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  #1 (permalink)  
Old 05-26-2010, 11:38 PM
New Member
  
Posts: 4
Exclamation Can't send or receive mail
Hi There.

I know this thread is closed but I have the almost the same problem here. I'm still new to Zimbra so please be patient with me. I'll send all info as in previous post.

My problem is that no mail can be sent or received by my clients. Here follows all needed logs:

root@zimbra:/var/log# cat /etc/hosts
127.0.0.1 localhost
196.22.141.39 zimbra.mastercare.co.za.mastercare.co.za zimbra.mastercare.co.za

# The following lines are desirable for IPv6 capable hosts
::1 ip6-localhost ip6-loopback
fe00::0 ip6-localnet
ff00::0 ip6-mcastprefix
ff02::1 ip6-allnodes
ff02::2 ip6-allrouters
ff02::3 ip6-allhosts

root@zimbra:/var/log# cat /etc/resolv.conf
search mastercare.co.za
nameserver 196.22.141.38


root@zimbra:/var/log# dig icons.at mx

; <<>> DiG 9.4.2-P2 <<>> icons.at mx
;; global options: printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 36197
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 3, ADDITIONAL: 3

;; QUESTION SECTION:
;icons.at. IN MX

;; ANSWER SECTION:
icons.at. 7200 IN MX 10 mail.icons.at.

;; AUTHORITY SECTION:
icons.at. 7200 IN NS ns.second-ns.com.
icons.at. 7200 IN NS ns1.your-server.de.
icons.at. 7200 IN NS ns3.second-ns.de.

;; ADDITIONAL SECTION:
mail.icons.at. 7200 IN A 78.46.20.10
ns.second-ns.com. 2457 IN A 213.239.204.242
ns3.second-ns.de. 13072 IN A 193.47.99.4

;; Query time: 514 msec
;; SERVER: 196.22.141.38#53(196.22.141.38)
;; WHEN: Thu May 27 08:19:13 2010
;; MSG SIZE rcvd: 185


root@zimbra:/var/log# dig icons.at any

; <<>> DiG 9.4.2-P2 <<>> icons.at any
;; global options: printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 16619
;; flags: qr rd ra; QUERY: 1, ANSWER: 4, AUTHORITY: 3, ADDITIONAL: 3

;; QUESTION SECTION:
;icons.at. IN ANY

;; ANSWER SECTION:
icons.at. 7149 IN MX 10 mail.icons.at.
icons.at. 7149 IN NS ns3.second-ns.de.
icons.at. 7149 IN NS ns.second-ns.com.
icons.at. 7149 IN NS ns1.your-server.de.

;; AUTHORITY SECTION:
icons.at. 7149 IN NS ns1.your-server.de.
icons.at. 7149 IN NS ns3.second-ns.de.
icons.at. 7149 IN NS ns.second-ns.com.

;; ADDITIONAL SECTION:
mail.icons.at. 7149 IN A 78.46.20.10
ns.second-ns.com. 2406 IN A 213.239.204.242
ns3.second-ns.de. 13021 IN A 193.47.99.4

;; Query time: 0 msec
;; SERVER: 196.22.141.38#53(196.22.141.38)
;; WHEN: Thu May 27 08:20:04 2010
;; MSG SIZE rcvd: 227


root@zimbra:/var/log# host `hostname`
zimbra.mastercare.co.za has address 196.22.141.39



zimbra@zimbra:~$ zmcontrol -v


Release 5.0.16_GA_2921.UBUNTU8 UBUNTU8 FOSS edition


root@zimbra:/var/log# netstat -luntp | grep 25
tcp 0 0 127.0.0.1:10025 0.0.0.0:* LISTEN 1723/master
tcp 0 0 0.0.0.0:25 0.0.0.0:* LISTEN 1723/master
tcp6 0 0 :::7025 :::* LISTEN 364/java


zimbra@zimbra:~$ dpkg -l | grep postfix



while zcs stopped:
zimbra@zimbra:~$ ps aux | grep zimbra
zimbra 469 0.0 0.0 2964 784 ? Ss 07:43 0:00 /opt/zimbra/clamav/bin/freshclam --config-file=/opt/zimbra/conf/freshclam.conf -d --checks=12
zimbra 1854 0.0 0.0 3684 1240 pts/1 S 08:24 0:00 su - zimbra
zimbra 1855 0.0 0.0 4648 2024 pts/1 R 08:24 0:00 -su
zimbra 3376 0.0 0.0 2364 920 pts/1 R+ 08:27 0:00 ps aux
zimbra 3377 0.0 0.0 1788 572 pts/1 S+ 08:27 0:00 grep zimbra
zimbra 26146 0.0 0.0 3684 1240 pts/0 S 07:37 0:00 su - zimbra
zimbra 26147 0.0 0.0 4656 2068 pts/0 S+ 07:37 0:00 -su


