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Thread: Zimbra AS/AV for Users from the same Server

  1. #11
    sdrury is offline Special Member
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    Thanks Bill - that has solved it for me.

    Regards,
    Sean.

  2. #12
    phoenix is online now Zimbra Consultant & Moderator
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    Quote Originally Posted by sdrury View Post
    Thanks Bill - that has solved it for me.
    Glad you've fixed it.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #13
    ewilen's Avatar
    ewilen is offline Moderator
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  4. #14
    PRL
    PRL is offline Intermediate Member
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    I have voted for bug 44384. I agree with some of the comments posted in this bug. This was NOT a problem for us until we upgraded to 6.0.7. I don't believe removing the X-Originating-IP is a very good long-term solution either.

  5. #15
    grafiky is offline Active Member
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    Hi Phoenix,

    We are having same problem. With the defaults values of AS/AV it happens, with the values os phoenix 66/25 of course it happens. If I change values to 90/50 it doesn't happens.

    I'm posting header of a case (today). If I send a message from my house, my laptop, my outlook (with zimbra connector) to my partners in my company (same domain) all of the get the mail in JUNK. If I send the same message from my office, my desktop, my outlook (with zimbra connector) It is OK.

    Why? Which is the diference? As I have seen: "X-Originating-IP"

    If I send from my office and the connection with Zimbra Server is local the mail goes to the inbox, if I send from my house (or any other place) and the connection with the Zimbra Server is through internet the mails go to JUNK.

    How to solve it? What happend if we host Zimbra Servers and our clients always connect through internet? All their message will go to spam? It doesn't have sense.

    --- --- MESSAGE SENT FROM MY HOUSE --- --- HEADER BEGIN ---
    X-Zimbra-ItemId: 231569
    X-Zimbra-FolderId: 4
    X-Zimbra-Tags:
    X-Zimbra-Flags: u
    X-Zimbra-Received: 1338542739000
    X-Zimbra-Modified: 1338542740000
    X-Zimbra-Change: 261330
    X-Zimbra-Revision: 261330
    X-Zimbra-Conv: 231570
    Return-Path: rafabn@domain.com
    Received: from mail01.domain.com (LHLO mail01.domain.com) (192.168.2.199) by
    mail01.domain.com with LMTP; Fri, 1 Jun 2012 11:25:39 +0200 (CEST)
    Received: from localhost (localhost [127.0.0.1])
    by mail01.domain.com (Postfix) with ESMTP id C74BE486404;
    Fri, 1 Jun 2012 11:25:39 +0200 (CEST)
    X-Virus-Scanned: amavisd-new at domain.com
    X-Spam-Flag: YES
    X-Spam-Score: 8.263 -- Why?
    X-Spam-Level: ********
    X-Spam-Status: Yes, score=8.263 tagged_above=-10 required=5
    tests=[BAYES_00=-1.9, DOS_OUTLOOK_TO_MX=2.845, HELO_NO_DOMAIN=0.001,
    HTML_MESSAGE=0.001, MIME_HTML_MOSTLY=0.428,
    RCVD_IN_BRBL_LASTEXT=1.449, RCVD_IN_PBL=3.335, RCVD_IN_RP_RNBL=1.31,
    RCVD_IN_SORBS_DUL=0.001, RDNS_NONE=0.793] autolearn=no
    Received: from mail01.domain.com ([127.0.0.1])
    by localhost (mail01.domain.com [127.0.0.1]) (amavisd-new, port 10024)
    with ESMTP id GJSpr8OQJ+ky; Fri, 1 Jun 2012 11:25:39 +0200 (CEST)
    Received: from mail01.domain.com (mail01.domain.com [192.168.2.199])
    by mail01.domain.com (Postfix) with ESMTP id 51951486402;
    Fri, 1 Jun 2012 11:25:39 +0200 (CEST)
    From: "Rafael Blasco" <rafabn@domain.com>
    To: <dpto_sistems@domain.com>,
    <dpto_support@domain.com>
    Subject: =?iso-8859-1?Q?=BFA_qui=E9n_le_llega_al_junk=3F?=
    Date: Fri, 1 Jun 2012 11:25:39 +0200 (CEST)
    Message-ID: <81e907a0.00000c48.00000003@F8SN>
    MIME-Version: 1.0
    Content-Type: multipart/alternative;
    boundary="----=_NextPart_000_00EE_01CD3FE9.45AFA040"
    X-Mailer: Microsoft Outlook 14.0
    X-Mailer: Zimbra 7.1.4_GA_2555 (ZimbraConnectorForOutlook/7.1.5.6368)
    Thread-Index: Ac0/2IFThHXQLMKHTcy3rsIF5ify2A==
    Content-Language: es
    X-Originating-IP: [83.42.146.140] --- this is a public IP not private

