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Thread: zimbra services not starting

  1. #1
    bluethundr_'s Avatar
    bluethundr_ is offline Intermediate Member
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    Thumbs down zimbra services not starting

    My Zimbra server has been running reliably for over a week at this point.

    Then I did a zmcontrol status and noticed that the stats service wasn't running.

    I tried doing a zmcontrol startup several times but the service would not start. Running the startup control is deceptive here because I did not encounter any error messages.

    Code:
    zimbra@cloud3:~$ zmcontrol startup
    Host cloud3.jiffycloud.com
    	Starting logger...Done.
    	Starting mailbox...Done.
    	Starting memcached...Done.
    	Starting antispam...Done.
    	Starting antivirus...Done.
    	Starting snmp...Done.
    	Starting spell...Done.
    	Starting mta...Done.
    	Starting stats...Done.
    So then I bounced the server. After that NONE of the zimbra services would start using the zmcontrol command. I then, in a last ditch effort, performed an in-place-upgrade of the zimbra version that was already there just to get it running.

    That at least brought the zimbra server up again. However now several MORE zimbra services are now no longer running.

    Code:
    zimbra@cloud3:~$ zmcontrol status
    Host cloud3.jiffycloud.com
    	antispam                Stopped
    		zmamavisdctl is not running
    	antivirus               Stopped
    		zmamavisdctl is not running
    	ldap                    Running
    	logger                  Running
    	mailbox                 Stopped
    		mysql.server is not running.
    	memcached               Running
    	mta                     Running
    	snmp                    Running
    	spell                   Running
    	stats                   Stopped
    Even after more attempts at zmcontrol start (which seems to work as you run the command) none of the services actually do start.

    I must be doing something wrong here. Is there an article I can reference or just some sound advice out there that could help resolve this confusion?

  2. #2
    uxbod's Avatar
    uxbod is offline Moderator
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    Default

    Check /var/log/zimbra.log for any error messages and also post
    Code:
    cat /etc/hosts
    cat /etc/resolv.conf
    dig yourdomain mx
    dig yourdomain any
    host `hostname` <- note backticks and not single quotes

  3. #3
    bluethundr_'s Avatar
    bluethundr_ is offline Intermediate Member
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    Default info on cloud3

    Code:
    [root@cloud3:~ ] #:cat /etc/hosts
    127.0.0.1 localhost.localdomain localhost
    10.249.74.116 cloud3.newdom.com cloud3
    123.45.678.91 newdom.com 
    
    # The following lines are desirable for IPv6 capable hosts
    ::1 ip6-localhost ip6-loopback
    fe00::0 ip6-localnet
    ff00::0 ip6-mcastprefix
    ff02::1 ip6-allnodes
    ff02::2 ip6-allrouters
    ff02::3 ip6-allhosts
    Code:
    [root@cloud3:~ ] #:cat /etc/resolv.conf
    # Dynamic resolv.conf(5) file for glibc resolver(3) generated by resolvconf(8)
    #     DO NOT EDIT THIS FILE BY HAND -- YOUR CHANGES WILL BE OVERWRITTEN
    nameserver 127.0.0.1
    search compute-1.internal

    Code:
    [root@cloud3:~ ] #:dig newdom.com mx
    
    ; <<>> DiG 9.4.2-P2.1 <<>> newdom.com mx
    ;; global options:  printcmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 30474
    ;; flags: qr aa rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 1, ADDITIONAL: 1
    
    ;; QUESTION SECTION:
    ;newdom.com.			IN	MX
    
    ;; ANSWER SECTION:
    newdom.com.		604800	IN	MX	0 cloud3.newdom.com.
    
    ;; AUTHORITY SECTION:
    newdom.com.		604800	IN	NS	cloud3.newdom.com.
    
    ;; ADDITIONAL SECTION:
    cloud3.newdom.com.	604800	IN	A	10.249.74.116
    
    ;; Query time: 0 msec
    ;; SERVER: 127.0.0.1#53(127.0.0.1)
    ;; WHEN: Mon May 17 13:53:38 2010
    ;; MSG SIZE  rcvd: 85
    Code:
    [root@cloud3:~ ] #:dig newdom.com any
    
    ; <<>> DiG 9.4.2-P2.1 <<>> newdom.com any
    ;; global options:  printcmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 51342
    ;; flags: qr aa rd ra; QUERY: 1, ANSWER: 4, AUTHORITY: 0, ADDITIONAL: 1
    
    ;; QUESTION SECTION:
    ;newdom.com.			IN	ANY
    
    ;; ANSWER SECTION:
    newdom.com.		604800	IN	SOA	cloud3.newdom.com. admin.newdom.com. 5131001 604800 86400 2419200 604800
    newdom.com.		604800	IN	NS	cloud3.newdom.com.
    newdom.com.		604800	IN	MX	0 cloud3.newdom.com.
    newdom.com.		604800	IN	A	10.249.74.116
    
    ;; ADDITIONAL SECTION:
    cloud3.newdom.com.	604800	IN	A	10.249.74.116
    
    ;; Query time: 0 msec
    ;; SERVER: 127.0.0.1#53(127.0.0.1)
    ;; WHEN: Mon May 17 13:54:33 2010
    ;; MSG SIZE  rcvd: 143
    Code:
    [root@cloud3:~ ] #:host `hostname`
    cloud3.newdom.com has address 10.249.74.116

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