zimbra@zimbra:~$ ps -u zimbra
PID TTY TIME CMD
469 ? 00:00:00 freshclam
1854 pts/1 00:00:00 su
1855 pts/1 00:00:00 bash
3378 pts/1 00:00:00 ps
26146 pts/0 00:00:00 su
26147 pts/0 00:00:00 bash


root@zimbra:/var/log# netstat -luntp
Active Internet connections (only servers)
Proto Recv-Q Send-Q Local Address Foreign Address State PID/Program name
tcp6 0 0 :::22 :::* LISTEN 4626/sshd
udp 111568 0 0.0.0.0:514 0.0.0.0:* 4583/syslogd
udp 0 0 196.22.141.39:123 0.0.0.0:* 4060/ntpd
udp 0 0 127.0.0.1:123 0.0.0.0:* 4060/ntpd
udp 0 0 0.0.0.0:123 0.0.0.0:* 4060/ntpd
udp6 0 0 fe80::21a:4dff:fe57:123 :::* 4060/ntpd
udp6 0 0 ::1:123 :::* 4060/ntpd
udp6 0 0 :::123 :::* 4060/ntpd


This is what happens when i start Zimbra:

zimbra@zimbra:~$ zmcontrol start
Host zimbra.mastercare.co.za
Starting ldap...Done.
Starting logger...Done.
Starting mailbox...Done.
Starting antispam...Done.
Starting antivirus...FAILED
Starting zmmtaconfig...zmmtaconfig is already running.
Starting amavisd...amavisd is already running.
Starting clamd...failed.


Starting snmp...Done.
Starting spell...Done.
Starting mta...Done.
Starting stats...Done.


zimbra@zimbra:~$ zmcontrol status
Host zimbra.mastercare.co.za
antispam Running
antivirus Stopped
zmclamdctl is not running
ldap Running
logger Running
mailbox Running
mta Running
snmp Running
spell Running
stats Running


zimbra@zimbra:~$ postfix check
postfix/postfix-script: warning: not owned by root: /opt/zimbra/postfix-2.4.7.5z/conf/main.cf
postfix/postfix-script: warning: not owned by root: /opt/zimbra/postfix-2.4.7.5z/conf/master.cf
postfix/postfix-script: warning: not owned by root: /opt/zimbra/postfix-2.4.7.5z/conf/master.cf.in


