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Thread: Problem with Documents after "Default domain" change

  1. #1
    Mindaugas is offline Active Member
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    Default Problem with Documents after "Default domain" change

    Hi,
    I have problems with Documents after changing "Default domain" from aaa.com to bbb.com.

    When I try to open Documents tab I get this error "HTTP ERROR 500 Problem accessing /service/home/admin@bbbond.lt/Notebook. Reason: system failure: wiki formatter failure"

    When I change back the "Default domain" to aaa.com everything works fine.

    How can I resolve this problem?

    Thank You.

  2. #2
    phoenix is online now Zimbra Consultant & Moderator
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    You don't mention which version of Zimbra you're using so please update your forum profile with the output of the following command (do not post the output in this thread):

    Code:
    zmcontrol -v
    The simple answer to your question is that you will need to search your list of accounts and see which ones have the old domain name and manually rename them.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    Mindaugas is offline Active Member
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    Profile updated.

    The old domain aaa.com still exists. I changed "Default domain" in order to allow access via POP3 for bbb.com domain users without providing full username "user@bbb.com". Now they have to provide only "user".

    As I understand, I have to change account which is related to documents domain name to bbb.com. Is this correct?

  4. #4
    phoenix is online now Zimbra Consultant & Moderator
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    Quote Originally Posted by Mindaugas View Post
    As I understand, I have to change account which is related to documents domain name to bbb.com. Is this correct?
    The answer to that would depend on whether the users have Documents under the old domain name and they still want access to them. If that's the case then rename them to the new domain, if they don't have any documents then just create a new 'wiki' account in the Admin UI.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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