can't send an email :(

[kallagan]

Hi

I have a open source version installed on a test server. It's a 3.1.4.GA migrated to a v4.

Migration worked fine. Everything worked.
But since yesterday, I get this each time I try to send an email :

msg - system failure: indexMessage caught IOException
com.zimbra.cs.service.ServiceException: system failure: indexMessage caught IOException
	at com.zimbra.cs.service.ServiceException.FAILURE(ServiceException.java:174)
	at com.zimbra.cs.index.Indexer.indexMessage(Indexer.java:161)
	at com.zimbra.cs.mailbox.Message.reindex(Message.java:439)
	at com.zimbra.cs.mailbox.Mailbox.endTransaction(Mailbox.java:4303)
	at com.zimbra.cs.mailbox.Mailbox.addMessageInternal(Mailbox.java:3262)
	at com.zimbra.cs.mailbox.Mailbox.addMessage(Mailbox.java:3042)
	at com.zimbra.cs.mailbox.Mailbox.addMessage(Mailbox.java:3014)
	at com.zimbra.cs.mailbox.MailSender.sendMimeMessage(MailSender.java:183)
	at com.zimbra.cs.mailbox.MailSender.sendMimeMessage(MailSender.java:119)
	at com.zimbra.cs.operation.SendMsgOperation.callback(SendMsgOperation.java:73)
	at com.zimbra.cs.operation.Operation.schedule(Operation.java:190)
	at com.zimbra.cs.service.mail.SendMsg.handle(SendMsg.java:109)
	at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:261)
	at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:162)
	at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:84)
	at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:223)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:709)
	at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:173)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
	at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
	at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)
	at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)
	at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)
	at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)
	at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:541)
	at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)
	at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:869)
	at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:667)
	at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527)
	at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80)
	at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684)
	at java.lang.Thread.run(Thread.java:595)
Caused by: java.io.IOException: Could not create index /opt/zimbra/index/0/3/index/0 (directory already exists)
	at com.zimbra.cs.index.MailboxIndex.openIndexWriter(MailboxIndex.java:906)
	at com.zimbra.cs.index.MailboxIndex.addDocument(MailboxIndex.java:349)
	at com.zimbra.cs.index.Indexer.addDocument(Indexer.java:354)
	at com.zimbra.cs.index.Indexer.addDocument(Indexer.java:324)
	at com.zimbra.cs.index.Indexer.indexMessage(Indexer.java:156)
	... 32 more
Caused by: java.io.FileNotFoundException: /opt/zimbra/index/0/3/index/0/segments (Permission denied)
	at java.io.RandomAccessFile.open(Native Method)
	at java.io.RandomAccessFile.<init>(RandomAccessFile.java:212)
	at org.apache.lucene.store.FSInputStream$Descriptor.<init>(FSDirectory.java:376)
	at org.apache.lucene.store.FSInputStream.<init>(FSDirectory.java:405)
	at org.apache.lucene.store.FSDirectory.openFile(FSDirectory.java:268)
	at org.apache.lucene.index.SegmentInfos.read(SegmentInfos.java:40)
	at org.apache.lucene.index.IndexWriter$1.doBody(IndexWriter.java:233)
	at org.apache.lucene.store.Lock$With.run(Lock.java:109)
	at org.apache.lucene.index.IndexWriter.<init>(IndexWriter.java:228)
	at org.apache.lucene.index.IndexWriter.<init>(IndexWriter.java:173)
	at com.zimbra.cs.index.MailboxIndex.openIndexWriter(MailboxIndex.java:887)
	... 36 more

code - service.FAILURE
method - ZmCsfeCommand.prototype.invoke
detail - soap:Receiver

anyone has an idea ?

(/opt/zimbra/index/0/3/index/0/segments (Permission denied))

[DGS_David]

Is there any messages in /var/log/zimbra.log ?

What are permissions of that directory and the parent?

David

[kallagan]

I just follow the reindex method seen on an other post and It worked.

sorry for posting too fast.