IM with external jabber servers - One way invitation

[eduardosilva]

Hello,

I'm trying to configure my Zimbra IM to talk to external jabber servers: gmail for example.


I configured the DNS SRV entries and also opened the firewall ports to my zimbra server.

I noticed that my configuration is working partially. For example, If I go to gmail and add a chat contact from my company, I will receive the invite without any problems. Both clients will see each other with the correct status and also will be able to talk to each other.

The problem is when I go to my Zimbra IM and add an gmail contact (didn't tested other jabber server). The invitation would never reach the gmail account.

Since I got no feedback on the webclient, I got those messages on mailbox.log during an invitation request from my zimbra account to my gmail test account.

I didn't found any suspicious message.

2010-07-07 13:57:06,976 INFO  [btpool0-119://webmail.example.com/service/soap/IMSubscribeRequest] [name=eduardo@example.com;mid=6;ip=192.168.20.232;ua=ZimbraWebClient - FF3.0 (Linux)/6.0.5_GA_2213.RHEL5;] soap - IMSubscribeRequest
2010-07-07 13:57:07,073 INFO  [pool-6-thread-1] [] im - INCOMING: 
<iq type="result" id="586-60" to="eduardo@example.com/zcs"/>
2010-07-07 13:57:07,080 INFO  [btpool0-119://webmail.example.com/service/soap/NoOpRequest] [name=eduardo@example.com;mid=6;ip=192.168.20.232;ua=ZimbraWebClient - FF3.0 (Linux)/6.0.5_GA_2213.RHEL5;] soap - NoOpRequest
2010-07-07 13:57:07,084 INFO  [btpool0-119://webmail.example.com/service/soap/NoOpRequest] [name=eduardo@example.com;mid=6;ip=192.168.20.232;ua=ZimbraWebClient - FF3.0 (Linux)/6.0.5_GA_2213.RHEL5;] im - IMSubscribedNotification example@gmail.com  Subscribed=true
2010-07-07 13:57:07,725 INFO  [btpool0-119://webmail.example.com/service/soap/NoOpRequest] [name=eduardo@example.com;mid=6;ip=192.168.20.232;ua=ZimbraWebClient - FF3.0 (Linux)/6.0.5_GA_2213.RHEL5;] soap - NoOpRequest
2010-07-07 13:57:12,455 INFO  [SocketAcceptorIoProcessor-0.0] [] im - XMPP Session created: (SOCKET, R: /74.xxx.yyy.zzz:53250, L: /41.xyz.zzz.yyy:5269, S: 0.0.0.0/0.0.0.0:5269)
2010-07-07 13:57:12,476 INFO  [AnonymousIoService-13] [] im - Handshaking complete for client
2010-07-07 13:58:44,168 INFO  [AnonymousIoService-1] [] im - XMPP Session closed: (SOCKET, R: /74.xxx.yyy.zzz:53250, L: /41.xyz.zzz.yyy:5269, S: 0.0.0.0/0.0.0.0:5269)

Thanks in advance!

[giray]

I have the same problem ... IM seems running, but trying to reach a gtalk / gmail account results in a timeout.

Also trying to connect with an Jabber/XMPP client results in a "Network Error", but tcpdump show communication as ok .. and logs show handshakes, but then close.

[ambrozy]

Did someone forced Zimbra jabber server to connect to jabber external servers?