Here is the last bit of my /var/log/zimbra.log

May 27 08:33:50 zimbra postfix/smtp[8885]: 011EC741564: to=<shirley@mastercare.co.za>, orig_to=<branch@mastercare.co.za>, relay=127.0.0.1[127.0.0.1]:10024, conn_use=14, delay=73006, delays=72876/122/0/7.1, dsn=4.5.0, status=deferred (host 127.0.0.1[127.0.0.1] said: 451 4.5.0 Error in processing, id=07424-02-14, virus_scan FAILED: virus_scan: ALL VIRUS SCANNERS FAILED: ClamAV-clamd av-scanner FAILED: CODE(0x8179ee4) Too many retries to talk to 127.0.0.1:3310 (Can't connect to INET socket 127.0.0.1:3310: Connection refused) at (eval 74) line 310. at (eval 74) line 511. (in reply to end of DATA command))
May 27 08:33:50 zimbra amavis[7424]: (07424-02-15) ESMTP::10024 /opt/zimbra/data/amavisd/tmp/amavis-20100527T083350-07424: <zimbra@zimbra.mastercare.co.za> -> <admin@mastercare.co.za>,<martinh@mastercare.co.za > SIZE=492 Received: from zimbra.mastercare.co.za ([127.0.0.1]) by localhost (zimbra.mastercare.co.za [127.0.0.1]) (amavisd-new, port 10024) with ESMTP; Thu, 27 May 2010 08:33:50 +0200 (SAST)
May 27 08:33:50 zimbra amavis[7424]: (07424-02-15) Checking: 5tRqQvKWkN+8 <zimbra@zimbra.mastercare.co.za> -> <admin@mastercare.co.za>,<martinh@mastercare.co.za >
May 27 08:33:50 zimbra amavis[7424]: (07424-02-15) ClamAV-clamd: Can't connect to INET socket 127.0.0.1:3310: Connection refused, retrying (1)
May 27 08:33:50 zimbra amavis[7416]: (07416-03-14) (!)run_av (ClamAV-clamd, built-in i/f): Too many retries to talk to 127.0.0.1:3310 (Can't connect to INET socket 127.0.0.1:3310: Connection refused) at (eval 74) line 310.
May 27 08:33:50 zimbra amavis[7416]: (07416-03-14) (!!)ClamAV-clamd av-scanner FAILED: CODE(0x8179ee4) Too many retries to talk to 127.0.0.1:3310 (Can't connect to INET socket 127.0.0.1:3310: Connection refused) at (eval 74) line 310. at (eval 74) line 511.
May 27 08:33:50 zimbra amavis[7416]: (07416-03-14) (!!)WARN: all primary virus scanners failed, considering backups
May 27 08:33:50 zimbra amavis[7416]: (07416-03-14) (!!)TROUBLE in check_mail: virus_scan FAILED: virus_scan: ALL VIRUS SCANNERS FAILED: ClamAV-clamd av-scanner FAILED: CODE(0x8179ee4) Too many retries to talk to 127.0.0.1:3310 (Can't connect to INET socket 127.0.0.1:3310: Connection refused) at (eval 74) line 310. at (eval 74) line 511.
May 27 08:33:50 zimbra amavis[7416]: (07416-03-14) (!)PRESERVING EVIDENCE in /opt/zimbra/data/amavisd/tmp/amavis-20100527T083343-07416
May 27 08:33:50 zimbra postfix/smtp[8886]: 0FFE07415D4: to=<geneval@sparescare.co.za>, relay=127.0.0.1[127.0.0.1]:10024, conn_use=14, delay=72268, delays=72138/123/0/7.1, dsn=4.5.0, status=deferred (host 127.0.0.1[127.0.0.1] said: 451 4.5.0 Error in processing, id=07416-03-14, virus_scan FAILED: virus_scan: ALL VIRUS SCANNERS FAILED: ClamAV-clamd av-scanner FAILED: CODE(0x8179ee4) Too many retries to talk to 127.0.0.1:3310 (Can't connect to INET socket 127.0.0.1:3310: Connection refused) at (eval 74) line 310. at (eval 74) line 511. (in reply to end of DATA command))
May 27 08:33:50 zimbra amavis[7416]: (07416-03-15) ESMTP::10024 /opt/zimbra/data/amavisd/tmp/amavis-20100527T083350-07416: <Chantal.Jacobs@standardbank.co.za> -> <ronsleyr@mastercare.co.za> SIZE=351103 Received: from zimbra.mastercare.co.za ([127.0.0.1]) by localhost (zimbra.mastercare.co.za [127.0.0.1]) (amavisd-new, port 10024) with ESMTP for <ronsleyr@mastercare.co.za>; Thu, 27 May 2010 08:33:50 +0200 (SAST)
May 27 08:33:50 zimbra amavis[7416]: (07416-03-15) Checking: eKzQiWrsjrFP [196.8.126.9] <Chantal.Jacobs@standardbank.co.za> -> <ronsleyr@mastercare.co.za>
May 27 08:33:51 zimbra amavis[7416]: (07416-03-15) ClamAV-clamd: Can't connect to INET socket 127.0.0.1:3310: Connection refused, retrying (1)
May 27 08:33:51 zimbra amavis[7417]: (07417-03-15) (!)ClamAV-clamd: Can't connect to INET socket 127.0.0.1:3310: Connection refused, retrying (2)
May 27 08:33:51 zimbra amavis[7420]: (07420-03-15) (!)ClamAV-clamd: Can't connect to INET socket 127.0.0.1:3310: Connection refused, retrying (2)
May 27 08:33:51 zimbra amavis[7423]: (07423-03-15) (!)ClamAV-clamd: Can't connect to INET socket 127.0.0.1:3310: Connection refused, retrying (2)
May 27 08:33:51 zimbra amavis[7419]: (07419-02-15) (!)ClamAV-clamd: Can't connect to INET socket 127.0.0.1:3310: Connection refused, retrying (2)
May 27 08:33:51 zimbra amavis[7425]: (07425-02-15) (!)ClamAV-clamd: Can't connect to INET socket 127.0.0.1:3310: Connection refused, retrying (2)
May 27 08:33:51 zimbra amavis[7422]: (07422-02-15) (!)ClamAV-clamd: Can't connect to INET socket 127.0.0.1:3310: Connection refused, retrying (2)
May 27 08:33:51 zimbra amavis[7418]: (07418-03-15) (!)ClamAV-clamd: Can't connect to INET socket 127.0.0.1:3310: Connection refused, retrying (2)
May 27 08:33:51 zimbra amavis[7421]: (07421-02-15) (!)ClamAV-clamd: Can't connect to INET socket 127.0.0.1:3310: Connection refused, retrying (2)
May 27 08:33:51 zimbra amavis[7424]: (07424-02-15) (!)ClamAV-clamd: Can't connect to INET socket 127.0.0.1:3310: Connection refused, retrying (2)
May 27 08:33:52 zimbra amavis[7416]: (07416-03-15) (!)ClamAV-clamd: Can't connect to INET socket 127.0.0.1:3310: Connection refused, retrying (2)
May 27 08:33:52 zimbra postfix/cleanup[9248]: 666B674420D: message-id=<EAD9CC19E1DB4777A08A6777367B17BA@teljoy.co.za>
May 27 08:33:52 zimbra postfix/qmgr[8368]: 666B674420D: from=<rmunsami@teljoy.co.za>, size=3250, nrcpt=5 (queue active)
May 27 08:33:53 zimbra postfix/smtpd[10095]: disconnect from mail.teljoy.co.za[196.25.47.130]
Reply With Quote
  #2 (permalink)  
Old 05-26-2010, 11:46 PM
Intermediate Member
  
