Logger not working in 4.0 RC1

[jdell]

Hi,
I did a fresh install of 4.0 RC1 on RHEL4 (zcs-NETWORK-4.0.0_RC1_272.RHEL4.tgz).

Everything is great except the logger isn't working. The server status page says 'logger service must be installed'.

In the 'servers' -> services tab, the 'logger' is checked. I've rebooted (several times), and the /opt/zimbra/startup.log says that logger started each time.

Looking at wiki pages, I tried
# logmysql zimbra_logger
but that throws a mysql error: Can't connect to local MySQL server through socket '/opt/zimbra/logger/db/mysql.sock'

So, then I wanted to see what databases were there:
# su - zimbra
# mysql
mysql> show databases;
+----------+
| Database |
+----------+
| mailbox1 |
| mailbox2 |
| mailbox3 |
| mailbox4 |
| mailbox5 |
| mailbox6 |
| mailbox7 |
| mailbox8 |
| mysql |
| test |
| zimbra |
+----------+

I don't see a zimbra logger db. Is it possible installer failed to create a db? I'm new to zimbra so I don't know what I should be seeing.

Regards,
John

[dijichi2]

hiya

su - zimbra; mysql: will give you the main indexing sql database. su - zimbra; logmysql: will give you the logging db. if you're getting that socket error clearly something has gone wrong! what does this give:?

ps -ef |grep mysql |grep /opt/zimbra/logger

[dijichi2]

ps - main sql runs on 7306, logger runs on 7307 iirc. can you telnet to port 7307?

[jdell]

This produced no results:
# ps -ef |grep mysql |grep /opt/zimbra/logger

Also, I just found this in /var/log/zimbra.log:

Aug 23 16:48:03 zimbra zimbramon[13963]: 13963:info: 2006-08-23 16:48:01, STATUS: zimbra.casat.org: antispam: Running
Aug 23 16:48:03 zimbra zimbramon[13963]: 13963:info: 2006-08-23 16:48:01, STATUS: zimbra.casat.org: antivirus: Running
Aug 23 16:48:03 zimbra zimbramon[13963]: 13963:info: 2006-08-23 16:48:01, STATUS: zimbra.casat.org: ldap: Running
Aug 23 16:48:03 zimbra zimbramon[13963]: 13963:info: 2006-08-23 16:48:01, STATUS: zimbra.casat.org: logger: Stopped
Aug 23 16:48:03 zimbra zimbramon[13963]: 13963:info: 2006-08-23 16:48:01, STATUS: zimbra.casat.org: mailbox: Running
Aug 23 16:48:03 zimbra zimbramon[13963]: 13963:info: 2006-08-23 16:48:01, STATUS: zimbra.casat.org: mta: Running
Aug 23 16:48:03 zimbra zimbramon[13963]: 13963:info: 2006-08-23 16:48:01, STATUS: zimbra.casat.org: snmp: Running
Aug 23 16:48:03 zimbra zimbramon[13963]: 13963:info: 2006-08-23 16:48:01, STATUS: zimbra.casat.org: spell: Running

[dijichi2]

have a look in /opt/zimbra/logger/db. do you see databases in there owned by zimbra?

also, what does /opt/zimbra/log/logger_mysqld.log say?

[jstrat]

Hello,

I also have an clean install of 4.0RC1 that does not show server status or in fact any of the server statistics. The installtion is on Mac OS X though, just to be different.

I have checked the logger database and it is there and it has tables but there is no data in the tables.

I have checked zimbra.log and can see status messages being logged there (although the lines from zimbramon have an extra \n on the end for some reason.

For some reason this information just does not seem to be getting into the database...

