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Thread: Urgent.. Mail Server is down.

  1. #1
    ayush1440 is offline Loyal Member
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    Exclamation Urgent.. Mail Server is down.

    Friends,

    I have working and LIVE zimbra 5.0.14 version. Suddenly stop zmmailboxdctl service.

    I give u log detail for that.

    zmcontrol status

    zmcontrol status
    Unable to determine enabled services from ldap.
    Enabled services read from cache. Service list may be inaccurate.
    Host server.gmobility.com
    antispam Running
    antivirus Running
    ldap Running
    logger Running
    mailbox Stopped
    zmmailboxdctl is not running.
    mta Running
    snmp Running
    spell Running
    stats Running


    tail -f /var/log/zimbra.log
    Jun 30 11:19:09 server zimbramon[24951]: 24951:info: zmmtaconfig: Sleeping...Key lookup failed.
    Jun 30 11:19:21 server zimbramon[24951]: 24951:info: zmmtaconfig: Skipping Configuration for server server.gmobility.com update.
    Jun 30 11:19:21 server zimbramon[24951]: 24951:info: zmmtaconfig: gs:server.gmobility.com ERROR: account.NO_SUCH_SERVER (no such server: server.gmobility.com)
    Jun 30 11:19:21 server zimbramon[24951]: 24951:info: zmmtaconfig: Sleeping...Key lookup failed.
    Jun 30 11:19:30 server postfix/anvil[27434]: statistics: max connection rate 1/60s for (smtp:74.208.170.66) at Jun 30 11:09:30
    Jun 30 11:19:30 server postfix/anvil[27434]: statistics: max connection count 1 for (smtp:74.208.170.66) at Jun 30 11:09:30
    Jun 30 11:19:30 server postfix/anvil[27434]: statistics: max cache size 4 at Jun 30 11:11:51
    Jun 30 11:19:34 server zimbramon[24951]: 24951:info: zmmtaconfig: Skipping Configuration for server server.gmobility.com update.
    Jun 30 11:19:34 server zimbramon[24951]: 24951:info: zmmtaconfig: gs:server.gmobility.com ERROR: account.NO_SUCH_SERVER (no such server: server.gmobility.com)
    Jun 30 11:19:34 server zimbramon[24951]: 24951:info: zmmtaconfig: Sleeping...Key lookup failed.
    Jun 30 11:19:47 server zimbramon[24951]: 24951:info: zmmtaconfig: Skipping Configuration for server server.gmobility.com update.
    Jun 30 11:19:47 server zimbramon[24951]: 24951:info: zmmtaconfig: gs:server.gmobility.com ERROR: account.NO_SUCH_SERVER (no such server: server.gmobility.com)
    Jun 30 11:19:47 server zimbramon[24951]: 24951:info: zmmtaconfig: Sleeping...Key lookup failed.
    Jun 30 11:20:00 server zimbramon[24951]: 24951:info: zmmtaconfig: Skipping Configuration for server server.gmobility.com update.
    Jun 30 11:20:00 server zimbramon[24951]: 24951:info: zmmtaconfig: gs:server.gmobility.com ERROR: account.NO_SUCH_SERVER (no such server: server.gmobility.com)
    Jun 30 11:20:00 server zimbramon[24951]: 24951:info: zmmtaconfig: Sleeping...Key lookup failed.
    Jun 30 11:20:01 server zimbramon[19253]: 19253:info: 2010-06-30 11:20:01, QUEUE: 567 24
    Jun 30 11:20:03 server zimbramon[19256]: 19256:info: 2010-06-30 11:20:02, DISK: server.gmobility.com: dev: /dev/mapper/VolGroup00-LogVol00, mp: /, tot: 293581, avail: 189595
    Jun 30 11:20:03 server zimbramon[19256]: 19256:info: 2010-06-30 11:20:02, DISK: server.gmobility.com: dev: /dev/sda1, mp: /boot, tot: 99, avail: 82
    Jun 30 11:20:04 server zmmailboxdmgr[19600]: status requested
    Jun 30 11:20:04 server zmmailboxdmgr[19600]: stale pid 15574 found in /opt/zimbra/log/zmmailboxd_manager.pid: No such process
    Jun 30 11:20:04 server zmmailboxdmgr[19600]: assuming no other instance is running
    Jun 30 11:20:04 server zmmailboxdmgr[19600]: file /opt/zimbra/log/zmmailboxd.pid does not exist
    Jun 30 11:20:04 server zmmailboxdmgr[19600]: assuming no other instance is running
    Jun 30 11:20:04 server zmmailboxdmgr[19600]: no manager process is running
    Jun 30 11:20:04 server postfix/smtpd[19648]: connect from client-80-3-137-24.bsh-bng-013.adsl.virginmedia.net[80.3.137.24]
    Jun 30 11:20:05 server postfix/smtpd[19648]: disconnect from client-80-3-137-24.bsh-bng-013.adsl.virginmedia.net[80.3.137.24]
    Jun 30 11:20:05 server zimbramon[19258]: 19258:info: 2010-06-30 11:20:01, STATUS: server.gmobility.com: antispam: Running
    Jun 30 11:20:05 server zimbramon[19258]: 19258:info: 2010-06-30 11:20:01, STATUS: server.gmobility.com: antivirus: Running
    Jun 30 11:20:05 server zimbramon[19258]: 19258:info: 2010-06-30 11:20:01, STATUS: server.gmobility.com: ldap: Running
    Jun 30 11:20:05 server zimbramon[19258]: 19258:info: 2010-06-30 11:20:01, STATUS: server.gmobility.com: logger: Running
    Jun 30 11:20:05 server zimbramon[19258]: 19258:info: 2010-06-30 11:20:01, STATUS: server.gmobility.com: mailbox: Stopped
    Jun 30 11:20:05 server zimbramon[19258]: 19258:info: 2010-06-30 11:20:01, STATUS: server.gmobility.com: mta: Running
    Jun 30 11:20:05 server zimbramon[19258]: 19258:info: 2010-06-30 11:20:01, STATUS: server.gmobility.com: snmp: Running
    Jun 30 11:20:05 server zimbramon[19258]: 19258:info: 2010-06-30 11:20:01, STATUS: server.gmobility.com: spell: Running
    Jun 30 11:20:05 server zimbramon[19258]: 19258:info: 2010-06-30 11:20:01, STATUS: server.gmobility.com: stats: Running
    Jun 30 11:20:13 server zimbramon[24951]: 24951:info: zmmtaconfig: Skipping Configuration for server server.gmobility.com update.
    Jun 30 11:20:13 server zimbramon[24951]: 24951:info: zmmtaconfig: gs:server.gmobility.com ERROR: account.NO_SUCH_SERVER (no such server: server.gmobility.com)
    Jun 30 11:20:13 server zimbramon[24951]: 24951:info: zmmtaconfig: Sleeping...Key lookup failed.


