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Thread: Zimbra Mail going to junk

  1. #1
    mutuku is offline Active Member
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    Default Zimbra Mail going to junk

    On my zimbra server, local mail(from a zimbra user to zimbra user on the same domain) is going to junk.I have spamassisin and dnsbl set. I am using bl.spamcop.net,dnsbl.sorbs.net and sbl.spamhaus.org.

    What could be the problem?

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by mutuku View Post
    What could be the problem?
    You've given no information that would help determine what the problem is. Have you looked at the headers of some of the Junk mail to determine what the problem is? Have a look at the headers and see what's triggering it as spam then search the forums to see if the problem has been reported before. After doing all that and you still have problems the post the headers here but do some research before you post them.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    mutuku is offline Active Member
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    Below are my headers

    Return-Path: myemailad@mydomain.com
    Received: from mail.mydomain.com (LHLO mail.mydomain.com) (192.168.X.X)
    by mail.mydomain.com with LMTP; Tue, 4 May 2010 13:40:14 +0300 (EAT)
    Received: from localhost (localhost.localdomain [127.0.0.1])
    by mail.mydomain.com (Postfix) with ESMTP id 6CAD25E8003;
    Tue, 4 May 2010 13:40:14 +0300 (EAT)
    X-Spam-Flag: YES
    X-Spam-Score: 8.072
    X-Spam-Level: ********
    X-Spam-Status: Yes, score=8.072 tagged_above=-10 required=6.6
    tests=[AWL=-0.935, BAYES_00=-2.599, DATE_IN_FUTURE_06_12=1.897,
    DNS_FROM_OPENWHOIS=1.13, FH_DATE_PAST_20XX=3.188, HTML_MESSAGE=0.001,
    MISSING_MIMEOLE=0.001, RCVD_IN_PBL=0.905, RCVD_IN_XBL=3.033,
    RDNS_NONE=0.1, TVD_RCVD_SINGLE=1.351]
    Received: from mail.mydomain.com ([127.0.0.1])
    by localhost (mail.mydomain.com [127.0.0.1]) (amavisd-new, port 10024)
    with ESMTP id XjbrA-apar4E; Tue, 4 May 2010 13:40:07 +0300 (EAT)
    Received: from SERVER (unknown [X.X.X.X])
    by mail.mydomain.com (Postfix) with ESMTP id 686A95E8001;
    Tue, 4 May 2010 13:39:56 +0300 (EAT)


    __________________________________________________ ___________
    on the Received: from SERVER (unknown [X.X.X.X]), the X.X.X.X is a public IP which is not the IP of my mail server...could this mean the users are sending mail using another server(x.x.x.x) as their outgoing mail server?

    thanks

  4. #4
    uxbod's Avatar
    uxbod is offline Moderator
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  5. #5
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by mutuku View Post
    Below are my headers
    I guess you didn't follow my advice to search the forums first?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  6. #6
    mutuku is offline Active Member
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    I did not know how to classify the issue...so my search yielded no useful results

    thanks

  7. #7
    ewilen's Avatar
    ewilen is offline Moderator
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    Default

    Fixing those problems will get the score under your threshold for that mail, but also note you've got:

    DATE_IN_FUTURE_06_12=1.897

    This is odd and I can't guess why it would be happening without seeing more of your headers. I'd speculate the user is using a standalone mail client and has the date & time wrong on their computer.

    RCVD_IN_PBL=0.905
    RCVD_IN_XBL=3.033


    For these see [SOLVED] Local messages being marked as spam.

  8. #8
    realicomucho is offline Starter Member
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    Similar problem stated above. With header below.

