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Originally Posted by phoenix It would seem so.
You should update your forum profile with the output of the following command (do not post the output in this thread): |
thank you for your reply.
about tuning my profile, well, i... can't.
i mean: after having waited for 2 days a workaround/reply and tested possible solutions, i had to restore the 5.0.18 (??? see below) previous installation, because i can't stay without the admin gui.
but now, oddly, if i log on as zimbra, into the /opt/zimbra/ folder and i do zmcontrol -v (or even /opt/zimbra/bin/zmcontrol -v) here's what i get:
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Release 6.0.8_GA_2661.MACOSXx86, Zimbra, Inc.
MACOSXx86 FOSS edition
even if, actually, i'm running v5.0x...
it SHOULD be zcs-5.0.18_GA_3011.MACOSXx86.20090707154642, which is the last installer appl i can see in my document folder, even if i've upgraded it perhaps to 5.0.24, but i can't remeber now...
in /opt there is still the zimbra v6.08 installation folder (which i renamed "zimbra6"), but the "zimbra" running is for sure the previous version, which keeps on running like a charm, by the way. web UI including.
anyway, i can answer to your questions:
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I assume you are using HTTPS to access the Admin UI?
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yes. since Zimbra 4, if my memory doesn't fail.
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Do you see any errors in the log files when you try to access the Admin UI?
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looking at zimbra 6 logs folder, all the httpd logs are empty, except for the following lines, i found into the httpd_error.log registered just after having completed the installation (looking at its creation date)
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[Fri Aug 27 19:35:22 2010] [notice] Apache/2.2.15 (Unix) PHP/5.2.13 configured -- resuming normal operations
[Fri Aug 27 19:43:56 2010] [notice] caught SIGTERM, shutting down
[Fri Aug 27 19:49:48 2010] [notice] Apache/2.2.15 (Unix) PHP/5.2.13 configured -- resuming normal operations
tomcat logs are pretty old (from 2008 and 2009), probably related to the old ZCS 4?
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Are all the services running (post the output of 'zmcontrol status')?
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all running well. the status is "running" for every process. and, for the 2 days i kept ZCM 6.0.8 on, we were able to send/receive mail, using either client or webmail interface
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Is the normal Web UI working for the users?
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running well, as stated before.
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Is there a firewall on this server?
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sure. there's a sw firewall running on the server plus a hw firewall between it and the internet. but i never got this kind of issue before (from ZCS 4 till now). more over: i have all ports open, for connections inside the 10.0.0.0/24 class ip my server and my admin computer are.
anyway, if i remember well, during the 2 days-test i tried to switch the sw firewall off too, with no luck, of course.
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What were the errors you had during the upgrade and how did you solve it?
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about the error: zmsetup.pl script told me the ldap schema was corrupted/altered. it sounds odd to me, 'cause in the past i used the altermime/disclaimer extension, but i'm pretty sure i deactivated it after a few weeks and updated zimbra, restoring a schema back-up. therefore the schemas had to be the original ones.
anyway, i did that again this time too: i restored an old schema backup, followed the instruction found in the blog about rebuilding the ldap schema and i rerun the zmsetup.pl, which completed the installation successfully.
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Did you search the forums to see if there is any other posts with this problem or solution?
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of course i did. (i'm a long-time forums user

). that's the reason i wrote: "i'm alone...".

actually, i hoped that was a 6.08 issue (i installed it a few days/hours after it was released), too young to be shared among enough people. now that's not the case, it seems.
but, as i said, the error comes from zimbra itself, therefore i thought it was documented. but it is not, it seems...
:-/
any idea?