Below is the contents of logger_mysqld.log

060821 10:12:03 mysqld started
060821 10:12:03 [Warning] Setting lower_case_table_names=2 because file system for /opt/zimbra/logger/db/data/ is case insensitive
InnoDB: The first specified data file ./ibdata1 did not exist:
InnoDB: a new database to be created!
060821 10:12:03 InnoDB: Setting file ./ibdata1 size to 10 MB
InnoDB: Database physically writes the file full: wait...
060821 10:12:04 InnoDB: Log file ./ib_logfile0 did not exist: new to be created
InnoDB: Setting log file ./ib_logfile0 size to 5 MB
InnoDB: Database physically writes the file full: wait...
060821 10:12:04 InnoDB: Log file ./ib_logfile1 did not exist: new to be created
InnoDB: Setting log file ./ib_logfile1 size to 5 MB
InnoDB: Database physically writes the file full: wait...
InnoDB: Doublewrite buffer not found: creating new
InnoDB: Doublewrite buffer created
InnoDB: Creating foreign key constraint system tables
InnoDB: Foreign key constraint system tables created
060821 10:12:04 InnoDB: Started; log sequence number 0 0
/opt/zimbra/logger/mysql/libexec/mysqld: ready for connections.
Version: '4.1.20-log' socket: '/opt/zimbra/logger/db/mysql.sock' port: 7307 Source distribution
A mysqld process already exists at Mon Aug 21 10:12:31 BST 2006
A mysqld process already exists at Mon Aug 21 10:13:59 BST 2006
060821 10:17:30 [Note] /opt/zimbra/logger/mysql/libexec/mysqld: Normal shutdown

060821 10:17:31 InnoDB: Starting shutdown...
060821 10:17:33 InnoDB: Shutdown completed; log sequence number 0 43634
060821 10:17:33 [Note] /opt/zimbra/logger/mysql/libexec/mysqld: Shutdown complete

060821 10:17:33 mysqld ended

060821 10:18:42 mysqld started
060821 10:18:43 [Warning] Setting lower_case_table_names=2 because file system for /opt/zimbra/logger/db/data/ is case insensitive
060821 10:18:46 InnoDB: Started; log sequence number 0 43634
/opt/zimbra/logger/mysql/libexec/mysqld: ready for connections.
Version: '4.1.20-log' socket: '/opt/zimbra/logger/db/mysql.sock' port: 7307 Source distribution
060821 10:28:47 [Note] /opt/zimbra/logger/mysql/libexec/mysqld: Normal shutdown

060821 10:28:49 InnoDB: Starting shutdown...
060821 10:28:52 InnoDB: Shutdown completed; log sequence number 0 43634
060821 10:28:52 [Note] /opt/zimbra/logger/mysql/libexec/mysqld: Shutdown complete

060821 10:28:52 mysqld ended

060821 10:30:06 mysqld started
060821 10:30:10 [Warning] Setting lower_case_table_names=2 because file system for /opt/zimbra/logger/db/data/ is case insensitive
060821 10:30:16 InnoDB: Started; log sequence number 0 43634
/opt/zimbra/logger/mysql/libexec/mysqld: ready for connections.
Version: '4.1.20-log' socket: '/opt/zimbra/logger/db/mysql.sock' port: 7307 Source distribution

And here is the contents of zmloggerinit.log

Installing all prepared tables
060821 10:12:02 [Warning] Setting lower_case_table_names=2 because file system for /opt/zimbra/logger/db/data/ is case insensitive
Fill help tables
060821 10:12:03 [Warning] Setting lower_case_table_names=2 because file system for /opt/zimbra/logger/db/data/ is case insensitive

To start mysqld at boot time you have to copy support-files/mysql.server
to the right place for your system

PLEASE REMEMBER TO SET A PASSWORD FOR THE MySQL root USER !
To do so, start the server, then issue the following commands:
/opt/zimbra/logger/mysql/bin/mysqladmin -u root password 'new-password'
/opt/zimbra/logger/mysql/bin/mysqladmin -u root -h mini01.mevanna.com password 'new-password'
See the manual for more instructions.

You can start the MySQL daemon with:
cd /opt/zimbra/mysql-standard-4.1.20-apple-darwin8.2.0-i686 ; /opt/zimbra/logger/mysql/bin/mysqld_safe &

You can test the MySQL daemon with the benchmarks in the 'sql-bench' directory:
cd sql-bench ; perl run-all-tests

Please report any problems with the /opt/zimbra/mysql-standard-4.1.20-apple-darwin8.2.0-i686/bin/mysqlbug script!

The latest information about MySQL is available on the web at
http://www.mysql.com
Support MySQL by buying support/licenses at http://shop.mysql.com

And these are the mysql processes running on the server...

