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  #1 (permalink)  
Old 06-09-2010, 08:54 AM
Intermediate Member
 
Posts: 20
Default Search does not show any email post upgrade

Just recently upgraded to Release 6.0.6_GA_2330.RHEL5_64_20100505193959 RHEL5_64 NETWORK edition.

When searching for specific emails via the web browser interface, search results are May 26 and older. May 26 was the day if the upgrade.

Any ideas?

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  #2 (permalink)  
Old 06-09-2010, 09:16 AM
Zimbra Consultant & Moderator
 
Posts: 20,313
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Have you tried a re-index of the account? Has this always happened or is it new in the upgraded server? Are you entering it in the search bar? What is the exact search you're using?
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Bill
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  #3 (permalink)  
Old 06-09-2010, 10:48 AM
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Quote:
Originally Posted by phoenix View Post
Have you tried a re-index of the account? Has this always happened or is it new in the upgraded server? Are you entering it in the search bar? What is the exact search you're using?
Account was re-indexed. Then the everything from the 2010 year is gone from the search results. This has happened just since the upgrade. All was just fine before then.

Single word search in the search bar.
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  #4 (permalink)  
Old 06-09-2010, 11:00 AM
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Posts: 20,313
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Quote:
Originally Posted by jwatson View Post
Account was re-indexed. Then the everything from the 2010 year is gone from the search results. This has happened just since the upgrade. All was just fine before then.

Single word search in the search bar.
Show me the exact search term you used.
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Bill
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  #5 (permalink)  
Old 06-09-2010, 11:13 AM
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Posts: 20
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Quote:
Originally Posted by phoenix View Post
Show me the exact search term you used.
PIMS. However, it's anything you search on.
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  #6 (permalink)  
Old 06-09-2010, 11:18 AM
Zimbra Consultant & Moderator
 
Posts: 20,313
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Quote:
Originally Posted by jwatson View Post
PIMS. However, it's anything you search on.
Is it likely that the search is still running, how big is this mailbox?
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Bill
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  #7 (permalink)  
Old 06-09-2010, 11:22 AM
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Quote:
Originally Posted by phoenix View Post
Is it likely that the search is still running, how big is this mailbox?
740.3MB

Thanks
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  #8 (permalink)  
Old 06-09-2010, 11:26 AM
Zimbra Consultant & Moderator
 
Posts: 20,313
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Just out of interest could you check if the reindex has finished with the following:

Code:
zmprov rim username@example.com status
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Bill
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  #9 (permalink)  
Old 06-09-2010, 11:29 AM
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Posts: 20
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Quote:
Originally Posted by phoenix View Post
Just out of interest could you check if the reindex has finished with the following:

Code:
zmprov rim username@example.com status
ERROR: service.NOT_IN_PROGRESS (mbox fea65a59-3f3b-46b3-8342-179eb9056d10 is not currently running action ReIndex)
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  #10 (permalink)  
Old 06-15-2010, 05:49 AM
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Bump.
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