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Thread: more help for a newbie - smtp connection refused

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    sunuva is offline Intermediate Member
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    Default more help for a newbie - smtp connection refused

    I've searched the forums most of it is over my head

    I was sending email fine yesterday - this morning, however, I can send nothing. My client connects to mail.@@@@@.com and then says server could be unavailable or refusing stmp connections. - any suggestions? Thanks in advance!

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    Dirk's Avatar
    Dirk is offline Moderator
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    Hi, sorry to hear of your problems.
    you will need to provide some more information before anyone can answer you though.

    Are you sending mail via a Zimbra server? If so, what version is it, where is it located, is it on the same network as you, what client are you sending mail from, what type of internet connection are you using?

    That'd be a start

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    sunuva is offline Intermediate Member
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    5.0.18 Zimbra
    on a Linux sever (Unbutu)
    sending from my Mac
    using Thunderbird
    DSl connections

    hope that covered everything!

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    sunuva is offline Intermediate Member
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    anybody - my entire business is shutdown until this is fixed?

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    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by sunuva View Post
    anybody - my entire business is shutdown until this is fixed?
    You've posted this in the Zimbra Desktop forum, is it a problem with ZD or the Zimbra server?

    If it's the server you'll need to provide more information about the problem, you could start with any errors in the log files.

    BTW, these are Community supported forums and people will answer your queries when they get the time.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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    sunuva is offline Intermediate Member
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    reposted elsewhere - sorry

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    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by sunuva View Post
    reposted elsewhere - sorry
    You should not repost 'elsewhere', please answer the questions in this thread.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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    sunuva is offline Intermediate Member
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    gotchya - server

  9. #9
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by sunuva View Post
    gotchya - server
    Right, it's now in the correct forum but what about the errors in the log file that I asked about?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  10. #10
    sunuva is offline Intermediate Member
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    trying to figure out how to get to the log file now - I know nothing - the guy than ran this thing just quit on me and I haven't found anyone else to do it yet. Sorry

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