    cat /etc/hosts
    # Do not remove the following line, or various programs
    # that require network functionality will fail.
    127.0.0.1 localhost.localdomain localhost
    10.1.1.211 server.gmobility.com
    10.1.1.211 Global Mobility Services - Complete Wireless Network Solutions Company

    cat /etc/resolve.conf
    search gmobility.com
    nameserver 10.1.1.211
    nameserver 68.94.156.1

    dig gmobility.com

    ; <<>> DiG 9.4.2 <<>> gmobility.com
    ;; global options: printcmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 39610
    ;; flags: qr aa rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 1, ADDITIONAL: 1

    ;; QUESTION SECTION:
    ;gmobility.com. IN A

    ;; ANSWER SECTION:
    gmobility.com. 86400 IN A 10.1.1.211

    ;; AUTHORITY SECTION:
    gmobility.com. 86400 IN NS server.gmobility.com.

    ;; ADDITIONAL SECTION:
    server.gmobility.com. 86400 IN A 10.1.1.211

    ;; Query time: 0 msec
    ;; SERVER: 10.1.1.211#53(10.1.1.211)
    ;; WHEN: Wed Jun 30 11:24:12 2010
    ;; MSG SIZE rcvd: 84



    dig gmobility.com mx
    ; <<>> DiG 9.4.2 <<>> gmobility.com mx
    ;; global options: printcmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 21143
    ;; flags: qr aa rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 1, ADDITIONAL: 2

    ;; QUESTION SECTION:
    ;gmobility.com. IN MX

    ;; ANSWER SECTION:
    gmobility.com. 86400 IN MX 10 mail.gmobility.com.

    ;; AUTHORITY SECTION:
    gmobility.com. 86400 IN NS server.gmobility.com.

    ;; ADDITIONAL SECTION:
    mail.gmobility.com. 86400 IN A 10.1.1.211
    server.gmobility.com. 86400 IN A 10.1.1.211

    ;; Query time: 0 msec
    ;; SERVER: 10.1.1.211#53(10.1.1.211)
    ;; WHEN: Wed Jun 30 11:23:46 2010
    ;; MSG SIZE rcvd: 105


    host gmobility.com
    gmobility.com has address 10.1.1.211
    gmobility.com mail is handled by 10 mail.gmobility.com.

  2. #2
    phoenix is online now Zimbra Consultant & Moderator
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    Default

    Well, for starters your hosts file is incorrect and should only contain the following lines:

    Code:
    127.0.0.1 localhost.localdomain localhost
    10.1.1.211 server.gmobility.com server
    You should also have only one DNS server listed in your resolv.conf and it should be like this:

    Code:
    search gmobility.com
    nameserver 10.1.1.211
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    ayush1440 is offline Loyal Member
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    Default

    Thank you for replying Sir,

    But everything is working with same configuration. No change in configuration. sudden it stop.

    anyway I will correction as par your guide and check it out if problem is solve or not.

    Thank you so much.

