[SOLVED] Problem with renaming user accounts in 6.07

[rey]

Hi,

I discovered this problem when renaming a user account in Zimbra 6.07

User jane.smith@mydomain.com got married and needed to be renamed jane.black@mydomain.com

The rename is easily done in the ZAC, however when the user sends or replies to an email it is still being sent from jane.smith@mydomain.com

Fiddling around with personas in Outlook or webmail did not fix this problem.

Personas worked when i set it to mail@mydomain.com or accounts@mydomain.com but not jane.black@mydomain even when i created a persona with jane.black as a persona.

The only way i could fix this was to use the zmprov command.

zmprov ga jane.black@mydomain.com | grep -i canonical
shows "jane.smith@mydomain.com"

zmprov ma jane.black@mydomain.com zimbraMailCanonicalAddress jane.black@mydomain.com

In summary 6.07 removed the canonical address from the ZAC however renaming user accounts from the ZAC does not rename the canonical address.

Headaches for me but hopefully useful to know for others.

[bdial]

you should file a bug for this so hopefully ti's addressed in 6.0.8

[king0770]

It seems as though if you had "zimbraPrefFromAddress" set to an address, the rename doesn't change the "zimbraPrefFromAddress" setting.

Just filed...

https://bugzilla.zimbra.com/show_bug.cgi?id=48994

[rey]

king0770, thanks for filing the bug.