Posts: 18
Default
did you just copy and paste the whole commands from my postings? you should change the hostname (icons.at) to YOUR hostname / fqdn.

also in your hosts file:
196.22.141.39 zimbra.mastercare.co.za.mastercare.co.za zimbra.mastercare.co.za

is there a space missing, or did you name the machine 'zimbra.mastercare.co.za.mastercare.co.za'?
Reply With Quote
  #3 (permalink)  
Old 05-26-2010, 11:50 PM
Zimbra Consultant & Moderator
  
Posts: 20,313
Default
Quote:
Originally Posted by wilenri View Post
Hi There.

I know this thread is closed but I have the almost the same problem here. I'm still new to Zimbra so please be patient with me.
Having 'almost the same problem' doesn't mean you should add it to a Solved thread, that thread also had the part of the answer to your problem.

Quote:
Originally Posted by wilenri View Post
I'll send all info as in previous post.

My problem is that no mail can be sent or received by my clients. Here follows all needed logs:

root@zimbra:/var/log# cat /etc/hosts
127.0.0.1 localhost
196.22.141.39 zimbra.mastercare.co.za.mastercare.co.za zimbra.mastercare.co.za

# The following lines are desirable for IPv6 capable hosts
::1 ip6-localhost ip6-loopback
fe00::0 ip6-localnet
ff00::0 ip6-mcastprefix
ff02::1 ip6-allnodes
ff02::2 ip6-allrouters
ff02::3 ip6-allhosts

root@zimbra:/var/log# cat /etc/resolv.conf
search mastercare.co.za
nameserver 196.22.141.38


root@zimbra:/var/log# dig icons.at mx

; <<>> DiG 9.4.2-P2 <<>> icons.at mx
;; global options: printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 36197
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 3, ADDITIONAL: 3

;; QUESTION SECTION:
;icons.at. IN MX

;; ANSWER SECTION:
icons.at. 7200 IN MX 10 mail.icons.at.

;; AUTHORITY SECTION:
icons.at. 7200 IN NS ns.second-ns.com.
icons.at. 7200 IN NS ns1.your-server.de.
icons.at. 7200 IN NS ns3.second-ns.de.

;; ADDITIONAL SECTION:
mail.icons.at. 7200 IN A 78.46.20.10
ns.second-ns.com. 2457 IN A 213.239.204.242
ns3.second-ns.de. 13072 IN A 193.47.99.4

;; Query time: 514 msec
;; SERVER: 196.22.141.38#53(196.22.141.38)
;; WHEN: Thu May 27 08:19:13 2010
;; MSG SIZE rcvd: 185


root@zimbra:/var/log# dig icons.at any

; <<>> DiG 9.4.2-P2 <<>> icons.at any
;; global options: printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 16619
;; flags: qr rd ra; QUERY: 1, ANSWER: 4, AUTHORITY: 3, ADDITIONAL: 3

;; QUESTION SECTION:
;icons.at. IN ANY

;; ANSWER SECTION:
icons.at. 7149 IN MX 10 mail.icons.at.
icons.at. 7149 IN NS ns3.second-ns.de.
icons.at. 7149 IN NS ns.second-ns.com.
icons.at. 7149 IN NS ns1.your-server.de.

