exist
Sep 24 13:15:20 mail zmmailboxdmgr[18208]: assuming no other instance is running
Sep 24 13:15:20 mail zmmailboxdmgr[18208]: file /opt/zimbra/log/zmmailboxd.pid does not exist
Sep 24 13:15:20 mail zmmailboxdmgr[18208]: assuming no other instance is running
Sep 24 13:15:20 mail zmmailboxdmgr[18208]: no manager process is running
Sep 24 13:15:20 mail zimbramon[18024]: 18024:info: Stopping convertd via zmcontrol
Sep 24 13:15:20 mail zimbramon[18024]: 18024:info: Stopping logger via zmcontrol
Sep 24 13:15:20 mail zimbramon[18024]: 18024:info: Stopping ldap via zmcontrol
Sep 24 13:17:18 mail zimbramon[18540]: 18540:info: Stopping services initiated by zmcontrol
Sep 24 13:17:18 mail zimbramon[18540]: 18540:info: Stopping stats via zmcontrol
Sep 24 13:17:19 mail zimbramon[18540]: 18540:info: Stopping mta via zmcontrol
Sep 24 13:17:19 mail postfix/postfix-script[18638]: fatal: the Postfix mail system is not running
Sep 24 13:17:19 mail zimbramon[18540]: 18540:info: Stopping spell via zmcontrol
Sep 24 13:17:19 mail zimbramon[18540]: 18540:info: Stopping snmp via zmcontrol
Sep 24 13:17:19 mail zimbramon[18540]: 18540:info: Stopping archiving via zmcontrol
Sep 24 13:17:19 mail zimbramon[18540]: 18540:info: Stopping antivirus via zmcontrol
Sep 24 13:17:19 mail zimbramon[18540]: 18540:info: Stopping antispam via zmcontrol
Sep 24 13:17:19 mail zimbramon[18540]: 18540:info: Stopping imapproxy via zmcontrol
Sep 24 13:17:19 mail zimbramon[18540]: 18540:info: Stopping memcached via zmcontrol
Sep 24 13:17:19 mail zimbramon[18540]: 18540:info: Stopping mailbox via zmcontrol
Sep 24 13:17:19 mail zmmailboxdmgr[18724]: status requested
Sep 24 13:17:19 mail zmmailboxdmgr[18724]: file /opt/zimbra/log/zmmailboxd_manager.pid does not exist
Sep 24 13:17:19 mail zmmailboxdmgr[18724]: assuming no other instance is running
Sep 24 13:17:19 mail zmmailboxdmgr[18724]: file /opt/zimbra/log/zmmailboxd.pid does not exist
Sep 24 13:17:19 mail zmmailboxdmgr[18724]: assuming no other instance is running
Sep 24 13:17:19 mail zmmailboxdmgr[18724]: no manager process is running
Sep 24 13:17:19 mail zimbramon[18540]: 18540:info: Stopping convertd via zmcontrol
Sep 24 13:17:19 mail zimbramon[18540]: 18540:info: Stopping logger via zmcontrol
Sep 24 13:17:19 mail zimbramon[18540]: 18540:info: Stopping ldap via zmcontrol
Sep 24 13:17:23 mail zimbramon[18740]: 18740:info: Starting services initiated by zmcontrol
Sep 24 13:17:23 mail slapd[18787]: @(#) $OpenLDAP: slapd 2.4.17 (Aug 2 2009 17:05:22) $ ^Iroot@build25.lab.zimbra.com:/home/build/p4/main/ThirdParty/openldap/openldap-2.4.17.8z/servers/slapd
Sep 24 13:17:23 mail slapd[18788]: slapd starting
Sep 24 13:20:01 mail postfix/postqueue[19566]: fatal: Queue report unavailable - mail system is down
Sep 24 13:20:01 mail zimbramon[19547]: 19547:info: 2010-09-24 13:20:01, QUEUE: 0 0
Sep 24 13:20:26 mail zimbramon[20037]: 20037:info: Stopping services initiated by zmcontrol
Sep 24 13:20:26 mail zimbramon[20037]: 20037:info: Stopping stats via zmcontrol
Sep 24 13:20:27 mail zimbramon[20037]: 20037:info: Stopping mta via zmcontrol
Sep 24 13:20:27 mail postfix/postfix-script[20135]: fatal: the Postfix mail system is not running
Sep 24 13:20:27 mail zimbramon[20037]: 20037:info: Stopping spell via zmcontrol
Sep 24 13:20:27 mail zimbramon[20037]: 20037:info: Stopping snmp via zmcontrol
Sep 24 13:20:27 mail zimbramon[20037]: 20037:info: Stopping archiving via zmcontrol
Sep 24 13:20:27 mail zimbramon[20037]: 20037:info: Stopping antivirus via zmcontrol
Sep 24 13:20:27 mail zimbramon[20037]: 20037:info: Stopping antispam via zmcontrol
Sep 24 13:20:27 mail zimbramon[20037]: 20037:info: Stopping imapproxy via zmcontrol
Sep 24 13:20:27 mail zimbramon[20037]: 20037:info: Stopping memcached via zmcontrol
Sep 24 13:20:27 mail zimbramon[20037]: 20037:info: Stopping mailbox via zmcontrol
Sep 24 13:20:27 mail zmmailboxdmgr[20221]: status requested
Sep 24 13:20:27 mail zmmailboxdmgr[20221]: file /opt/zimbra/log/zmmailboxd_manager.pid does not exist
Sep 24 13:20:27 mail zmmailboxdmgr[20221]: assuming no other instance is running
Sep 24 13:20:27 mail zmmailboxdmgr[20221]: file /opt/zimbra/log/zmmailboxd.pid does not exist
Sep 24 13:20:27 mail zmmailboxdmgr[20221]: assuming no other instance is running

