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Thread: LDAP response read timed out problem in outlook

  1. #1
    vmcastro is offline Junior Member
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    Question LDAP response read timed out problem in outlook

    Hi!!
    I`m searching threads about LDAP response read timed out, but i dont find something for resolve my problem.

    I have Windows Server 2003 and Zimbra 6.0.6.1, the method of authen is external Active directory, LDAP:%u@domain.lan, URL de LDAP: ldap://ip:389


    in the log mailbox.log have some err
    2010-05-14 09:17:24,835 INFO [btpool0-39://mail.bakertillymexico.com:7071/service/admin/soap/] [name=rtopete@bakertillymexico.com;ip=192.168.16.10 ;] SoapEngine - handler exception
    com.zimbra.common.service.ServiceException: system failure: 192.168.16.2:389
    ExceptionId:btpool0-39://mail.bakertillymexico.com:7071/service/admin/soap/:1273846644835:d8172afe5cc78b8a
    Code:service.FAILURE
    at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:248)
    at com.zimbra.cs.account.ldap.LdapProvisioning.extern alLdapAuth(LdapProvisioning.java:3464)
    at com.zimbra.cs.account.auth.AuthMechanism$LdapAuth. doAuth(AuthMechanism.java:165)
    at com.zimbra.cs.account.ldap.LdapProvisioning.verify PasswordInternal(LdapProvisioning.java:3510)
    at com.zimbra.cs.account.ldap.LdapProvisioning.verify Password(LdapProvisioning.java:3483)
    at com.zimbra.cs.account.ldap.LdapProvisioning.authAc count(LdapProvisioning.java:3349)
    at com.zimbra.cs.account.ldap.LdapProvisioning.authAc count(LdapProvisioning.java:3328)
    at com.zimbra.cs.service.account.Auth.handle(Auth.jav a:118)
    at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:419)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:273)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:157)
    at com.zimbra.soap.SoapServlet.doWork(SoapServlet.jav a:291)
    at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:212)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:727)
    at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:181)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)
    at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:511)
    at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1166)
    at com.zimbra.cs.servlet.SetHeaderFilter.doFilter(Set HeaderFilter.java:79)
    at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1157)
    at org.mortbay.servlet.UserAgentFilter.doFilter(UserA gentFilter.java:81)
    at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter .java:155)
    at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1157)
    at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:388)
    at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:216)
    at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:182)
    at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:765)
    at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:418)
    at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:230)
    at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152)
    at org.mortbay.jetty.handler.rewrite.RewriteHandler.h andle(RewriteHandler.java:230)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152)
    at org.mortbay.jetty.handler.DebugHandler.handle(Debu gHandler.java:77)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152)
    at org.mortbay.jetty.Server.handle(Server.java:326)
    at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:543)
    at org.mortbay.jetty.HttpConnection$RequestHandler.co ntent(HttpConnection.java:939)
    at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:755)
    at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:218)
    at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:405)
    at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:409)
    at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:451)
    Caused by: javax.naming.CommunicationException: 192.168.16.2:389 [Root exception is java.net.SocketTimeoutException: connect timed out]
    at com.sun.jndi.ldap.Connection.<init>(Connection.jav a:197)
    at com.sun.jndi.ldap.LdapClient.<init>(LdapClient.jav a:118)
    at com.sun.jndi.ldap.LdapClient.getInstance(LdapClien t.java:1580)
    at com.sun.jndi.ldap.LdapCtx.connect(LdapCtx.java:265 2)
    at com.sun.jndi.ldap.LdapCtx.<init>(LdapCtx.java:293)
    at com.sun.jndi.ldap.LdapCtxFactory.getUsingURL(LdapC txFactory.java:175)
    at com.sun.jndi.ldap.LdapCtxFactory.getUsingURLs(Ldap CtxFactory.java:193)
    at com.sun.jndi.ldap.LdapCtxFactory.getLdapCtxInstanc e(LdapCtxFactory.java:136)
    at com.sun.jndi.ldap.LdapCtxFactory.getInitialContext (LdapCtxFactory.java:66)
    at javax.naming.spi.NamingManager.getInitialContext(N amingManager.java:667)
    at javax.naming.InitialContext.getDefaultInitCtx(Init ialContext.java:288)
    at javax.naming.InitialContext.init(InitialContext.ja va:223)
    at javax.naming.ldap.InitialLdapContext.<init>(Initia lLdapContext.java:134)
    at com.zimbra.cs.account.ldap.ZimbraLdapContext.ldapA uthenticate(ZimbraLdapContext.java:533)
    at com.zimbra.cs.account.ldap.LdapUtil.ldapAuthentica te(LdapUtil.java:106)
    at com.zimbra.cs.account.ldap.LdapProvisioning.extern alLdapAuth(LdapProvisioning.java:3455)
    ... 41 more
    Caused by: java.net.SocketTimeoutException: connect timed out
    at java.net.PlainSocketImpl.socketConnect(Native Method)
    at java.net.PlainSocketImpl.doConnect(PlainSocketImpl .java:333)
    at java.net.PlainSocketImpl.connectToAddress(PlainSoc ketImpl.java:195)
    at java.net.PlainSocketImpl.connect(PlainSocketImpl.j ava:182)
    at java.net.SocksSocketImpl.connect(SocksSocketImpl.j ava:366)
    at java.net.Socket.connect(Socket.java:525)
    at sun.reflect.GeneratedMethodAccessor4.invoke(Unknow n Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(De legatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:597)
    at com.sun.jndi.ldap.Connection.createSocket(Connecti on.java:336)
    at com.sun.jndi.ldap.Connection.<init>(Connection.jav a:184)
    ... 56 more
    ...
    ....
    ...

    [Pop3Server-70402] [ip=189.216.6.21;] pop - -ERR system failure: LDAP response read timed out, timeout used:30000ms. (PASS ****)


    the problem is because outlook try to authenticate constantly and show a error with the ip of ad server and port 389.

    are something to do in Zimbra for resolve this problem??

    Thanks for help
    Last edited by vmcastro; 05-14-2010 at 03:23 PM.

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