456 ?? S 0:00.02 /bin/sh /opt/zimbra/logger/mysql/bin/mysqld_safe --defaults-file=/opt/zimbra/conf/my.logger.cnf --ledir=/opt/zimbra/logger/mysql/libexec
480 ?? S 0:00.02 /bin/sh /opt/zimbra/mysql/bin/mysqld_safe --defaults-file=/opt/zimbra/conf/my.cnf --ledir=/opt/zimbra/mysql/libexec
569 ?? S 2:09.87 /opt/zimbra/mysql/libexec/mysqld --defaults-file=/opt/zimbra/conf/my.cnf --basedir=/opt/zimbra/mysql --datadir=/opt/zimbra/db/data --pid-file=/opt/zimbra/db/mysql.pid --port=7306 --socket=/opt/zimbra/db/mysql.sock
570 ?? S 1:43.16 /opt/zimbra/logger/mysql/libexec/mysqld --defaults-file=/opt/zimbra/conf/my.logger.cnf --basedir=/opt/zimbra/logger/mysql --datadir=/opt/zimbra/logger/db/data --pid-file=/opt/zimbra/logger/db/mysql.pid --port=7307 --socket=/opt/zimbra/logger/db/mysql.sock

Any help appreciated.
Jason

[dijichi2]

please don't hijack this thread, it has nothing to do with the OP. start another one.

[jstrat]

Sorry seemed like the same or a very similar problem with potentially the same root cause, same version, same sub system, same presented error in the interface. I'll start another thread as suggested.

Jason

[jdell]

have a look in /opt/zimbra/logger/db. do you see databases in there owned by zimbra?

also, what does /opt/zimbra/log/logger_mysqld.log say?

Ok, well, I think somehow the installer totally bombed on the logger because there are no db's. The contents of /opt/zimbra/logger are as follows:

[/opt/zimbra/logger]
jdell@zimbra->ls
mysql mysql-standard-4.1.20-pc-linux-gnu-i686-glibc23

And there is no file /opt/zimbra/log/logger*

I think I will re-run the installer unless someone has a better idea.

Is there an install log somewhere from the original install? (I'm not seeing it in /opt/zimbra/log).

Can I reinstall over the existing setup?


Regards,
John

[jdell]

I think there is a bug in the 4.0 RC1 installer. I found the install logs in /tmp. Before I paste those, I re-installed 4.0 RC1 (let zimbra do an upgrade), and now the logger is working. Here is contents of install logs with 'logger'. The first is the original install. Note no logger db initialization, etc. The second file is the 4.0 RC1 installer 'upgrading' the previous 4.0 RC1 install.

[/tmp]
jdell@zimbra->cat zmsetup.log.4488 | grep logger
*** Running as zimbra user: /opt/zimbra/bin/zmprov -l ms zimbra.casat.org zimbraServiceInstalled antivirus zimbraServiceInstalled antispam zimbraServiceInstalled logger zimbraServiceInstalled imapproxy zimbraServiceInstalled mailbox zimbraServiceInstalled mta zimbraServiceInstalled snmp zimbraServiceInstalled ldap zimbraServiceInstalled spell

[/tmp]
jdell@zimbra->cat zmsetup.log.9882 | grep logger
Getting local config mysql_logger_root_password
Getting local config zimbra_logger_mysql_password
Initializing logger sql database...
*** Running as zimbra user: /opt/zimbra/libexec/zmloggerinit
* Creating database in /opt/zimbra/logger/db/data
* Starting logger_mysql server
* Loading schema /opt/zimbra/db/loggerdb.sql
*** Running as zimbra user: /opt/zimbra/bin/zmprov -l ms zimbra.casat.org zimbraServiceInstalled antivirus zimbraServiceInstalled antispam zimbraServiceInstalled logger zimbraServiceInstalled imapproxy zimbraServiceInstalled mailbox zimbraServiceInstalled mta zimbraServiceInstalled snmp zimbraServiceInstalled ldap zimbraServiceInstalled spell
*** Running as zimbra user: /opt/zimbra/bin/zmprov -l ms zimbra.casat.org zimbraServiceEnabled antivirus zimbraServiceEnabled antispam zimbraServiceEnabled logger zimbraServiceEnabled mailbox zimbraServiceEnabled mta zimbraServiceEnabled snmp zimbraServiceEnabled ldap zimbraServiceEnabled spell
Starting logger...Done.