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Thread: [SOLVED] Problem with renaming user accounts in 6.07

  1. #1
    rey
    rey is offline Active Member
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    Default [SOLVED] Problem with renaming user accounts in 6.07

    Hi,

    I discovered this problem when renaming a user account in Zimbra 6.07

    User jane.smith@mydomain.com got married and needed to be renamed jane.black@mydomain.com

    The rename is easily done in the ZAC, however when the user sends or replies to an email it is still being sent from jane.smith@mydomain.com

    Fiddling around with personas in Outlook or webmail did not fix this problem.

    Personas worked when i set it to mail@mydomain.com or accounts@mydomain.com but not jane.black@mydomain even when i created a persona with jane.black as a persona.

    The only way i could fix this was to use the zmprov command.

    zmprov ga jane.black@mydomain.com | grep -i canonical
    shows "jane.smith@mydomain.com"

    zmprov ma jane.black@mydomain.com zimbraMailCanonicalAddress jane.black@mydomain.com

    In summary 6.07 removed the canonical address from the ZAC however renaming user accounts from the ZAC does not rename the canonical address.

    Headaches for me but hopefully useful to know for others.

  2. #2
    bdial's Avatar
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    Default

    you should file a bug for this so hopefully ti's addressed in 6.0.8

  3. #3
    king0770's Avatar
    king0770 is offline Zimbra Employee
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    Default

    It seems as though if you had "zimbraPrefFromAddress" set to an address, the rename doesn't change the "zimbraPrefFromAddress" setting.

    Just filed...

    https://bugzilla.zimbra.com/show_bug.cgi?id=48994

  4. #4
    rey
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    Default

    king0770, thanks for filing the bug.

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