;; AUTHORITY SECTION:
icons.at. 7149 IN NS ns1.your-server.de.
icons.at. 7149 IN NS ns3.second-ns.de.
icons.at. 7149 IN NS ns.second-ns.com.

;; ADDITIONAL SECTION:
mail.icons.at. 7149 IN A 78.46.20.10
ns.second-ns.com. 2406 IN A 213.239.204.242
ns3.second-ns.de. 13021 IN A 193.47.99.4

;; Query time: 0 msec
;; SERVER: 196.22.141.38#53(196.22.141.38)
;; WHEN: Thu May 27 08:20:04 2010
;; MSG SIZE rcvd: 227


root@zimbra:/var/log# host `hostname`
zimbra.mastercare.co.za has address 196.22.141.39



zimbra@zimbra:~$ zmcontrol -v


Release 5.0.16_GA_2921.UBUNTU8 UBUNTU8 FOSS edition


root@zimbra:/var/log# netstat -luntp | grep 25
tcp 0 0 127.0.0.1:10025 0.0.0.0:* LISTEN 1723/master
tcp 0 0 0.0.0.0:25 0.0.0.0:* LISTEN 1723/master
tcp6 0 0 :::7025 :::* LISTEN 364/java


zimbra@zimbra:~$ dpkg -l | grep postfix



while zcs stopped:
zimbra@zimbra:~$ ps aux | grep zimbra
zimbra 469 0.0 0.0 2964 784 ? Ss 07:43 0:00 /opt/zimbra/clamav/bin/freshclam --config-file=/opt/zimbra/conf/freshclam.conf -d --checks=12
zimbra 1854 0.0 0.0 3684 1240 pts/1 S 08:24 0:00 su - zimbra
zimbra 1855 0.0 0.0 4648 2024 pts/1 R 08:24 0:00 -su
zimbra 3376 0.0 0.0 2364 920 pts/1 R+ 08:27 0:00 ps aux
zimbra 3377 0.0 0.0 1788 572 pts/1 S+ 08:27 0:00 grep zimbra
zimbra 26146 0.0 0.0 3684 1240 pts/0 S 07:37 0:00 su - zimbra
zimbra 26147 0.0 0.0 4656 2068 pts/0 S+ 07:37 0:00 -su


zimbra@zimbra:~$ ps -u zimbra
PID TTY TIME CMD
469 ? 00:00:00 freshclam
1854 pts/1 00:00:00 su
1855 pts/1 00:00:00 bash
3378 pts/1 00:00:00 ps
26146 pts/0 00:00:00 su
26147 pts/0 00:00:00 bash


root@zimbra:/var/log# netstat -luntp
Active Internet connections (only servers)
Proto Recv-Q Send-Q Local Address Foreign Address State PID/Program name
tcp6 0 0 :::22 :::* LISTEN 4626/sshd
udp 111568 0 0.0.0.0:514 0.0.0.0:* 4583/syslogd
udp 0 0 196.22.141.39:123 0.0.0.0:* 4060/ntpd
udp 0 0 127.0.0.1:123 0.0.0.0:* 4060/ntpd
udp 0 0 0.0.0.0:123 0.0.0.0:* 4060/ntpd
udp6 0 0 fe80::21a:4dff:fe57:123 :::* 4060/ntpd
udp6 0 0 ::1:123 :::* 4060/ntpd
udp6 0 0 :::123 :::* 4060/ntpd


This is what happens when i start Zimbra:

zimbra@zimbra:~$ zmcontrol start
Host zimbra.mastercare.co.za
Starting ldap...Done.
Starting logger...Done.
Starting mailbox...Done.
Starting antispam...Done.
Starting antivirus...FAILED
Starting zmmtaconfig...zmmtaconfig is already running.
Starting amavisd...amavisd is already running.
Starting clamd...failed.