    This is a multipart message in MIME format.

    ------=_NextPart_000_00EE_01CD3FE9.45AFA040
    Content-Type: text/plain;
    charset="iso-8859-1"
    Content-Transfer-Encoding: 7bit

    123 probando


    ------=_NextPart_000_00EE_01CD3FE9.45AFA040
    Content-Type: text/html;
    charset="iso-8859-1"
    Content-Transfer-Encoding: quoted-printable

    <html xmlns:v=3D"urn:schemas-microsoft-com:vml" =
    xmlns:o=3D"urn:schemas-microsoft-com:office:office" =
    xmlns:w=3D"urn:schemas-microsoft-com:office:word" =
    xmlns:m=3D"http://schemas.microsoft.com/office/2004/12/omml" =
    xmlns=3D"http://www.w3.org/TR/REC-html40"><head><meta =
    http-equiv=3DContent-Type content=3D"text/html; =
    charset=3Diso-8859-1"><meta name=3DGenerator content=3D"Microsoft Word =
    14 (filtered medium)"><style><!--
    /* Font Definitions */
    @font-face
    {font-family:"Cambria Math";
    panose-1:2 4 5 3 5 4 6 3 2 4;}
    @font-face
    {font-family:Calibri;
    panose-1:2 15 5 2 2 2 4 3 2 4;}
    /* Style Definitions */
    p.MsoNormal, li.MsoNormal, div.MsoNormal
    {margin:0cm;
    margin-bottom:.0001pt;
    font-size:11.0pt;
    font-family:"Calibri","sans-serif";
    mso-fareast-language:EN-US;}
    a:link, span.MsoHyperlink
    {mso-style-priority:99;
    color:blue;
    text-decoration:underline;}
    a:visited, span.MsoHyperlinkFollowed
    {mso-style-priority:99;
    color:purple;
    text-decoration:underline;}
    span.EstiloCorreo17
    {mso-style-type:personal-compose;
    font-family:"Calibri","sans-serif";
    color:windowtext;}
    .MsoChpDefault
    {mso-style-type:export-only;
    font-family:"Calibri","sans-serif";
    mso-fareast-language:EN-US;}
    @page WordSection1
    {size:612.0pt 792.0pt;
    margin:70.85pt 3.0cm 70.85pt 3.0cm;}
    div.WordSection1
    {page:WordSection1;}
    --></style><!--[if gte mso 9]><xml>
    <o:shapedefaults v:ext=3D"edit" spidmax=3D"1026" />
    </xml><![endif]--><!--[if gte mso 9]><xml>
    <o:shapelayout v:ext=3D"edit">
    <o:idmap v:ext=3D"edit" data=3D"1" />
    </o:shapelayout></xml><![endif]--></head><body lang=3DES link=3Dblue =
    vlink=3Dpurple><div class=3DWordSection1><p class=3DMsoNormal>123 =
    probando<o:p></o:p></p></div></body></html>
    ------=_NextPart_000_00EE_01CD3FE9.45AFA040--
    --- --- MESSAGE SENT FROM MY HOUSE --- --- HEADER END ---



