[SOLVED] mailbox indexing convertd failure

[holbor]

Running
Release 6.0.5_GA_2213.RHEL5_20100202211341 FC6 NETWORK edition.
Did an update some months back from a 5.x version.

Got a report from a user today saying that searches on their mailbox did not work properly, so tried reindexing mailbox:

[zimbra@zimbra log]$ zmprov rim user@mydomain start
status: started
[zimbra@zimbra log]$ zmprov rim user@mydomain status
status: running
progress: numSucceeded=0, numFailed=0, numRemaining=0
[zimbra@zimbra log]$ zmprov rim user@mydomain status
ERROR: service.NOT_IN_PROGRESS (mbox 1b0ff884-60d6-47e3-b8e8-89a3707be6a6 is not currently running action ReIndex)

..suboptimal

looking through mailbox.log gets this:
com.zimbra.cs.mime.MimeHandlerException: extraction failed
at com.zimbra.cs.mime.handler.ConverterHandler.getCon tentImpl(ConverterHandler.java:101)
at com.zimbra.cs.mime.MimeHandler.getContent(MimeHand ler.java:148)
at com.zimbra.cs.mime.ParsedMessage.analyzePart(Parse dMessage.java:1087)
at com.zimbra.cs.mime.ParsedMessage.analyzeNonBodyPar ts(ParsedMessage.java:430)
at com.zimbra.cs.mime.ParsedMessage.analyzeFully(Pars edMessage.java:464)
at com.zimbra.cs.mailbox.Message.generateIndexData(Me ssage.java:899)
at com.zimbra.cs.mailbox.IndexHelper.indexItemList(In dexHelper.java:843)
at com.zimbra.cs.mailbox.IndexHelper.indexDeferredIte msInternal(IndexHelper.java:362)
at com.zimbra.cs.mailbox.IndexHelper.indexDeferredIte ms(IndexHelper.java:279)
at com.zimbra.cs.mailbox.IndexHelper.access$500(Index Helper.java:52)
at com.zimbra.cs.mailbox.IndexHelper$ReIndexTask.reIn dex(IndexHelper.java:490)
at com.zimbra.cs.mailbox.IndexHelper$ReIndexTask.run( IndexHelper.java:420)
at com.zimbra.common.util.ThreadPool$CountedTask.run( ThreadPool.java:136)
at java.util.concurrent.ThreadPoolExecutor$Worker.run Task(ThreadPoolExecutor.java:886)
at java.util.concurrent.ThreadPoolExecutor$Worker.run (ThreadPoolExecutor.java:908)
at java.lang.Thread.run(Thread.java:619)
Caused by: com.zimbra.cs.convert.ConversionException: connect failed
... 16 more
Caused by: java.net.ConnectException: Connection refused
at java.net.PlainSocketImpl.socketConnect(Native Method)
at java.net.PlainSocketImpl.doConnect(PlainSocketImpl .java:333)
at java.net.PlainSocketImpl.connectToAddress(PlainSoc ketImpl.java:195)
at java.net.PlainSocketImpl.connect(PlainSocketImpl.j ava:182)
at java.net.SocksSocketImpl.connect(SocksSocketImpl.j ava:366)
at java.net.Socket.connect(Socket.java:525)
at sun.reflect.GeneratedMethodAccessor4.invoke(Unknow n Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(De legatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at org.apache.commons.httpclient.protocol.ReflectionS ocketFactory.createSocket(ReflectionSocketFactory. java:139)
at org.apache.commons.httpclient.protocol.DefaultProt ocolSocketFactory.createSocket(DefaultProtocolSock etFactory.java:124)
at org.apache.commons.httpclient.HttpConnection.open( HttpConnection.java:706)
at org.apache.commons.httpclient.MultiThreadedHttpCon nectionManager$HttpConnectionAdapter.open(MultiThr eadedHttpConnectionManager.java:1321)
at org.apache.commons.httpclient.HttpMethodDirector.e xecuteWithRetry(HttpMethodDirector.java:386)
at org.apache.commons.httpclient.HttpMethodDirector.e xecuteMethod(HttpMethodDirector.java:170)
at org.apache.commons.httpclient.HttpClient.executeMe thod(HttpClient.java:396)
at org.apache.commons.httpclient.HttpClient.executeMe thod(HttpClient.java:324)
at com.zimbra.cs.convert.ConverterClient.call(Convert erClient.java:108)
at com.zimbra.cs.convert.ConverterClient.post(Convert erClient.java:138)
at com.zimbra.cs.convert.ConverterClient.extract(Conv erterClient.java:88)
at com.zimbra.cs.mime.handler.ConverterHandler.getCon tentImpl(ConverterHandler.java:94)
... 15 more

So, following other posts regarding upgrades to 6.0.5, I undeployed convertd, and redeployed convertd.

Fail:
[zimbra@zimbra log]$ zmconvertctl start
Starting convertd...failed.

Reindexing does not work on ANY of my mailboxes.

???? /thanks

[holbor]

Resolved... For some reason...
libstdc++.so.5 was not installed on this system.. and needed to be for convertd.
so:
yum install compat-libstdc++-33.i386
allowed convertd to start. Still had to reindex mailbox twice for it to finish sucessfully, but it worked. Web interface for reindex is a fail as does not show any progress, and the command line as well shows no progress. The mailbox.log however shows:
2010-05-19 08:39:20,081 INFO [ReIndex-1] [name=user@mydomain;mid=66;] mailbox - Re-Indexing: Mailbox 66 COMPLETED in 236762ms

/rh