Starting snmp...Done.
Starting spell...Done.
Starting mta...Done.
Starting stats...Done.


zimbra@zimbra:~$ zmcontrol status
Host zimbra.mastercare.co.za
antispam Running
antivirus Stopped
zmclamdctl is not running
ldap Running
logger Running
mailbox Running
mta Running
snmp Running
spell Running
stats Running


zimbra@zimbra:~$ postfix check
postfix/postfix-script: warning: not owned by root: /opt/zimbra/postfix-2.4.7.5z/conf/main.cf
postfix/postfix-script: warning: not owned by root: /opt/zimbra/postfix-2.4.7.5z/conf/master.cf
postfix/postfix-script: warning: not owned by root: /opt/zimbra/postfix-2.4.7.5z/conf/master.cf.in


Here is the last bit of my /var/log/zimbra.log

May 27 08:33:50 zimbra postfix/smtp[8885]: 011EC741564: to=<shirley@mastercare.co.za>, orig_to=<branch@mastercare.co.za>, relay=127.0.0.1[127.0.0.1]:10024, conn_use=14, delay=73006, delays=72876/122/0/7.1, dsn=4.5.0, status=deferred (host 127.0.0.1[127.0.0.1] said: 451 4.5.0 Error in processing, id=07424-02-14, virus_scan FAILED: virus_scan: ALL VIRUS SCANNERS FAILED: ClamAV-clamd av-scanner FAILED: CODE(0x8179ee4) Too many retries to talk to 127.0.0.1:3310 (Can't connect to INET socket 127.0.0.1:3310: Connection refused) at (eval 74) line 310. at (eval 74) line 511. (in reply to end of DATA command))
May 27 08:33:50 zimbra amavis[7424]: (07424-02-15) ESMTP::10024 /opt/zimbra/data/amavisd/tmp/amavis-20100527T083350-07424: <zimbra@zimbra.mastercare.co.za> -> <admin@mastercare.co.za>,<martinh@mastercare.co.za > SIZE=492 Received: from zimbra.mastercare.co.za ([127.0.0.1]) by localhost (zimbra.mastercare.co.za [127.0.0.1]) (amavisd-new, port 10024) with ESMTP; Thu, 27 May 2010 08:33:50 +0200 (SAST)
May 27 08:33:50 zimbra amavis[7424]: (07424-02-15) Checking: 5tRqQvKWkN+8 <zimbra@zimbra.mastercare.co.za> -> <admin@mastercare.co.za>,<martinh@mastercare.co.za >
May 27 08:33:50 zimbra amavis[7424]: (07424-02-15) ClamAV-clamd: Can't connect to INET socket 127.0.0.1:3310: Connection refused, retrying (1)
May 27 08:33:50 zimbra amavis[7416]: (07416-03-14) (!)run_av (ClamAV-clamd, built-in i/f): Too many retries to talk to 127.0.0.1:3310 (Can't connect to INET socket 127.0.0.1:3310: Connection refused) at (eval 74) line 310.
May 27 08:33:50 zimbra amavis[7416]: (07416-03-14) (!!)ClamAV-clamd av-scanner FAILED: CODE(0x8179ee4) Too many retries to talk to 127.0.0.1:3310 (Can't connect to INET socket 127.0.0.1:3310: Connection refused) at (eval 74) line 310. at (eval 74) line 511.
May 27 08:33:50 zimbra amavis[7416]: (07416-03-14) (!!)WARN: all primary virus scanners failed, considering backups
May 27 08:33:50 zimbra amavis[7416]: (07416-03-14) (!!)TROUBLE in check_mail: virus_scan FAILED: virus_scan: ALL VIRUS SCANNERS FAILED: ClamAV-clamd av-scanner FAILED: CODE(0x8179ee4) Too many retries to talk to 127.0.0.1:3310 (Can't connect to INET socket 127.0.0.1:3310: Connection refused) at (eval 74) line 310. at (eval 74) line 511.
May 27 08:33:50 zimbra amavis[7416]: (07416-03-14) (!)PRESERVING EVIDENCE in /opt/zimbra/data/amavisd/tmp/amavis-20100527T083343-07416
May 27 08:33:50 zimbra postfix/smtp[8886]: 0FFE07415D4: to=<geneval@sparescare.co.za>, relay=127.0.0.1[127.0.0.1]:10024, conn_use=14, delay=72268, delays=72138/123/0/7.1, dsn=4.5.0, status=deferred (host 127.0.0.1[127.0.0.1] said: 451 4.5.0 Error in processing, id=07416-03-14, virus_scan FAILED: virus_scan: ALL VIRUS SCANNERS FAILED: ClamAV-clamd av-scanner FAILED: CODE(0x8179ee4) Too many retries to talk to 127.0.0.1:3310 (Can't connect to INET socket 127.0.0.1:3310: Connection refused) at (eval 74) line 310. at (eval 74) line 511. (in reply to end of DATA command))