  4. #4
    phoenix is online now Zimbra Consultant & Moderator
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    In addition, your external DNS records are also incorrect. The following is the response I get:

    Code:
    dig @68.94.156.1 gmobility.com any
    
    ; <<>> DiG 9.6.1-P3 <<>> @68.94.156.1 gmobility.com any
    ; (1 server found)
    ;; global options: +cmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 13751
    ;; flags: qr rd ra; QUERY: 1, ANSWER: 6, AUTHORITY: 0, ADDITIONAL: 0
    
    ;; QUESTION SECTION:
    ;gmobility.com.                 IN      ANY
    
    ;; ANSWER SECTION:
    gmobility.com.          7200    IN      MX      10 gmobility.com.
    gmobility.com.          7200    IN      MX      20 ddnetworks.com.
    gmobility.com.          7200    IN      SOA     NS77.WORLDNIC.com. namehost.WORLDNIC.com. 110051300 10800 3600 604800 3600
    gmobility.com.          7200    IN      A       66.167.99.244
    gmobility.com.          7200    IN      NS      ns78.WORLDNIC.com.
    gmobility.com.          7200    IN      NS      NS77.WORLDNIC.com.
    
    ;; Query time: 258 msec
    ;; SERVER: 68.94.156.1#53(68.94.156.1)
    ;; WHEN: Wed Jun 30 19:24:02 2010
    ;; MSG SIZE  rcvd: 182
    The highlighted lines in that output should have the FQDN of a mail server in there and not your domain name, you would also need to add an A records for the MX record that has a priority of 20.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  5. #5
    ayush1440 is offline Loyal Member
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    Quote Originally Posted by phoenix View Post
    Well, for starters your hosts file is incorrect and should only contain the following lines:

    Code:
    127.0.0.1 localhost.localdomain localhost
    10.1.1.211 server.gmobility.com server
    You should also have only one DNS server listed in your resolv.conf and it should be like this:

    Code:
    search gmobility.com
    nameserver 10.1.1.211
    I changed configuration files and restart the server but problem is same.

    When I run zmcontrol status
    Unable to determine enabled services from ldap.
    Enabled services read from cache. Service list may be inaccurate.
    Host server.gmobility.com
    antispam Running
    antivirus Running
    ldap Running
    logger Running
    mailbox Stopped
    zmmailboxdctl is not running.
    mta Running
    snmp Running
    spell Running
    stats Running


    Please help me ASAP.

    Thanks

  6. #6
    phoenix is online now Zimbra Consultant & Moderator
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    Just for confirmation, run the following commands on the Zimbra server and post the output here:

    Code:
    cat /etc/resolv.conf
    cat /etc/hosts
    dig yourdomain.com mx
    dig yourdomain.com any
    host `hostname` <- use that exact command with backticks not single quotes
    Have you done any updates to the operating system or any part of Zimbra? What happened on your server when this problem occurred?

    Shutdown Zimbra then check to see if there's any zimbra processes still running and kill them if they are. When you've done that restart Zimbra and post the output from the log files here.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  7. #7
    ayush1440 is offline Loyal Member
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    [QUOTE=phoenix;188792]Just for confirmation, run the following commands on the Zimbra server and post the output here:


    cat /etc/resolv.conf
    search gmobility.com
    nameserver 10.1.1.211

    cat /etc/hosts
    # Do not remove the following line, or various programs
    # that require network functionality will fail.
    127.0.0.1 localhost.localdomain localhost
    10.1.1.211 server.gmobility.com server


    dig gmobility.com mx
    # Do not remove the following line, or various programs
    # that require network functionality will fail.
    127.0.0.1 localhost.localdomain localhost
    10.1.1.211 server.gmobility.com server
    #10.1.1.211 Global Mobility Services - Complete Wireless Network Solutions Company
    [root@server ~]# dig gmobility.com mx

    ; <<>> DiG 9.4.2 <<>> gmobility.com mx
    ;; global options: printcmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 59001
    ;; flags: qr aa rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 1, ADDITIONAL: 2

    ;; QUESTION SECTION:
    ;gmobility.com. IN MX

    ;; ANSWER SECTION:
    gmobility.com. 86400 IN MX 10 mail.gmobility.com.

    ;; AUTHORITY SECTION:
    gmobility.com. 86400 IN NS server.gmobility.com.

