Zimra not accesible

[heiituaku]

Hi All,

Sorry if it is already solved in another thread.

I have crashed Zimbra OSE 6.0.6 . After restart it became inaccesible (web client and web admin) I check the status zmcontrol status, everything running. I tried to upgrade to 6.0.7 wished the upgradeing process solve the problem, but idid not. Please tell me how to trouble shoot it

Best Regards

[phoenix]

Originally Posted by heiituaku

Sorry if it is already solved in another thread.

It most likely is.

Originally Posted by heiituaku

I have crashed Zimbra OSE 6.0.6 . After restart it became inaccesible (web client and web admin) I check the status zmcontrol status, everything running.

What do you mean by 'I crashed it....'?

Originally Posted by heiituaku

I tried to upgrade to 6.0.7 wished the upgradeing process solve the problem, but idid not.

An upgrade is never likely to fix a problem like this, you're always better trying to debug the problem.

Please tell me how to trouble shoot it[/QUOTE]You need to look in the log files to see what errors you have in there.

[heiituaku]

hi Bill,

Sorry for my poor english. It was suddenly crash. I suspicious with this in log file
"2010-08-08 10:40:28,617 FATAL [LmtpServer-5] [ip=192.168.1.212;] system - Unable to commit database transaction. Forcing server to abort.
com.zimbra.common.service.ServiceException: system failure: committing database transaction
ExceptionId:LmtpServer-5:1281238828617:cc03bf637ed31e7d
Code:service.FAILURE
at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:248)
at com.zimbra.cs.db.DbPool$Connection.commit(DbPool.j ava:124)
at com.zimbra.cs.mailbox.Mailbox.endTransaction(Mailb ox.java:6746)
at com.zimbra.cs.mailbox.Mailbox.getConfig(Mailbox.ja va:1257)
at com.zimbra.cs.mailbox.Mailbox.finishInitialization (Mailbox.java:440)
at com.zimbra.cs.mailbox.MailboxManager.getMailboxByI d(MailboxManager.java:483)
at com.zimbra.cs.mailbox.MailboxManager.getMailboxByA ccountId(MailboxManager.java:336)
at com.zimbra.cs.mailbox.MailboxManager.getMailboxByA ccount(MailboxManager.java:272)
at com.zimbra.cs.mailbox.MailboxManager.getMailboxByA ccount(MailboxManager.java:231)
at com.zimbra.cs.lmtpserver.ZimbraLmtpBackend.deliver MessageToLocalMailboxes(ZimbraLmtpBackend.java:328 )
at com.zimbra.cs.lmtpserver.ZimbraLmtpBackend.deliver MessageToLocalMailboxes(ZimbraLmtpBackend.java:279 )
at com.zimbra.cs.lmtpserver.ZimbraLmtpBackend.deliver (ZimbraLmtpBackend.java:169)
at com.zimbra.cs.lmtpserver.LmtpHandler.processMessag eData(LmtpHandler.java:365)
at com.zimbra.cs.lmtpserver.TcpLmtpHandler.continueDA TA(TcpLmtpHandler.java:72)
at com.zimbra.cs.lmtpserver.LmtpHandler.doDATA(LmtpHa ndler.java:350)
at com.zimbra.cs.lmtpserver.LmtpHandler.processComman d(LmtpHandler.java:170)
at com.zimbra.cs.lmtpserver.TcpLmtpHandler.processCom mand(TcpLmtpHandler.java:66)
at com.zimbra.cs.tcpserver.ProtocolHandler.processCon nection(ProtocolHandler.java:175)
at com.zimbra.cs.tcpserver.ProtocolHandler.run(Protoc olHandler.java:132)
at EDU.oswego.cs.dl.util.concurrent.PooledExecutor$Wo rker.run(Unknown Source)
at java.lang.Thread.run(Thread.java:619)
Caused by: com.mysql.jdbc.exceptions.MySQLNonTransientConnect ionException: Communications link failure during commit(). Transaction resolution unknown.
at com.mysql.jdbc.SQLError.createSQLException(SQLErro r.java:888)
at com.mysql.jdbc.Connection.commit(Connection.java:2 292)
at com.zimbra.cs.db.DebugConnection.commit(DebugConne ction.java:42)
at org.apache.commons.dbcp.DelegatingConnection.commi t(DelegatingConnection.java:301)
at org.apache.commons.dbcp.PoolingDataSource$PoolGuar dConnectionWrapper.commit(PoolingDataSource.java:2 00)
at com.zimbra.cs.db.DbPool$Connection.commit(DbPool.j ava:122)
... 19 more"

Regards

[iway]

You should search the forums for database recovery.

[heiituaku]

thanks, and another thing i must do is tweaked the memory allocation. Since i upgrade to 6, it often crashed because run out of memory. My hardware is Xeon E3110 with 4GB RAM, previously i used dual Xeon 2.0GHz with 3GB RAM and ran smoothly.


Regards