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Thread: Deleted Messages from Trash ZCS OE any chance to get back?

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    Newuser is offline Junior Member
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    Post Deleted Messages from Trash ZCS OE any chance to get back?

    Problem is that have one worker have deleted important folder with messages from e-mail, before night backup time..
    Is any chance to get back and e-mails? NE? etc... with
    Please help!
    ZCS 6.0.7 Opensource edition.

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by Newuser View Post
    Problem is that have one worker have deleted important folder with messages from e-mail, before night backup time..
    Is any chance to get back and e-mails? NE? etc... with
    If the messages have been deleted from the Trash then I'm afraid they're gone.

    BTW, you really should upgrade to a more recent release of Zimbra for bug & security fixes plus additional features. The version you have displayed in your forum profile is also not supported any more.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    bartounet is offline Active Member
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    All backup system is the same... you have no posibility to restor before the oldest full backup...

    So it is important to have more backup retention..

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    ewilen is offline Moderator
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    With NE, if you have a full backup prior to the time of the deletion (as bartounet says), then you can restore the account to a dummy account name and recover the email.

    If you don't have a full backup prior to the time of the deletion, I think you still might be able to scrounge some of the mail data from the redolog. In FOSS, you'd want to look in /opt/zimbra/redolog and (I believe) /opt/zimbra/redolog/archive; in NE, you'd also want to look at the incremental sessions in /opt/zimbra/backup/sessions. This will probably only work if the message was created or received during the interval represented by the redolog in question.

    The redologs are somewhat readable in a text editor; zmredodump might give more readable output but I haven't played around with it.

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