May 27 08:33:50 zimbra amavis[7416]: (07416-03-15) ESMTP::10024 /opt/zimbra/data/amavisd/tmp/amavis-20100527T083350-07416: <Chantal.Jacobs@standardbank.co.za> -> <ronsleyr@mastercare.co.za> SIZE=351103 Received: from zimbra.mastercare.co.za ([127.0.0.1]) by localhost (zimbra.mastercare.co.za [127.0.0.1]) (amavisd-new, port 10024) with ESMTP for <ronsleyr@mastercare.co.za>; Thu, 27 May 2010 08:33:50 +0200 (SAST)
May 27 08:33:50 zimbra amavis[7416]: (07416-03-15) Checking: eKzQiWrsjrFP [196.8.126.9] <Chantal.Jacobs@standardbank.co.za> -> <ronsleyr@mastercare.co.za>
May 27 08:33:51 zimbra amavis[7416]: (07416-03-15) ClamAV-clamd: Can't connect to INET socket 127.0.0.1:3310: Connection refused, retrying (1)
May 27 08:33:51 zimbra amavis[7417]: (07417-03-15) (!)ClamAV-clamd: Can't connect to INET socket 127.0.0.1:3310: Connection refused, retrying (2)
May 27 08:33:51 zimbra amavis[7420]: (07420-03-15) (!)ClamAV-clamd: Can't connect to INET socket 127.0.0.1:3310: Connection refused, retrying (2)
May 27 08:33:51 zimbra amavis[7423]: (07423-03-15) (!)ClamAV-clamd: Can't connect to INET socket 127.0.0.1:3310: Connection refused, retrying (2)
May 27 08:33:51 zimbra amavis[7419]: (07419-02-15) (!)ClamAV-clamd: Can't connect to INET socket 127.0.0.1:3310: Connection refused, retrying (2)
May 27 08:33:51 zimbra amavis[7425]: (07425-02-15) (!)ClamAV-clamd: Can't connect to INET socket 127.0.0.1:3310: Connection refused, retrying (2)
May 27 08:33:51 zimbra amavis[7422]: (07422-02-15) (!)ClamAV-clamd: Can't connect to INET socket 127.0.0.1:3310: Connection refused, retrying (2)
May 27 08:33:51 zimbra amavis[7418]: (07418-03-15) (!)ClamAV-clamd: Can't connect to INET socket 127.0.0.1:3310: Connection refused, retrying (2)
May 27 08:33:51 zimbra amavis[7421]: (07421-02-15) (!)ClamAV-clamd: Can't connect to INET socket 127.0.0.1:3310: Connection refused, retrying (2)
May 27 08:33:51 zimbra amavis[7424]: (07424-02-15) (!)ClamAV-clamd: Can't connect to INET socket 127.0.0.1:3310: Connection refused, retrying (2)
May 27 08:33:52 zimbra amavis[7416]: (07416-03-15) (!)ClamAV-clamd: Can't connect to INET socket 127.0.0.1:3310: Connection refused, retrying (2)
May 27 08:33:52 zimbra postfix/cleanup[9248]: 666B674420D: message-id=<EAD9CC19E1DB4777A08A6777367B17BA@teljoy.co.za>
May 27 08:33:52 zimbra postfix/qmgr[8368]: 666B674420D: from=<rmunsami@teljoy.co.za>, size=3250, nrcpt=5 (queue active)
May 27 08:33:53 zimbra postfix/smtpd[10095]: disconnect from mail.teljoy.co.za[196.25.47.130]
That information shows that you have an invalid /etc/hosts file, check the Quick Start Installation Guide for the correct format (or search the forums, the answer is all over them). You also have invalid DNS A & MX records, if you're behind a NAT router on a private IP address you'll need a Split DNS set-up, details are also in the forums on this problem and how to verify if your DNS is correct. If it's on a public IP then your NDS records aren't pointing to the correct IP. Fix those issues and your server will work correctly.
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Bill
Last edited by phoenix; 05-27-2010 at 12:00 AM..
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  #4 (permalink)  
Old 05-27-2010, 12:16 AM
New Member
  
