deferred mail in Queue

[sudhirmhrj]

Hi

i have just installed Zimbra mail server in my RHEL5 mechine and created few accounts to test.

When i send to my internal mail account it delivers without problem.
But when i try to send mail to other outbound server like gmail or hotmail. it doesnt delivers the mail. and when i check the queue i find those mail in deferred queue.

Have i missed anything or anything to be done??

Best Regards
Sudhir

[phoenix]

It would be a good start to look in the log files and see what the reason is for the deferred mail. You should also have a Split DNS set-up, have you? You can also find in that article some steps to verify that you split DNS is working correctly.

[sudhirmhrj]

after i have setup split DNS i checked the zimbra log files and it says
postfix/smtp[2568]: connect to alt2.gmail-smtp-in.l.google.com: connection timed out

what do i do now

[sudhirmhrj]

i am also getting host zimbramon[5502]:5502: info: zmttaconfig: ERROR: /opt/zimbra/bin/zmproxyconfgen -s [hostname] rc=256 No child processes

[phoenix]

You should not have the proxy installed or running on a single server (I assume that's what you have?). You can check if it's there and disable it with the following:

Check if the proxy & memcached are installed/running:

zmproxyctl status
zmprov gs `zmhostname` | grep zimbraServiceEnabled
zmprov gs `zmhostname` | grep zimbraServiceInstalled

If they are, then run following commands:

zmprov -l gs `zmhostname` | grep -i port

get the ports, then set variables to port 0:

zmprov ms `zmhostname` zimbraImapProxyBindPort 0
zmprov ms `zmhostname` zimbraImapSSLProxyBindPort 0
zmprov ms `zmhostname` zimbraPop3ProxyBindPort 0
zmprov ms `zmhostname` zimbraPop3SSLProxyBindPort 0

then, set the non "Proxy" ports to the desired standard ports

zmprov ms `zmhostname` zimbraImapBindPort 143
zmprov ms `zmhostname` zimbraImapSSLBindPort 993
zmprov ms `zmhostname` zimbraPop3BindPort 110
zmprov ms `zmhostname` zimbraPop3SSLBindPort 995

once complete:

zmprov ms `zmhostname` -zimbraServiceEnabled memcached
zmprov ms `zmhostname` -zimbraServiceEnabled imapproxy

zmproxyctl stop
zmmemcachedctl stop
zmmailboxdctl stop
zmmailboxdctl start

[phoenix]

Originally Posted by sudhirmhrj

after i have setup split DNS i checked the zimbra log files and it says

I did ask you to post the information requested in the 'Verify..' section of the wiki article, just for confirmation that it's working correctly.

Originally Posted by sudhirmhrj

postfix/smtp[2568]: connect to alt2.gmail-smtp-in.l.google.com: connection timed out

what do i do now

You should also have poste the exact messages from the log file - at least a dozen or so lines around the problem, a single line doesn't always give the exact error.