    ;; ADDITIONAL SECTION:
    mail.gmobility.com. 86400 IN A 10.1.1.211
    server.gmobility.com. 86400 IN A 10.1.1.211

    ;; Query time: 0 msec
    ;; SERVER: 10.1.1.211#53(10.1.1.211)
    ;; WHEN: Wed Jun 30 13:18:21 2010
    ;; MSG SIZE rcvd: 105



    dig gmobility.com any

    ; <<>> DiG 9.4.2 <<>> gmobility.com any
    ;; global options: printcmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 57323
    ;; flags: qr aa rd ra; QUERY: 1, ANSWER: 4, AUTHORITY: 0, ADDITIONAL: 2

    ;; QUESTION SECTION:
    ;gmobility.com. IN ANY

    ;; ANSWER SECTION:
    gmobility.com. 86400 IN MX 10 mail.gmobility.com.
    gmobility.com. 86400 IN SOA server.gmobility.com. hostmaster.gmobility.com. 64 14400 3600 604800 86400
    gmobility.com. 86400 IN NS server.gmobility.com.
    gmobility.com. 86400 IN A 10.1.1.211

    ;; ADDITIONAL SECTION:
    mail.gmobility.com. 86400 IN A 10.1.1.211
    server.gmobility.com. 86400 IN A 10.1.1.211

    ;; Query time: 0 msec
    ;; SERVER: 10.1.1.211#53(10.1.1.211)
    ;; WHEN: Wed Jun 30 13:19:04 2010
    ;; MSG SIZE rcvd: 168

    Have you done any updates to the operating system or any part of Zimbra?
    No. Nothing I changed in server.

    What happened on your server when this problem occurred?
    I cannot open my email on web browser so i just check it out then i found this problem.





    Shutdown Zimbra then check to see if there's any zimbra processes still running and kill them if they are. When you've done that restart Zimbra and post the output from the log files here.

    Jun 30 13:24:04 server zimbramon[23445]: 23445:info: 2010-06-30 13:24:01, STATUS: server.gmobility.com: antispam: Stopped
    Jun 30 13:24:04 server zimbramon[23445]: 23445:info: 2010-06-30 13:24:01, STATUS: server.gmobility.com: antivirus: Stopped
    Jun 30 13:24:04 server zimbramon[23445]: 23445:info: 2010-06-30 13:24:01, STATUS: server.gmobility.com: ldap: Stopped
    Jun 30 13:24:04 server zimbramon[23445]: 23445:info: 2010-06-30 13:24:01, STATUS: server.gmobility.com: logger: Stopped
    Jun 30 13:24:04 server zimbramon[23445]: 23445:info: 2010-06-30 13:24:01, STATUS: server.gmobility.com: mailbox: Stopped
    Jun 30 13:24:04 server zimbramon[23445]: 23445:info: 2010-06-30 13:24:01, STATUS: server.gmobility.com: mta: Stopped
    Jun 30 13:24:04 server zimbramon[23445]: 23445:info: 2010-06-30 13:24:01, STATUS: server.gmobility.com: snmp: Stopped
    Jun 30 13:24:04 server zimbramon[23445]: 23445:info: 2010-06-30 13:24:01, STATUS: server.gmobility.com: spell: Stopped
    Jun 30 13:24:04 server zimbramon[23445]: 23445:info: 2010-06-30 13:24:01, STATUS: server.gmobility.com: stats: Stopped