Posts: 4
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Im Sorry godmod. Yep i cp'd from your prev thread. My mistake. I'm not thinking straight. Battled to 2 in morning to figure out.

here's the correct.

zimbra@zimbra:/var/log$ dig mastercare.co.za mx

; <<>> DiG 9.4.2-P2 <<>> mastercare.co.za mx
;; global options: printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 10827
;; flags: qr aa rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 2, ADDITIONAL: 3

;; QUESTION SECTION:
;mastercare.co.za. IN MX

;; ANSWER SECTION:
mastercare.co.za. 86400 IN MX 5 mail.mastercare.co.za.

;; AUTHORITY SECTION:
mastercare.co.za. 86400 IN NS dns2.mastercare.co.za.
mastercare.co.za. 86400 IN NS dns1.mastercare.co.za.

;; ADDITIONAL SECTION:
mail.mastercare.co.za. 86400 IN A 196.22.141.39
dns1.mastercare.co.za. 86400 IN A 196.22.141.37
dns2.mastercare.co.za. 86400 IN A 196.22.141.38

;; Query time: 2 msec
;; SERVER: 196.22.141.38#53(196.22.141.38)
;; WHEN: Thu May 27 09:11:58 2010
;; MSG SIZE rcvd: 141



zimbra@zimbra:/var/log$ dig mastercare.co.za any

; <<>> DiG 9.4.2-P2 <<>> mastercare.co.za any
;; global options: printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 44151
;; flags: qr aa rd ra; QUERY: 1, ANSWER: 4, AUTHORITY: 0, ADDITIONAL: 3

;; QUESTION SECTION:
;mastercare.co.za. IN ANY

;; ANSWER SECTION:
mastercare.co.za. 86400 IN SOA Website Design | Website Development | South Africa | Manage your own Website | Cheap and Affordable Websites | Interactive websites | Internet Business Opportunity | Website Builder Software | Pretoria | Johannesburg. mvn.mastercare.co.za. 2010031601 10800 1800 14000000 86400
mastercare.co.za. 86400 IN NS dns2.mastercare.co.za.
mastercare.co.za. 86400 IN NS dns1.mastercare.co.za.
mastercare.co.za. 86400 IN MX 5 mail.mastercare.co.za.

;; ADDITIONAL SECTION:
dns1.mastercare.co.za. 86400 IN A 196.22.141.37
dns2.mastercare.co.za. 86400 IN A 196.22.141.38
mail.mastercare.co.za. 86400 IN A 196.22.141.39

;; Query time: 0 msec
;; SERVER: 196.22.141.38#53(196.22.141.38)
;; WHEN: Thu May 27 09:14:16 2010
;; MSG SIZE rcvd: 185



Please accept my apology.
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  #5 (permalink)  
Old 05-27-2010, 12:29 AM
Zimbra Consultant & Moderator
  
Posts: 20,313
Default
Your hosts file is still incorrect as I mentioned earlier, that needs fixing.
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Bill
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  #6 (permalink)  
Old 05-27-2010, 01:29 AM
New Member
  
Posts: 4
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Hi Phoenix

I rectified this. Still not working.

oot@zimbra:/etc# cat hosts
127.0.0.1 localhost
196.22.141.39 zimbra.mastercare.co.za zimbra.mastercare.co.za
#196.22.141.39 zimbra.mastercare.co.za.mastercare.co.za zimbra.mastercare.co.za

# The following lines are desirable for IPv6 capable hosts
::1 ip6-localhost ip6-loopback
fe00::0 ip6-localnet
ff00::0 ip6-mcastprefix
ff02::1 ip6-allnodes
ff02::2 ip6-allrouters
ff02::3 ip6-allhosts
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  #7 (permalink)  
Old 05-27-2010, 02:06 AM
New Member
  
Posts: 4
Default
I'm still stuck. What else can i do??
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  #8 (permalink)  
Old 05-27-2010, 02:51 AM
Outstanding Member
  
Posts: 594
Default
What does /opt/zimbra/log/freshclam.log and /opt/zimbra/log/clamd.log say ? Seems u have issue in clamd database as per logs.
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  #9 (permalink)  
Old 05-27-2010, 02:54 AM
Outstanding Member
  
Posts: 594
Default
I see you are running on 5.0.16 version. ClamAV is already End of Life for that version. You need to upgrade ClamAV.
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  #10 (permalink)  
Old 05-27-2010, 03:03 AM
Zimbra Consultant & Moderator
  
Posts: 20,313
Default
Quote:
Originally Posted by wilenri View Post
Hi Phoenix

I rectified this. Still not working.
You didn't 'rectify' it, that's not the format in the documentation or the many threads in the forums.

The following lines:

Code:
cat hosts
127.0.0.1	localhost
196.22.141.39	zimbra.mastercare.co.za				zimbra.mastercare.co.za
should look like this:

Code:
127.0.0.1	localhost.localdomain localhost
196.22.141.39	zimbra.mastercare.co.za zimbra
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Bill
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