    --- --- MESSAGE SENT FROM MY HOUSE --- --- HEADER BEGIN ---
    X-Zimbra-ItemId: 231576
    X-Zimbra-FolderId: 2
    X-Zimbra-Tags:
    X-Zimbra-Flags: u
    X-Zimbra-Received: 1338543275000
    X-Zimbra-Modified: 1338543275000
    X-Zimbra-Change: 261344
    X-Zimbra-Revision: 261344
    X-Zimbra-Conv: 231577
    Return-Path: rafabn@domain.com
    Received: from mail01.domain.com (LHLO mail01.domain.com) (192.168.2.199) by
    mail01.domain.com with LMTP; Fri, 1 Jun 2012 11:34:35 +0200 (CEST)
    Received: from localhost (localhost [127.0.0.1])
    by mail01.domain.com (Postfix) with ESMTP id 98D6E486408;
    Fri, 1 Jun 2012 11:34:35 +0200 (CEST)
    X-Virus-Scanned: amavisd-new at domain.com
    X-Spam-Flag: NO
    X-Spam-Score: 1.74 --- Why?
    X-Spam-Level: *
    X-Spam-Status: No, score=1.74 tagged_above=-10 required=5
    tests=[BAYES_00=-1.9, DOS_OUTLOOK_TO_MX=2.845, HELO_NO_DOMAIN=0.001,
    HTML_MESSAGE=0.001, RDNS_NONE=0.793] autolearn=no
    Received: from mail01.domain.com ([127.0.0.1])
    by localhost (mail01.domain.com [127.0.0.1]) (amavisd-new, port 10024)
    with ESMTP id lIjUuIDfkOhh; Fri, 1 Jun 2012 11:34:35 +0200 (CEST)
    Received: from mail01.domain.com (mail01.domain.com [192.168.2.199])
    by mail01.domain.com (Postfix) with ESMTP id 31C0F486406;
    Fri, 1 Jun 2012 11:34:35 +0200 (CEST)
    From: "Rafael Blasco" <rafabn@domain.com>
    To: <dpto_sistems@domain.com>,
    <dpto_suppport@domain.com>
    Subject: =?iso-8859-1?Q?2-_=BFA_qui=E9n_le_llega_al_junk=3F?=
    Date: Fri, 1 Jun 2012 11:34:35 +0200 (CEST)
    Message-ID: <afc3524f.000013d4.0000001d@RAFABN-PC>
    MIME-Version: 1.0
    Content-Type: multipart/alternative;
    boundary="----=_NextPart_000_00D2_01CD3FEA.7EC306A0"
    X-Mailer: Microsoft Outlook 14.0
    X-Mailer: Zimbra 7.1.4_GA_2555 (ZimbraConnectorForOutlook/7.1.5.6368)
    Thread-Index: Ac0/2bqq8FtL1dV1TcqmXLryqVaBBw==
    Content-Language: es
    X-Originating-IP: [172.20.254.64] -- this is a private IP not public

    This is a multipart message in MIME format.

    ------=_NextPart_000_00D2_01CD3FEA.7EC306A0
    Content-Type: text/plain;
    charset="iso-8859-1"
    Content-Transfer-Encoding: 7bit



    123 probando desde ofi


    ------=_NextPart_000_00D2_01CD3FEA.7EC306A0
    Content-Type: text/html;
    charset="iso-8859-1"
    Content-Transfer-Encoding: quoted-printable

