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Thread: Accessing Contact 'notes' field using Mobile

  1. #1
    tgx's Avatar
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    Default Accessing Contact 'notes' field using Mobile

    Is there a way in the Addressbook Contacts to view the 'Notes' or 'Birthday'' fields when accessing via a mobile phone? If not, I am going to request that it be added. I have some sales people that would like to use Zimbra in place of stand alone CRM software so they can utilize the mail system that everyone else does and not have to support their own server and email system which basically does very little more than Zimbra itself, just doesn't expose the necessary fields in the mobile client.

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    phoenix is online now Zimbra Consultant & Moderator
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    Quote Originally Posted by tgx View Post
    Is there a way in the Addressbook Contacts to view the 'Notes' or 'Birthday'' fields when accessing via a mobile phone? If not, I am going to request that it be added.
    Surely that would depend on the mail client? I can see the Notes field using an Android with Nitrodesk Touchdown as the client, the field can be modified from the client or server and get instant updates in the Contacts of both.

    I assume you're talking about Zimbra NE here so please update your forum profile with the output of the following command (do not post the output in this thread) so we don't have to keep asking which version you have:

    Code:
    zmcontrol -v
    You haven't really given much information about how the users are connecting to Zimbra nor which mail clients or phones they're using.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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    Actually I am testing against the online demo at the moment using an iPhone and the web client.
    Would be nice if the notes field was below the home, along with other defined fields.
    Attached Images Attached Images
    Last edited by tgx; 09-14-2010 at 01:57 PM.

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    Client Version: 6.0.4_GA_2038.UBUNTU8_64. Same here. Even when you edit the contact you see all the empty fields, except for Notes.

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    phoenix is online now Zimbra Consultant & Moderator
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    Quote Originally Posted by adoland View Post
    Client Version: 6.0.4_GA_2038.UBUNTU8_64. Same here. Even when you edit the contact you see all the empty fields, except for Notes.
    You should upgrade to the latest release of Zimbra.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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    Quote Originally Posted by phoenix View Post
    You should upgrade to the latest release of Zimbra.
    Looks the same to me in 6.0.8

    Release 6.0.8_GA_2661.RHEL5_20100820021155 CentOS5 NETWORK edition.

    I have many many servers, virtual and actual. The box I am testing here is a VM
    that I created and installed per your suggestion to 'upgrade to the latest version'.
    As far as I can tell there is no difference from earlier versions. 'Notes' does not
    display on the mobile interface, doesn't matter if you use the browser in iPhone,
    Blackberry, or a desktop navigated to "http://your.server.com/zimbra/m", or if you use
    any of the different mobile themes.
    Last edited by tgx; 09-17-2010 at 11:19 AM.

  7. #7
    adoland is offline Active Member
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    Default zmcontrol -v

    Bill,

    For those of us noobs that supervise the guys that have access to zmcontrol -v, you might suggest the $get command or going to the Admin interface. And in deference to those of us who can't afford to direct our IT guys to upgrade every month, or every other, patience please.

  8. #8
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    Default Please vote for 'Bug'/Enhancement 50912 to address this issue.


  9. #9
    MACscr is offline Special Member
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    Since the bug hasnt gotten any attention, Im assuming it still exists in the newest version of Zimbra?

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