    1.0
    Return-Path: abc@abc.com
    Received: from zimbra02.abc.com (LHLO zimbra2.abc.com)
    (10.X.X.X) by zimbra1.abc.com with LMTP; Tue, 20 Aug 2013 13:35:29
    +0800 (SGT)
    Received: from localhost (localhost.localdomain [127.0.0.1])
    by zimbra2.abc.com (Postfix) with ESMTP id 8FE31B48026;
    Tue, 20 Aug 2013 13:35:29 +0800 (SGT)
    X-Virus-Scanned: amavisd-new at zimbra2.abc.com
    X-Spam-Flag: YES
    X-Spam-Score: 8.871
    X-Spam-Level: ********
    X-Spam-Status: Yes, score=8.871 tagged_above=-10 required=6.6
    tests=[BAYES_00=-1.9, HELO_NO_DOMAIN=0.001, HTML_MESSAGE=0.001,
    RCVD_IN_BL_SPAMCOP_NET=1.347, RCVD_IN_BRBL_LASTEXT=1.449,
    RCVD_IN_PBL=3.335, RCVD_IN_PSBL=2.7, RCVD_IN_SORBS_WEB=0.77,
    RCVD_IN_XBL=0.375, RDNS_NONE=0.793] autolearn=no
    Received: from zimbra2.abc.com ([127.0.0.1])
    by localhost (zimbra2.abc.com [127.0.0.1]) (amavisd-new, port 10024)
    with ESMTP id 1SN53cNCupWH; Tue, 20 Aug 2013 13:35:24 +0800 (SGT)
    Received: from zimbra1.abc.com (zimbra1.abc.com [x.x.x.x])
    by zimbra2.abc.com (Postfix) with ESMTP id D0840B48023;
    Tue, 20 Aug 2013 13:35:24 +0800 (SGT)
    Date: Tue, 20 Aug 2013 13:35:24 +0800 (SGT)
    From: <bobby@abc.com>

    bobby@abc.com

    AND

    2.0

    Return-Path: bobbyd@abc.com
    Received: from zimbra2.abc.com (LHLO zimbra2.abc.com)
    (10.X.X.X) by zimbra1.abc.com with LMTP; Tue, 20 Aug 2013 13:49:03
    +0800 (SGT)
    Received: from localhost (localhost.localdomain [127.0.0.1])
    by zimbra2.abc.com (Postfix) with ESMTP id 12B3CB4801C
    for <jeffrey@abc.com>; Tue, 20 Aug 2013 13:49:03 +0800 (SGT)
    X-Virus-Scanned: amavisd-new at zimbra2.abc.com
    X-Spam-Flag: YES
    X-Spam-Score: 10.263
    X-Spam-Level: **********
    X-Spam-Status: Yes, score=10.263 tagged_above=-10 required=6.6
    tests=[BAYES_00=-1.9, DC_PNG_UNO_LARGO=0.001, HELO_NO_DOMAIN=0.001,
    HTML_IMAGE_RATIO_06=0.001, HTML_MESSAGE=0.001,
    RCVD_IN_BL_SPAMCOP_NET=1.347, RCVD_IN_BRBL_LASTEXT=1.449,
    RCVD_IN_PBL=3.335, RCVD_IN_PSBL=2.7, RCVD_IN_SORBS_WEB=0.77,
    RCVD_IN_XBL=0.375, RDNS_NONE=0.793, SHORT_HELO_AND_INLINE_IMAGE=1.39]
    autolearn=no
    Received: from zimbra2.abc.com ([127.0.0.1])
    by localhost (zimbra2.abc.com [127.0.0.1]) (amavisd-new, port 10024)
    with ESMTP id zPK8L+qb3l+X for <jeffrey@abc.com>;
    Tue, 20 Aug 2013 13:48:59 +0800 (SGT)
    Received: from zimbra1.abc.com (zimbra1.abc.com [10.128.1.10])
    by zimbra2.abc.com (Postfix) with ESMTP id 36508B48019
    for <jeffrey@abc.com>; Tue, 20 Aug 2013 13:48:59 +0800 (SGT)
    Date: Tue, 20 Aug 2013 13:48:59 +0800 (SGT)
    From: <bobby@abc.com>
    To: Jeffrey =?utf-8?Q?Ara=C3=B1a?= <jeffrey@abc.com>
    Message-ID: <1510400799.19612472.1376977739190.JavaMail.root@z imbra1.abc.com>
    In-Reply-To: <64C64297-C040-49CA-AE3F-E58262232E78@abc.com>
    Subject: Re: office tables
    MIME-Version: 1.0
    Content-Type: multipart/alternative;
    boundary="----=_Part_19612468_1949172695.1376977739187"
    X-Originating-IP: [X.X.X.X]
    X-Mailer: zimbra1.abc.com 7.1.4_GA_2568 (ZimbraWebClient - FF3.0 (Win)/7.1.4_GA_2555)

    ------=_Part_19612468_1949172695.1376977739187
    Content-Type: text/plain; charset=utf-8
    Content-Transfer-Encoding: quoted-printable

    Copy that. So lets proceed with the original ones.=20

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