    Jun 30 13:24:50 server zimbramon[23856]: 23856:info: Starting services initiated by zmcontrol
    Jun 30 13:24:50 server slapd[23927]: @(#) $OpenLDAP: slapd 2.3.43 (Dec 3 2008 10:41:57) $ build@build20.lab.zimbra.com:/home/build/p4/FRANKLIN/ThirdParty/openldap/openld ap-2.3.43.7z/servers/slapd
    Jun 30 13:24:51 server slapd[23928]: slapd starting
    Jun 30 13:24:57 server zimbramon[23856]: 23856:info: Rewriting configs antispam amavis antivirus amavis webxml mailbox amavis antispam antivirus mta sasl
    Jun 30 13:25:06 server zimbramon[23969]: 23969:info: zmmtaconfig: Skipping Configuration for server server.gmobility.com update.
    Jun 30 13:25:06 server zimbramon[23969]: 23969:info: zmmtaconfig: gs:server.gmobility.com ERROR: account.NO_SUCH_SERVER (no such server: server.gmobility.com)
    Jun 30 13:25:06 server zimbramon[23969]: 23969:info: zmmtaconfig: Key lookup failed.
    Jun 30 13:25:06 server zimbramon[23969]: 23969:crit: zmmtaconfig: shutting down
    Jun 30 13:25:06 server zimbramon[23856]: 23856:info: Starting logger via zmcontrol
    Jun 30 13:25:07 server zimbramon[23856]: 23856:info: Starting mailbox via zmcontrol
    Jun 30 13:25:08 server zimbramon[24408]: 24408:info: zmmtaconfig: zmmtaconfig started on server.gmobility.com with loglevel=3 pid=24408
    Jun 30 13:25:10 server zmmailboxdmgr[24591]: status requested
    Jun 30 13:25:10 server zmmailboxdmgr[24591]: stale pid 14201 found in /opt/zimbra/log/zmmailboxd_manager.pid: No such process
    Jun 30 13:25:10 server zmmailboxdmgr[24591]: assuming no other instance is running
    Jun 30 13:25:10 server zmmailboxdmgr[24591]: file /opt/zimbra/log/zmmailboxd.pid does not exist
    Jun 30 13:25:10 server zmmailboxdmgr[24591]: assuming no other instance is running
    Jun 30 13:25:10 server zmmailboxdmgr[24591]: no manager process is running
    Jun 30 13:25:10 server zmmailboxdmgr[24598]: start requested
    Jun 30 13:25:10 server zmmailboxdmgr[24598]: checking if another instance of manager is already running
    Jun 30 13:25:10 server zmmailboxdmgr[24598]: stale pid 14201 found in /opt/zimbra/log/zmmailboxd_manager.pid: No such process
    Jun 30 13:25:10 server zmmailboxdmgr[24598]: assuming no other instance is running
    Jun 30 13:25:10 server zmmailboxdmgr[24598]: file /opt/zimbra/log/zmmailboxd.pid does not exist
    Jun 30 13:25:10 server zmmailboxdmgr[24598]: assuming no other instance is running
    Jun 30 13:25:10 server zmmailboxdmgr[24599]: wrote manager pid 24599 to /opt/zimbra/log/zmmailboxd_manager.pid
    Jun 30 13:25:10 server zmmailboxdmgr[24600]: wrote java pid 24600 to /opt/zimbra/log/zmmailboxd_java.pid
    Jun 30 13:25:10 server zmmailboxdmgr[24599]: manager started mailboxd/JVM with pid 24600
    Jun 30 13:25:10 server zimbramon[23856]: 23856:info: Starting antispam via zmcontrol
    Jun 30 13:25:11 server amavis[24658]: starting. /opt/zimbra/amavisd/sbin/amavisd at server.gmobility.com amavisd-new-2.5.4 (20080312), Unicode aware, LANG="C"
    Jun 30 13:25:11 server amavis[24658]: user=502, EUID: 502 (502); group=, EGID: 502 503 502 5 4 (502 503 502 5 4)
    Jun 30 13:25:11 server amavis[24658]: Perl version 5.008008
    Jun 30 13:25:11 server amavis[24658]: SpamControl: init_pre_chroot done
    Jun 30 13:25:11 server amavis[24679]: Net::Server: Process Backgrounded
    Jun 30 13:25:11 server amavis[24679]: Net::Server: 2010/06/30-13:25:11 Amavis (type Net::Server::PreForkSimple) starting! pid(24679)
    Jun 30 13:25:11 server amavis[24679]: Net::Server: Binding to UNIX socket file /opt/zimbra/data/amavisd/amavisd.sock using SOCK_STREAM
    Jun 30 13:25:11 server amavis[24679]: Net::Server: Binding to TCP port 10024 on host 127.0.0.1
    Jun 30 13:25:11 server amavis[24679]: Net::Server: Group Not Defined. Defaulting to EGID '502 503 502 5 4'
    Jun 30 13:25:11 server amavis[24679]: Net::Server: User Not Defined. Defaulting to EUID '502'
    Jun 30 13:25:11 server amavis[24679]: Module Amavis::Conf 2.094
    Jun 30 13:25:11 server amavis[24679]: Module Archive::Zip 1.26
    Jun 30 13:25:11 server amavis[24679]: Module Compress::Zlib 1.42
    Jun 30 13:25:11 server amavis[24679]: Module Convert::TNEF 0.17
    Jun 30 13:25:11 server amavis[24679]: Module Convert::UUlib 1.12
    Jun 30 13:25:11 server amavis[24679]: Module DBD::mysql 4.010
    Jun 30 13:25:11 server amavis[24679]: Module DBI 1.607
    Jun 30 13:25:11 server amavis[24679]: Module DB_File 1.817
    Jun 30 13:25:11 server amavis[24679]: Module Digest::MD5 2.36
    Jun 30 13:25:11 server amavis[24679]: Module Digest::SHA1 2.11
    Jun 30 13:25:11 server amavis[24679]: Module IO::Socket::INET6 2.51
    Jun 30 13:25:11 server amavis[24679]: Module MIME::Entity 5.426
    Jun 30 13:25:11 server amavis[24679]: Module MIME::Parser 5.426
    Jun 30 13:25:11 server amavis[24679]: Module MIME::Tools 5.426
    Jun 30 13:25:11 server amavis[24679]: Module Mail::Header 2.04
    Jun 30 13:25:11 server amavis[24679]: Module Mail::Internet 2.04
    Jun 30 13:25:11 server amavis[24679]: Module Mail::SpamAssassin 3.002005
    Jun 30 13:25:11 server amavis[24679]: Module Net:NS 0.65
    Jun 30 13:25:11 server amavis[24679]: Module Net::LDAP 0.39
