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Old 05-19-2010, 08:37 AM
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Posts: 13
Default [SOLVED] user name problem ??

hello,
I stumbled upon a small issue, and I would appreciate some help.
few days ago I created over 6000 user accounts. Upon longing with one of those accounts, message box pop out with following message :

msg: Network error has occurred
code: CSFE_SVC_ERROR
status: HTTP response status 403


After I close this message everything works except documents. When I click Documents tab I receive the following error:

HTTP ERROR 403
problem accessing /service/home/232T45/08@server.my.domain.com/Notebook
reason: permission denied: you do not have sufficient permissions
Powered by: jetty


I belive that this problem emerged because i used " / " character in user name. user name is " 232T45/08" in previous error message.

Question: Is usage of " / " character in user name the thing that causes the problems and errors??
If yes, how can I fix this?
I'am running zimbra 6.0.6 on centos 5.4

Thank you for your effort, regards
Nebojsa
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  #2 (permalink)  
Old 05-19-2010, 10:54 AM
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Posts: 7,928
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I would imagine a '/' is classed as a delimiter and not RFC compliant. I would recommend deleting that user and perhaps using a _ instead.
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Old 05-20-2010, 12:28 AM
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Posts: 13
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Thanks uxbod,
Changing " / " into " . " or " _ " solved the problem. No error mesage and documents are working as they should.
Still, I have more than 6000 users with " / ". Is there any way to bypass this issue withouth renaming accounts??

Regs, Nebojsa
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  #4 (permalink)  
Old 05-20-2010, 02:09 AM
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Posts: 7,928
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No I do not believe so as they need to conform to RFC standards. You may wish to file a RFE for account name standards to be checking at the point of creation.
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