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Thread: Problem using the "Foward to Address" action with Zimbra filters

  1. #1
    lamboss is offline New Member
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    Default Problem using the "Foward to Address" action with Zimbra filters

    Hello,

    I have some trouble using the filters to auto-forward emails from a specific address. Basically, whenever I run the filter I get the following message: One or more of the following filters contains an action to "Forward To Address". This actions cannot be run on existing filters and will be ignored.

    My setup:

    1. Filter Conditions:
    If ALL of the conditions are met:
    a. FROM MATCHES EXACTLY (email address)
    b. Attachment EXISTS

    2. Perform the following actions:

    a. Forward to address (email address)
    b. Keep in Inbox

    Do not process additional filters UNCHECKED

    Any help will be greatly appreciated.

    Thanks,

    Lambos

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
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    Default

    So we don't have to keep asking you which version, please update your forum profile with the output of the following command (do not post it in this thread):

    Code:
    zmcontrol -v
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    lamboss is offline New Member
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    _______Done!_____

  4. #4
    lamboss is offline New Member
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    Any ideas? Anyone?

  5. #5
    ewilen's Avatar
    ewilen is offline Moderator
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    What happens when you receive an email to your account that matches the conditions?

    Could it be that the error message is incorrectly worded and should instead say "This action cannot be run on existing mail and will be ignored"?

  6. #6
    lamboss is offline New Member
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    Nothing happens...that's the problem...

  7. #7
    ewilen's Avatar
    ewilen is offline Moderator
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    Try doing zmmailbox -z -m <mailbox name> gfrl as zimbra and examine the output to make sure none of your rules are corrupted somehow. If you'd like you could post the output here.

  8. #8
    Quarck is offline Intermediate Member
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    I have exactly same problem. I don't realize what I'm doing wrong. I did zmmailbox -z -m <mailbox name> gfrl and it didn't show anything bad.
    Last edited by Quarck; 03-17-2011 at 12:11 AM.

  9. #9
    ewilen's Avatar
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  10. #10
    Quarck is offline Intermediate Member
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    This is the output of zmmailbox -z -m <mailbox name> gfrl "soft" active any header "from" contains "info@abc.com" redirect "it@xyz.com" stop

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