[phoenix]

How long has this version of Zimbra been installed?

Originally Posted by filippo

/var/log/zimbra.log

Sep 24 11:10:01 mail postfix/postqueue[25432]: fatal: Queue report unavailable - mail system is down
Sep 24 11:10:02 mail zimbramon[25411]: 25411:info: 2010-09-24 11:10:01, QUEUE: 0 0
Sep 24 11:19:05 mail zimbramon[27765]: 27765:info: Starting services initiated by zmcontrol
Sep 24 11:19:05 mail slapd[27812]: @(#) $OpenLDAP: slapd 2.4.17 (Aug 2 2009 17:05:22) $ ^Iroot@build25.lab.zimbra.com:/home/build/p4/main/ThirdParty/openldap/openldap-2.4.17.8z/servers/slapd
Sep 24 11:19:05 mail slapd[27813]: slapd starting
Sep 24 11:19:31 mail zimbramon[28018]: 28018:info: Starting services initiated by zmcontrol
Sep 24 11:20:01 mail postfix/postqueue[28281]: fatal: Queue report unavailable - mail system is down

I'd suggest it's quite likely you need to regenerate your certificates, search the wiki (or forums, as I suggested earlier) for that error and you'll find the details of what you need to do.

[filippo]

I followed the wiki Zimbra. In section Correcting startup failure I run the command
# Sh-x slapd start is I get the following output
sh-x ldap start
+ PID =
+ Pidfile = / opt / Zimbra / openldap / var / run / slapd.pid
+ Mkdir-p / opt / Zimbra / openldap / var / run /
+ Source / opt / Zimbra / bin / zmshutil
ldap: 1: source: not found
+ Exit 1
I also doubt the slapd.conf file does not exist in / opt / Zimbra / conf but is present in the dir / opt/zimbra/opeldap-2../etc/openldap /, is this normal?

[filippo]

I have regenerated the SSL certificates as suggested and now it works.

Thanks for the help

place controls to solve the problem.

1. I removed ssl folder and recreated etc by doing the following:
(Base on Recreating a Self-Signed SSL Certificate - Zimbra :: Wiki)

As Root:
rm -rf /opt/zimbra/ssl
mkdir /opt/zimbra/ssl
chown zimbra:zimbra /opt/zimbra/ssl
chown zimbra:zimbra /opt/zimbra/java/jre/lib/security/cacerts
chown zimbra:zimbra /opt/zimbra/mailboxd/etc/keystore
chmod 644 /opt/zimbra/java/jre/lib/security/cacerts

As zimbra:
su - zimbra

keytool -delete -alias my_ca -keystore /opt/zimbra/java/jre/lib/security/cacerts -storepass changeit
zmlocalconfig -s -m nokey mailboxd_keystore_password
keytool -delete -alias jetty -keystore /opt/zimbra/mailboxd/etc/keystore -storepass zimbra

As root:
/opt/zimbra/bin/zmcertmgr createca -new
###ATTENZIONE al parametro LOCALONLY
/opt/zimbra/bin/zmcertmgr deployca -localonly
/opt/zimbra/bin/zmcertmgr createcrt self -new -days 730
/opt/zimbra/bin/zmcertmgr deploycrt self

As zimbra
zmcontrol start