    Jun 30 13:25:11 server amavis[24679]: Module Net::Server 0.97
    Jun 30 13:25:11 server amavis[24679]: Module Time::HiRes 1.9719
    Jun 30 13:25:11 server amavis[24679]: Module URI 1.37
    Jun 30 13:25:11 server amavis[24679]: Module Unix::Syslog 1.1
    Jun 30 13:25:11 server amavis[24679]: Amavis:B code NOT loaded
    Jun 30 13:25:11 server amavis[24679]: Amavis::Cache code NOT loaded
    Jun 30 13:25:11 server amavis[24679]: SQL base code NOT loaded
    Jun 30 13:25:11 server amavis[24679]: SQL::Log code NOT loaded
    Jun 30 13:25:11 server amavis[24679]: SQL::Quarantine NOT loaded
    Jun 30 13:25:11 server amavis[24679]: Lookup::SQL code NOT loaded
    Jun 30 13:25:11 server amavis[24679]: Lookup::LDAP code loaded
    Jun 30 13:25:11 server amavis[24679]: AM.PDP-in proto code loaded
    Jun 30 13:25:11 server amavis[24679]: SMTP-in proto code loaded
    Jun 30 13:25:11 server amavis[24679]: Courier proto code NOT loaded
    Jun 30 13:25:11 server amavis[24679]: SMTP-out proto code loaded
    Jun 30 13:25:11 server amavis[24679]: Pipe-out proto code NOT loaded
    Jun 30 13:25:11 server amavis[24679]: BSMTP-out proto code NOT loaded
    Jun 30 13:25:11 server amavis[24679]: Local-out proto code loaded
    Jun 30 13:25:11 server amavis[24679]: OS_Fingerprint code NOT loaded
    Jun 30 13:25:11 server amavis[24679]: ANTI-VIRUS code loaded
    Jun 30 13:25:11 server amavis[24679]: ANTI-SPAM code loaded
    Jun 30 13:25:11 server amavis[24679]: ANTI-SPAM-SA code loaded
    Jun 30 13:25:11 server amavis[24679]: Unpackers code loaded
    Jun 30 13:25:11 server amavis[24679]: Found $file at /usr/bin/file
    Jun 30 13:25:11 server amavis[24679]: No $dspam, not using it
    Jun 30 13:25:11 server amavis[24679]: No $altermime, not using it
    Jun 30 13:25:11 server amavis[24679]: Internal decoder for .mail
    Jun 30 13:25:11 server amavis[24679]: Internal decoder for .asc
    Jun 30 13:25:11 server amavis[24679]: Internal decoder for .uue
    Jun 30 13:25:11 server amavis[24679]: Internal decoder for .hqx
    Jun 30 13:25:11 server amavis[24679]: Internal decoder for .ync
    Jun 30 13:25:11 server amavis[24679]: No decoder for .F tried: unfreeze, freeze -d, melt, fcat
    Jun 30 13:25:11 server amavis[24679]: Found decoder for .Z at /usr/bin/gzip -d
    Jun 30 13:25:11 server amavis[24679]: Found decoder for .gz at /usr/bin/gzip -d
    Jun 30 13:25:11 server amavis[24679]: Found decoder for .bz2 at /usr/bin/bzip2 -d
    Jun 30 13:25:11 server amavis[24679]: No decoder for .lzo tried: lzop -d
    Jun 30 13:25:11 server amavis[24679]: Found decoder for .rpm at /usr/bin/rpm2cpio
    Jun 30 13:25:11 server amavis[24679]: Found decoder for .cpio at /usr/bin/pax
    Jun 30 13:25:11 server amavis[24679]: Found decoder for .tar at /usr/bin/pax
    Jun 30 13:25:11 server amavis[24679]: Found decoder for .deb at /usr/bin/ar
    Jun 30 13:25:11 server amavis[24679]: Internal decoder for .zip
    Jun 30 13:25:11 server amavis[24679]: No decoder for .7z tried: 7zr, 7za, 7z
    Jun 30 13:25:11 server amavis[24679]: No decoder for .rar tried: rar, unrar
    Jun 30 13:25:11 server amavis[24679]: No decoder for .arj tried: arj, unarj
    Jun 30 13:25:11 server amavis[24679]: No decoder for .arc tried: nomarch, arc
    Jun 30 13:25:11 server amavis[24679]: No decoder for .zoo tried: zoo, unzoo
    Jun 30 13:25:11 server amavis[24679]: No decoder for .lha tried: lha
    Jun 30 13:25:11 server amavis[24679]: No decoder for .cab tried: cabextract
    Jun 30 13:25:11 server amavis[24679]: No decoder for .tnef tried: tnef
    Jun 30 13:25:11 server amavis[24679]: Internal decoder for .tnef
    Jun 30 13:25:11 server amavis[24679]: No decoder for .exe tried: rar, unrar; lha; arj, unarj
    Jun 30 13:25:11 server amavis[24679]: Using primary internal av scanner code for ClamAV-clamd
    Jun 30 13:25:11 server amavis[24679]: SpamControl: initializing Mail::SpamAssassin
    Jun 30 13:25:11 server zimbramon[23856]: 23856:info: Starting antivirus via zmcontrol
    Jun 30 13:25:13 server clamd[24771]: clamd daemon 0.96 (OS: linux-gnu, ARCH: i386, CPU: i686)
    Jun 30 13:25:13 server clamd[24771]: Log file size limited to 20971520 bytes.
    Jun 30 13:25:13 server clamd[24771]: Reading databases from /opt/zimbra/data/clamav/db
    Jun 30 13:25:13 server clamd[24771]: Not loading PUA signatures.
    Jun 30 13:25:13 server zmmailboxdmgr[24599]: manager woke up from wait on mailboxd/JVM with pid 24600
    Jun 30 13:25:13 server zmmailboxdmgr[24599]: manager started mailboxd/JVM with pid 24788
    Jun 30 13:25:13 server amavis[24679]: SpamControl: init_pre_fork done
    Jun 30 13:25:13 server zmmailboxdmgr[24788]: wrote java pid 24788 to /opt/zimbra/log/zmmailboxd_java.pid
    Jun 30 13:25:19 server clamd[24771]: Loaded 803272 signatures.
    Jun 30 13:25:19 server clamd[24771]: TCP: Bound to port 3310
    Jun 30 13:25:19 server clamd[24771]: TCP: Setting connection queue length to 15
    Jun 30 13:25:19 server clamd[24878]: Limits: Global size limit set to 512000000 bytes.
    Jun 30 13:25:19 server clamd[24878]: Limits: File size limit set to 512000000 bytes.
    Jun 30 13:25:19 server clamd[24878]: Limits: Recursion level limit set to 16.