    <html xmlns:v=3D"urn:schemas-microsoft-com:vml" =
    xmlns:o=3D"urn:schemas-microsoft-com:office:office" =
    xmlns:w=3D"urn:schemas-microsoft-com:office:word" =
    xmlns:m=3D"http://schemas.microsoft.com/office/2004/12/omml" =
    xmlns=3D"http://www.w3.org/TR/REC-html40"><head><meta =
    http-equiv=3DContent-Type content=3D"text/html; =
    charset=3Diso-8859-1"><meta name=3DGenerator content=3D"Microsoft Word =
    14 (filtered medium)"><style><!--
    /* Font Definitions */
    @font-face
    {font-family:"Cambria Math";
    panose-1:2 4 5 3 5 4 6 3 2 4;}
    @font-face
    {font-family:Calibri;
    panose-1:2 15 5 2 2 2 4 3 2 4;}
    /* Style Definitions */
    p.MsoNormal, li.MsoNormal, div.MsoNormal
    {margin:0cm;
    margin-bottom:.0001pt;
    font-size:11.0pt;
    font-family:"Calibri","sans-serif";
    mso-fareast-language:EN-US;}
    a:link, span.MsoHyperlink
    {mso-style-priority:99;
    color:blue;
    text-decoration:underline;}
    a:visited, span.MsoHyperlinkFollowed
    {mso-style-priority:99;
    color:purple;
    text-decoration:underline;}
    span.EstiloCorreo17
    {mso-style-type:personal;
    font-family:"Calibri","sans-serif";
    color:windowtext;}
    span.EstiloCorreo18
    {mso-style-type:personal-reply;
    font-family:"Calibri","sans-serif";
    color:windowtext;}
    .MsoChpDefault
    {mso-style-type:export-only;
    font-size:10.0pt;}
    @page WordSection1
    {size:612.0pt 792.0pt;
    margin:70.85pt 3.0cm 70.85pt 3.0cm;}
    div.WordSection1
    {page:WordSection1;}
    --></style><!--[if gte mso 9]><xml>
    <o:shapedefaults v:ext=3D"edit" spidmax=3D"1026" />
    </xml><![endif]--><!--[if gte mso 9]><xml>
    <o:shapelayout v:ext=3D"edit">
    <o:idmap v:ext=3D"edit" data=3D"1" />
    </o:shapelayout></xml><![endif]--></head><body lang=3DES link=3Dblue =
    vlink=3Dpurple><div class=3DWordSection1><p =
    class=3DMsoNormal><o:p>&nbsp;</o:p></p><p class=3DMsoNormal>123 probando =
    desde ofi<o:p></o:p></p></div></body></html>
    ------=_NextPart_000_00D2_01CD3FEA.7EC306A0--
    --- --- MESSAGE SENT FROM MY HOUSE --- --- HEADER END ---

    Thanks

    Regards,
    Rafael

  6. #16
    phoenix is online now Zimbra Consultant & Moderator
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    Quote Originally Posted by grafiky View Post
    X-Spam-Score: 8.263 -- Why?
    The answer is the same as my reply above, you're IP is on a PBL - look at the spam test results:


    Quote Originally Posted by grafiky View Post
    X-Spam-Level: ********
    X-Spam-Status: Yes, score=8.263 tagged_above=-10 required=5
    tests=[BAYES_00=-1.9, DOS_OUTLOOK_TO_MX=2.845, HELO_NO_DOMAIN=0.001,
    HTML_MESSAGE=0.001, MIME_HTML_MOSTLY=0.428,
    RCVD_IN_BRBL_LASTEXT=1.449, RCVD_IN_PBL=3.335, RCVD_IN_RP_RNBL=1.31,
    RCVD_IN_SORBS_DUL=0.001, RDNS_NONE=0.793] autolearn=no

    Quote Originally Posted by grafiky View Post
    How to solve it? What happend if we host Zimbra Servers and our clients always connect through internet? All their message will go to spam? It doesn't have sense.
    They should submit mail through the correct Submission port which is Port 587 and they'll need to authenticate.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  7. #17
    grafiky is offline Active Member
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    Quote Originally Posted by phoenix View Post
    The answer is the same as my reply above, you're IP is on a PBL - look at the spam test results:
    Of course, it is a public-dynamic IP... I cannot do anything about.


    Quote Originally Posted by phoenix View Post
    They should submit mail through the correct Submission port which is Port 587 and they'll need to authenticate.
    As I am using Zimbra Connector, how could I made it? I mean, connector doesn't give us that chance. We have checked the box "use secure connection"

    Do I have to modify the connector?


    Thanks+regards
    Rafael

  8. #18
    ewilen's Avatar
    ewilen is offline Moderator
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    Right, if you're using ZCO, the answer is to see the bug I linked. Vote for the bug; submit a support request as well. Disable X-Originating-IP if you can.

    Also see comments 16, 17, and 22 in the bug. They might suggest a more elegant workaround, although I haven't tried anything along those lines.

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