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  #1 (permalink)  
Old 06-21-2010, 06:56 PM
Junior Member
 
Posts: 5
Default Unable to get SMTP session

Hi All,
similar to this thread
Unable to get SMTP session ERROR with opensuse 11.0

I'm using NE on Ubuntu LTS 8.10 and almost all users at one point or another both using outlook connector and web client receive a SOAP error outlining "Unable to get SMTP session for [com.zimbra.cs.account.ldap.LdapAccount email@domain.com"

then has a long Java error dump
Caused by: javax.mail.MessagingException: No SMTP hosts available for domain **edited**.com
at com.zimbra.cs.util.JMSession.getSmtpSession(JMSess ion.java:101)
at com.zimbra.cs.util.JMSession.getSmtpSession(JMSess ion.java:141)
at com.zimbra.cs.mailbox.Mailbox.getMailSender(Mailbo x.java:558)
... 37 more


I'm not sure what to try, we do use Ldap backend MS Active Directory and everything else seems to work, looking for any advice
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  #2 (permalink)  
Old 08-23-2010, 06:37 PM
Junior Member
 
Posts: 5
Default

still having this problem...

been watching zimbra.log to try to find out why
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  #3 (permalink)  
Old 09-21-2010, 04:24 PM
Junior Member
 
Posts: 5
Default

Still occurs, have noted the occurance through both the outlook connector and the web browser simultaneously with 2 different users sending mail at approximately the same time.
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  #4 (permalink)  
Old 09-21-2010, 06:38 PM
Elite Member
 
Posts: 338
Default

Can you show the output of "netstat -ant" command?
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  #5 (permalink)  
Old 11-05-2010, 04:31 AM
Active Member
 
Posts: 45
Default

We are also experiencing this issue. It occurs every 5-6 hrs and we have to restart ZCS.

Ubuntu 10.04.1 64-bit. ZCS NE 6.0.8 p3

Did you resolve this issue? If so could you share your findings.

Thank you.
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  #6 (permalink)  
Old 11-07-2010, 02:11 PM
Junior Member
 
Posts: 5
Default

Hi Dalmate, didn't get notification of response,
output of command is as attached
Attached Files
File Type: txt netstat_output.txt (11.1 KB, 6 views)
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