    Jun 30 13:25:19 server clamd[24878]: Limits: Files limit set to 10000.
    Jun 30 13:25:19 server clamd[24878]: Archive support enabled.
    Jun 30 13:25:19 server clamd[24878]: Archive: Blocking encrypted archives.
    Jun 30 13:25:19 server clamd[24878]: Algorithmic detection enabled.
    Jun 30 13:25:19 server clamd[24878]: Portable Executable support enabled.
    Jun 30 13:25:19 server clamd[24878]: ELF support enabled.
    Jun 30 13:25:19 server clamd[24878]: Mail files support enabled.
    Jun 30 13:25:19 server clamd[24878]: OLE2 support enabled.
    Jun 30 13:25:19 server clamd[24878]: PDF support enabled.
    Jun 30 13:25:19 server clamd[24878]: HTML support enabled.
    Jun 30 13:25:19 server clamd[24878]: Self checking every 600 seconds.
    Jun 30 13:25:20 server zmmailboxdmgr[24599]: manager woke up from wait on mailboxd/JVM with pid 24788
    Jun 30 13:25:20 server zmmailboxdmgr[24599]: mailboxd/JVM exited twice in 7 seconds (tolerance=60)
    Jun 30 13:25:22 server zimbramon[24408]: 24408:info: zmmtaconfig: Skipping Configuration for server server.gmobility.com update.
    Jun 30 13:25:22 server zimbramon[24408]: 24408:info: zmmtaconfig: gs:server.gmobility.com ERROR: account.NO_SUCH_SERVER (no such server: server.gmobility.com)
    Jun 30 13:25:22 server zimbramon[24408]: 24408:info: zmmtaconfig: Sleeping...Key lookup failed.
    Jun 30 13:25:23 server zimbramon[23856]: 23856:info: Starting snmp via zmcontrol
    Jun 30 13:25:23 server zimbramon[23856]: 23856:info: Starting spell via zmcontrol
    Jun 30 13:25:23 server zimbramon[23856]: 23856:info: Starting mta via zmcontrol
    Jun 30 13:25:32 server zimbramon[25017]: 25017:info: zmmtaconfig: Skipping Configuration for server server.gmobility.com update.
    Jun 30 13:25:32 server zimbramon[25017]: 25017:info: zmmtaconfig: gs:server.gmobility.com ERROR: account.NO_SUCH_SERVER (no such server: server.gmobility.com)
    Jun 30 13:25:32 server zimbramon[25017]: 25017:info: zmmtaconfig: Key lookup failed.
    Jun 30 13:25:32 server zimbramon[25017]: 25017:crit: zmmtaconfig: shutting down
    Jun 30 13:25:33 server postfix/postfix-script[25476]: warning: not owned by root: /opt/zimbra/postfix-2.4.7.5z/conf/master.cf.in
    Jun 30 13:25:33 server postfix/postfix-script[25490]: starting the Postfix mail system
    Jun 30 13:25:33 server postfix/master[25491]: daemon started -- version 2.4.7, configuration /opt/zimbra/postfix-2.4.7.5z/conf
    Jun 30 13:25:33 server postfix/qmgr[25498]: 363683AB001E: from=<ms0041@att.com>, size=6737, nrcpt=1 (queue active)
    Jun 30 13:25:33 server postfix/qmgr[25498]: 67A2F3AB000C: from=<sreevatsava@3coresystems.com>, size=11603, nrcpt=1 (queue active)
    Jun 30 13:25:33 server postfix/qmgr[25498]: B179B3AB000B: from=<hp222v@att.com>, size=10944, nrcpt=2 (queue active)
    Jun 30 13:25:33 server postfix/lmtp[25502]: connect to server.gmobility.com[10.1.1.211]: Connection refused (port 7025)
    Jun 30 13:25:33 server postfix/lmtp[25503]: connect to server.gmobility.com[10.1.1.211]: Connection refused (port 7025)
    Jun 30 13:25:33 server postfix/lmtp[25506]: connect to server.gmobility.com[10.1.1.211]: Connection refused (port 7025)
    Jun 30 13:25:33 server saslauthd[25497]: detach_tty : master pid is: 25497
    Jun 30 13:25:33 server saslauthd[25497]: ipc_init : listening on socket: /opt/zimbra/cyrus-sasl-2.1.22.3z/state/mux
    Jun 30 13:25:33 server postfix/lmtp[25502]: 363683AB001E: to=<roohi@gmobility.com>, relay=none, delay=3397, delays=3397/0.04/0/0, dsn=4.4.1, status=deferred (connect to server .gmobility.com[10.1.1.211]: Connection refused)
    Jun 30 13:25:33 server zimbramon[23856]: 23856:info: Starting stats via zmcontrol
    Jun 30 13:25:33 server postfix/lmtp[25503]: 67A2F3AB000C: to=<roohi@gmobility.com>, relay=none, delay=8991, delays=8991/0.02/0/0, dsn=4.4.1, status=deferred (connect to server .gmobility.com[10.1.1.211]: Connection refused)
    Jun 30 13:25:33 server postfix/lmtp[25506]: B179B3AB000B: to=<dipesh@gmobility.com>, relay=none, delay=9037, delays=9037/0.02/0/0, dsn=4.4.1, status=deferred (connect to serve r.gmobility.com[10.1.1.211]: Connection refused)
    Jun 30 13:25:33 server postfix/lmtp[25506]: B179B3AB000B: to=<roohi@gmobility.com>, relay=none, delay=9037, delays=9037/0.02/0/0, dsn=4.4.1, status=deferred (connect to server .gmobility.com[10.1.1.211]: Connection refused)
    Jun 30 13:25:34 server zimbramon[24408]: 24408:info: zmmtaconfig: Skipping Configuration for server server.gmobility.com update.
    Jun 30 13:25:34 server zimbramon[24408]: 24408:info: zmmtaconfig: gs:server.gmobility.com ERROR: account.NO_SUCH_SERVER (no such server: server.gmobility.com)
    Jun 30 13:25:34 server zimbramon[24408]: 24408:info: zmmtaconfig: Sleeping...Key lookup failed.
    Jun 30 13:25:48 server zimbramon[24408]: 24408:info: zmmtaconfig: Skipping Configuration for server server.gmobility.com update.
    Jun 30 13:25:48 server zimbramon[24408]: 24408:info: zmmtaconfig: gs:server.gmobility.com ERROR: account.NO_SUCH_SERVER (no such server: server.gmobility.com)
    Jun 30 13:25:48 server zimbramon[24408]: 24408:info: zmmtaconfig: Sleeping...Key lookup failed.

