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Email sometimes goes first time, other times it doesn't
Hi All
This is a desperate plea just in case someone else has found a fix for this..
I have just updated to 6.0.7 hoping it would have eliminated my problem but it hasn't.
For a few days now, using the web client, I get this when trying to send a message to either an internal or external recipient..
Now if we click OK and then click Send again, the message goes and is delivered as expected.Code:method: SendMsgRequest msg: Invalid address: Paul Roberts . com.zimbra.cs.mailbox.MailSender$SafeSendFailedException: Invalid Addresses; chained exception is: com.sun.mail.smtp.SMTPAddressFailedException: 550 5.7.1 Unable to relay for paul.roberts@anheddau.co.uk code: mail.SEND_ABORTED_ADDRESS_FAILURE detail: soap:Sender trace: com.zimbra.cs.mailbox.MailServiceException: Invalid address: Paul Roberts . com.zimbra.cs.mailbox.MailSender$SafeSendFailedException: Invalid Addresses; chained exception is: com.sun.mail.smtp.SMTPAddressFailedException: 550 5.7.1 Unable to relay for paul.roberts@anheddau.co.uk ExceptionId:btpool0-17://smtp.anheddau.co.uk/service/soap/SendMsgRequest:1277193146761:a7037a84334a3cec Code:mail.SEND_ABORTED_ADDRESS_FAILURE Arg:(invalid, STR, "Paul Roberts ") at com.zimbra.cs.mailbox.MailServiceException.internal_SEND_FAILURE(MailServiceException.java:455) at com.zimbra.cs.mailbox.MailServiceException.SEND_ABORTED_ADDRESS_FAILURE(MailServiceException.java:459) at com.zimbra.cs.mailbox.MailSender.sendMimeMessage(MailSender.java:462) at com.zimbra.cs.mailbox.MailSender.sendMimeMessage(MailSender.java:309) at com.zimbra.cs.mailbox.MailSender.sendMimeMessage(MailSender.java:266) at com.zimbra.cs.service.mail.SendMsg.doSendMessage(SendMsg.java:189) at com.zimbra.cs.service.mail.SendMsg.handle(SendMsg.java:150) at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:420) at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:274) at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:158) at com.zimbra.soap.SoapServlet.doWork(SoapServlet.java:291) at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:212) at javax.servlet.http.HttpServlet.service(HttpServlet.java:727) at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:181) at javax.servlet.http.HttpServlet.service(HttpServlet.java:820) at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:511) at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1166) at com.zimbra.cs.servlet.SetHeaderFilter.doFilter(SetHeaderFilter.java:79) at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1157) at org.mortbay.servlet.UserAgentFilter.doFilter(UserAgentFilter.java:81) at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter.java:132) at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1157) at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:388) at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216) at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:182) at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:765) at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:418) at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:230) at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114) at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152) at org.mortbay.jetty.handler.rewrite.RewriteHandler.handle(RewriteHandler.java:230) at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152) at org.mortbay.jetty.handler.DebugHandler.handle(DebugHandler.java:77) at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152) at org.mortbay.jetty.Server.handle(Server.java:326) at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:543) at org.mortbay.jetty.HttpConnection$RequestHandler.content(HttpConnection.java:939) at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:755) at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:218) at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:405) at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:409) at org.mortbay.thread.BoundedThreadPool$PoolThread.run(BoundedThreadPool.java:451) Caused by: com.zimbra.cs.mailbox.MailSender$SafeSendFailedException: Invalid Addresses; chained exception is: com.sun.mail.smtp.SMTPAddressFailedException: 550 5.7.1 Unable to relay for paul.roberts@anheddau.co.uk at com.sun.mail.smtp.SMTPTransport.rcptTo(SMTPTransport.java:1446) at com.sun.mail.smtp.SMTPTransport.sendMessage(SMTPTransport.java:736) at com.zimbra.cs.mailbox.MailSender.sendMessageToHost(MailSender.java:780) at com.zimbra.cs.mailbox.MailSender.sendMessage(MailSender.java:700) at com.zimbra.cs.mailbox.MailSender.sendMimeMessage(MailSender.java:412) ... 39 more request: Body: { SendMsgRequest: { _jsns: "urn:zimbraMail", m: { e: [ 0: { a: "paul.roberts@anheddau.co.uk", p: "Paul Roberts", t: "t" }, 1: { a: "ifan@anheddau.co.uk", p: "Ifan Jones", t: "f" } ], idnt: "fbc1c8c7-22de-47df-85f8-4842690ef1e6", mp: [ 0: { ct: "multipart/alternative", mp: [ 0: { content: { _content: " -- Ifan Jones Assistant Head of Employee Resourcing - Office Manager Ffôn / Telephone - 01248 675 910 Symudol / Mobile - 07799 603779 Ffacs / Fax - 01248 670 280 E-Bost / E-Mail - ifan@anheddau.co.uk Wefán / Website - www.anheddau.co.uk Cyfeiriad post / Postal address - Anheddau Cyf, 6 Llys Britannia, Parc Menai, Bangor, Gwynedd, LL57 4BN Mae Anheddau Cyf yn gwmni Cyfyngedig dan Warant rhif 2380151 ac yn Elusen Gofrestredig rhif 701697 Anheddau Cyf. is a Company Limited by Guarantee number 2380151 and a Registered Charity number 701697 Nodyn Diarddel / Disclaimer - http://www.anheddau.co.uk/disclaimer.htm " }, ct: "text/plain" }, 1: { content: { _content: "<html><head><style type='text/css'>p { margin: 0; }</style></head><body><div style='font-family: Arial; font-size: 12pt; color: #000000'><span><br><br>-- <br><span name="x"></span>Ifan Jones<br>Assistant Head of Employee Resourcing - Office Manager<br><br>Ffôn / Telephone - 01248 675 910<br>Symudol / Mobile - 07799 603779<br>Ffacs / Fax - 01248 670 280<br>E-Bost / E-Mail - ifan@anheddau.co.uk<br>Wefán / Website - www.anheddau.co.uk<br>Cyfeiriad post / Postal address - Anheddau Cyf, 6 Llys Britannia, Parc Menai, Bangor, Gwynedd, LL57 4BN<br>Mae Anheddau Cyf yn gwmni Cyfyngedig dan Warant rhif 2380151 ac yn Elusen Gofrestredig rhif 701697<br>Anheddau Cyf. is a Company Limited by Guarantee number 2380151 and a Registered Charity number 701697<br><br>Nodyn Diarddel / Disclaimer - http://www.anheddau.co.uk/disclaimer.htm<span name="x"></span><br></span></div></body></html>" }, ct: "text/html" } ] } ], su: { _content: "asdfasdf" } }, suid: 1277194067858 } }, Header: { context: { _jsns: "urn:zimbra", account: { _content: "ifan@anheddau.co.uk", by: "name" }, authToken: "(removed)", notify: { seq: 6 }, session: { _content: 1176, id: 1176 }, userAgent: { name: "ZimbraWebClient - FF3.0 (Win)", version: "6.0.7_GA_2473.RHEL5" } } }
While tailing /var/log/zimbra.log when this happens, postfix hasn't even complained.
A few days before this started happening I upgraded our firewall from Endian 2.3 to Endian 2.4
I do suspect something with DNS but this box has been fine for over twelve montsh now.
I'm just hoping someone else has the same setup and issues so we can share information and hopefully a fix!
Or if anyone here can decipher that SOAP message and point me in the irght direction it would be greatly appreciated :-)
Originally Posted by RevDarkman 
