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Thread: Our Zimbra users password changed automatically

  1. #1
    jayarajmohan is offline Special Member
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    Coimbatore,Tamil Nadu, India.
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    Default Our Zimbra users password changed automatically

    hi,

    We have migrated 3 domains, 4 months ago. It was working fine. No issues.

    After 3 and half months, we migrated 5 more domains.

    Last one month no issues in all domains..

    Now the old 3 domains (4months ago) users password has been re-set without any initiation mail.

    Even they not able to change their password in login screen.

    Please find the following messages.

    1st time login error -> "Your password in no longer valid, Please choose a new password"

    Then it shows 2 more feilds for new password called "New password " and "Confirm "

    After submitted this form with new password error comes like this :

    "You are not allowed to change password .........."


    Kindly update me for move forward.

  2. #2
    phoenix is online now Zimbra Consultant & Moderator
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    Sep 2005
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    Vannes, France
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    Default

    Zimbra doesn't modify passwords on it's own, check the Admin UI and see what the password policy and lockout status is of those accounts.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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