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  #1 (permalink)  
Old 09-09-2010, 12:29 AM
Active Member
 
Posts: 37
Default Error COS maximum customer accounts

Hi

We are offering Zimbra services in the cloud.

Once COS configured for maximum customer accounts, (Here you have an example with differents COS in the same domain):
Code:
Maximum accounts for this domain: 12
                                        COS			Limit
Maximum accounts per COS:          COS1			10
                                        COS2		  	2
That's good, and runs properly.
The problem comes when a user tries to remove some forwarding or mail filter, getting this error:

Code:
Ha surgido un error (account.TOO_MANY_ACCOUNTS) desconocido.
(there is an
error) ........................................................  unknown

method:	ModifyFilterRulesRequest
msg:	number of accounts reached the limit: domain=<domain name>
[cos=0cc7aff4-a2c6-4ec2-9624-e4af7603911a,count=2,limit=2]
code:	account.TOO_MANY_ACCOUNTS
detail:	soap:Receiver
trace:	btpool0-1346://mail.<domain
name>/service/soap/ModifyFilterRulesRequest:1283943514945:17c392a7df19bc
name>46
request:

Body: {
  ModifyFilterRulesRequest: {
    _jsns: "urn:zimbraMail",
    filterRules: {}
   }
 },
Header: {
  context: {
    _jsns: "urn:zimbra",
    account: {
      _content: "email@<domain name>",
      by: "name"
     },
    authToken: "(removed)",
    session: {
      _content: 131435,
      id: 131435
     },
    userAgent: {
      name: "ZimbraWebClient - FF3.0 (Win)",
      version: "6.0.6_GA_2330.RHEL5_64"
     }
   }
 }
by now, the only way to be able to remove this forwarding or mail filter, is increasing by one (1) user acconts by COS, that means giving additional pay accounts per domain for free.

Please, anybody else got this problem , or knows another way to solve it ?

Thanks in advance.
__________________
Departamento ISP
http://www.cadinor.com
Barcelona (Spain)
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  #2 (permalink)  
Old 11-30-2011, 10:19 PM
Loyal Member
 
Posts: 85
Default

Having same issue.. up for you...
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