Deleted Messages from Trash ZCS OE any chance to get back?

[Newuser]

Problem is that have one worker have deleted important folder with messages from e-mail, before night backup time..
Is any chance to get back and e-mails? NE? etc... with
Please help!
ZCS 6.0.7 Opensource edition.

[phoenix]

Originally Posted by Newuser

Problem is that have one worker have deleted important folder with messages from e-mail, before night backup time..
Is any chance to get back and e-mails? NE? etc... with

If the messages have been deleted from the Trash then I'm afraid they're gone.

BTW, you really should upgrade to a more recent release of Zimbra for bug & security fixes plus additional features. The version you have displayed in your forum profile is also not supported any more.

[bartounet]

All backup system is the same... you have no posibility to restor before the oldest full backup...

So it is important to have more backup retention..

[ewilen]

With NE, if you have a full backup prior to the time of the deletion (as bartounet says), then you can restore the account to a dummy account name and recover the email.

If you don't have a full backup prior to the time of the deletion, I think you still might be able to scrounge some of the mail data from the redolog. In FOSS, you'd want to look in /opt/zimbra/redolog and (I believe) /opt/zimbra/redolog/archive; in NE, you'd also want to look at the incremental sessions in /opt/zimbra/backup/sessions. This will probably only work if the message was created or received during the interval represented by the redolog in question.

The redologs are somewhat readable in a text editor; zmredodump might give more readable output but I haven't played around with it.