  8. #8
    ayush1440 is offline Loyal Member
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    Hello,

    I am trying to update zimbra 5.0.23 on current version but it has also show some error.

    error is

    Do you want to verify message store database integrity? [Y]
    Verifying integrity of message store databases. This may take a while.
    mysqld is alive
    No errors found

    Do you want to verify logger database integrity? [Y]
    Verifying integrity of logger database. This may take a while.
    mysqld is alive
    Logger Database errors found.
    /opt/zimbra/logger/mysql/bin/mysqlcheck --defaults-file=/opt/zimbra/conf/my.logger.cnf -S /opt/zimbra/logger/db/mysql.sock --silent -u root --password=D.IhR0.dXJG0GFgXY8q0zxlRZ0ozj --auto-repair --databases mysql zimbra_logger
    zimbra_logger.processing_history
    warning : 3 clients are using or haven't closed the table properly
    zimbra_logger.service_status
    warning : 3 clients are using or haven't closed the table properly


    Is this main issue regarding current issue which i already mentioned above. ?

    Please reply, I am stuck here.

    Thanks

  9. #9
    phoenix is online now Zimbra Consultant & Moderator
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    Is your certificate likely to have expired? When did you last renew it and do you have a self signed certificate or commercial one? You can try regenerating a new certificate with the instructions here: Administration Console and CLI Certificate Tools - Zimbra :: Wiki
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  10. #10
    ayush1440 is offline Loyal Member
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    Quote Originally Posted by phoenix View Post
    Is your certificate likely to have expired? When did you last renew it and do you have a self signed certificate or commercial one? You can try regenerating a new certificate with the instructions here: Administration Console and CLI Certificate Tools - Zimbra :: Wiki
    We have commercial certificates.

    For testing purpose, can you please tell me what is process to use default zimbra certificates?

    Thanks in advance.

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