Zimbra Mail going to junk

[mutuku]

On my zimbra server, local mail(from a zimbra user to zimbra user on the same domain) is going to junk.I have spamassisin and dnsbl set. I am using bl.spamcop.net,dnsbl.sorbs.net and sbl.spamhaus.org.

What could be the problem?

[phoenix]

Originally Posted by mutuku

What could be the problem?

You've given no information that would help determine what the problem is. Have you looked at the headers of some of the Junk mail to determine what the problem is? Have a look at the headers and see what's triggering it as spam then search the forums to see if the problem has been reported before. After doing all that and you still have problems the post the headers here but do some research before you post them.

[mutuku]

Below are my headers

Return-Path: myemailad@mydomain.com
Received: from mail.mydomain.com (LHLO mail.mydomain.com) (192.168.X.X)
by mail.mydomain.com with LMTP; Tue, 4 May 2010 13:40:14 +0300 (EAT)
Received: from localhost (localhost.localdomain [127.0.0.1])
by mail.mydomain.com (Postfix) with ESMTP id 6CAD25E8003;
Tue, 4 May 2010 13:40:14 +0300 (EAT)
X-Spam-Flag: YES
X-Spam-Score: 8.072
X-Spam-Level: ********
X-Spam-Status: Yes, score=8.072 tagged_above=-10 required=6.6
tests=[AWL=-0.935, BAYES_00=-2.599, DATE_IN_FUTURE_06_12=1.897,
DNS_FROM_OPENWHOIS=1.13, FH_DATE_PAST_20XX=3.188, HTML_MESSAGE=0.001,
MISSING_MIMEOLE=0.001, RCVD_IN_PBL=0.905, RCVD_IN_XBL=3.033,
RDNS_NONE=0.1, TVD_RCVD_SINGLE=1.351]
Received: from mail.mydomain.com ([127.0.0.1])
by localhost (mail.mydomain.com [127.0.0.1]) (amavisd-new, port 10024)
with ESMTP id XjbrA-apar4E; Tue, 4 May 2010 13:40:07 +0300 (EAT)
Received: from SERVER (unknown [X.X.X.X])
by mail.mydomain.com (Postfix) with ESMTP id 686A95E8001;
Tue, 4 May 2010 13:39:56 +0300 (EAT)


__________________________________________________ ___________
on the Received: from SERVER (unknown [X.X.X.X]), the X.X.X.X is a public IP which is not the IP of my mail server...could this mean the users are sending mail using another server(x.x.x.x) as their outgoing mail server?

thanks

[uxbod]

That issue has been covered many times in the forum:

[SOLVED] spamassassin: false positives from openwhois
[SOLVED] FH_DATE_PAST_20XX - Spamassassin bug - incorrect tagging from Jan 1, 2010 on

[phoenix]

Originally Posted by mutuku

Below are my headers

I guess you didn't follow my advice to search the forums first?

[mutuku]

I did not know how to classify the issue...so my search yielded no useful results

thanks

[ewilen]

Fixing those problems will get the score under your threshold for that mail, but also note you've got:

DATE_IN_FUTURE_06_12=1.897

This is odd and I can't guess why it would be happening without seeing more of your headers. I'd speculate the user is using a standalone mail client and has the date & time wrong on their computer.

RCVD_IN_PBL=0.905
RCVD_IN_XBL=3.033

For these see [SOLVED] Local messages being marked as spam.